Jobs

Competencies:

In-depth knowledge of financial resources and healthcare benefits available to our clients.
In-depth knowledge of community resources available to our clients.
Must demonstrate competent math skills.
Excellent ability to work within the agency to effectively serve the needs of our clients.
Excellent ability to work with other program staff in a cooperative, supportive manner.
Must be able to successfully meet State training requirements to ensure the delivery of comprehensive, effective, and efficient services to individuals within the agency's target populations.
Must possess excellent verbal and written communication skills.
Must be able to organize and prioritize a variety of tasks.
Must possess excellent ability to comprehend and maintain program standards.
Knowledgeable in cultural diversity.
Competent computer skills.
Essential Functions/Responsibilities:

Treat all clients with care, dignity, respect, and compassion.
Respect clients' privacy and confidentiality.
Ensure that all assigned duties are implemented according to the Department of Mental Health Standards.
Assess clients' financial resources to determine their need and eligibility for benefits.
Provide information about clients' total income based on part-time or full-time employment.
Assist clients in completing applications to secure benefits.
Assist clients in obtaining documentation required for applications to the Social Security Administration and other agencies.
Advocate on behalf of clients with the Social Security Administration office and other agencies.
Effectively utilize the SOAR/Situational Obstacle Action Results System.
Track the status of clients benefits applications.
Provide clients with information about the effect of work on a spouse's or dependent child's benefits.
If intervention is not within the departmental scope of services ensure that client is linked to the appropriate resource.
Ensure clients are referred to and linked with needed resources within the agency and community.
Effectively collaborate with the treatment team members and outside sources in the delivery of case management services.
Complete documentation within established times per Indian Rivers' policy. Ensure complete and accurate data is maintained in AVATAR, (diagnosis approval, admission flow, open episodes, enrollment)
Attend and actively participate in treatment team meetings as assigned.
Ensure safety of client, preserving basic human and legal rights.
Demonstrate appropriate and ethical behavior at all times.
Demonstrate a positive attitude toward work and the completion of work assignments.
Respond to phone calls/communication in a timely manner.
Provide consultation and education to the general public as needed.
Provide information about mental health services and substance use services to members of the general public, judges, physicians and referral agencies to ensure proper referrals for consumer services.
Transport client in a company vehicle, ensuring that company vehicle is operated in a safe manner and that appropriate staff are notified if there is an accident or if the vehicle is in need of service.
Ensure that agency vehicles have pre-trip inspections, monthly maintenance checks, and provide report documentation to supervisor and Facilities Manager.
If a company vehicle is not available utilize personal vehicle to accomplish work related duties. Indian Rivers will reimburse mileage.
Provides outreach community services (may require home visits) as required by supervisor or program standards.
Provide and/or arrange in-service training programs as needed.
Meet or exceed productivity requirements of billable hours per month established by the Department Manager.
Represent the Organization in an accurate and professional manner.
Follows IRBH Policy and Procedures.
Maintain communication and awareness of current Organization events by reading memos, emails, bulletin boards, and communication logs.
Work independently and/or with teams to complete assigned tasks accurately and in a timely manner with minimum supervision.
Support Organizational Code of Conduct, Standards Compliance, HIPAA and Security Programs by ensuring job tasks are performed in a legal and ethical manner, assessing the work area for non-compliance and notifying the supervisor, manager, Executive Director or designee as appropriate, and maintaining training requirements and understanding that training is a required condition of employment.
Adhere to attendance and punctuality policy by allowing adequate time to arrive, clock-in and assume responsibilities at designated time, adhering to meal and break times and making timely requests for annual leave and reporting the need for sick leave in accordance with policy.
Comply with all standards related to safety and health by maintaining current TB Test, CPR/First Aid, CPI, and by reporting infections and on-the-job injuries in accordance with policy.
Identify opportunities for improving the quality of services provided by the department and the organization.
All other duties and responsibilities as assigned by the Supervisor or Executive Director.
Minimum Qualifications, Knowledge, Skills, Experience Required:

Bachelor's degree required.
Current Alabama driver's license and good driving record as defined by Indian Rivers' policy.
Must be able to read, write legibly, speak, and comprehend English.
Working Conditions, HIPPA, Other Guidelines:

Job Specifications: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions.

HIPAA: Must be knowledgeable of and abide by HIPAA regulations with regard to protected health information as defined by HIPAA and IRBH. Minimally accesses verbal, written, and /or electronic PHI, usually incidentally to an approved use and /or disclosure as pertains to consumer's financial, demographic, and/or clinical data.

Working Conditions: Works in general office environment and in outpatient facilities; may require long hours. Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to, computer, copier, multi-line phone and fax machine. Some risk involved in the event of aggressive/out-of-control client. Must possess a valid Alabama driver's license.

Physical Requirements: The Physical Requirements described herein are representative of those which must be met by an employee to successfully perform the primary functions of this job. Reasonable accommodations may be made to enable individuals with disabilities, who are otherwise qualified, to perform essential functions.

Physical presence onsite is essential. Hearing and vision must be normal or corrected to within normal range. Able to perform the duties with or without reasonable accommodation.

Full Time Benefits:

Blue Cross Blue Shield Medical Insurance
Employees Retirement System of Alabama
Prescription Drug Coverage
Mileage Reimbursement
Paid Time Off
Voluntary Dental, Vision, and Life Insurance

*******$5000 SIGN ON BONUS***********
Competencies:

Working knowledge of psychiatric disorders in adult populations.
Demonstrated knowledge of general and psychiatric nursing care.
Effective knowledge of adult clients as related to all intellectual, emotional, spiritual, and physical aspects of their development.
Demonstrated knowledge of behavior management, crisis intervention, and interventions common to acute psychiatric clients as well as to non-violent crisis intervention practice.
Demonstrated ability to lead assigned staff.
Knowledge of instruction and teaching tools appropriate to adult populations.
Knowledge of cultural diversity.
Essential Functions/Job Responsibilities:

Completion of the admission process for clients including: Nursing Assessments, Medication Lists, EMR/MARs and noting physician's orders.
A nursing assessment form is to be completed on admission.
Monitor medical, physical, mental and behavioral status of clients.
Review all referral and psychiatric consults, update EMR and MAR.
Follow-up on lab and medical tests.
Transcribe/post all medication orders to the EMR/MAR.
Provide medication education to staff including uses and potential side effects.
Provide training to the client, staff, or MAC worker as needed.
Communicate effectively with the Nurse Manager, CRNP and physician regarding the client's physical and mental condition.
Monitor clients for potential side effects of medications and report findings to Nurse Manager, CRNP, or physician.
Administer medications/treatments, if indicated, observing the Six Rights of Medication Administration.
Supervise MAC workers as assigned.
Perform medical monitoring of clients according to the Crisis Center protocols.
Provide observation of clients in assigned areas, report any medical or psychiatric issues to the Nurse Manager or CRNP, psychiatrist, and Clinical Manager.
Provide emergency care as needed (CPR, PRN medications), according to IR policies and procedures.
Demonstrate the ability to recognize the elements of a crisis state and how to de-escalate or resolve the situation.
Perform on-call responsibilities as assigned.
Adhere to a professional code of ethics.
Ensure that all safety, fire prevention and other procedures are followed by clients at all times.
Ensure that all assigned duties are implemented according to Indian Rivers Behavioral Health (IRBH) policies and procedures.
Ensure that all assigned duties are implemented according to Department of Mental Health and Medicaid standards.
Ensure that a good driving record is maintained at all times, particularly in transporting clients or driving on center related business.
Maintain communication and awareness of current events by reading memos, e-mails, bulletin boards, and communication logs.
Work independently and/or with teams to complete assigned tasks accurately and in a timely manner with minimum supervision.
Support Organizational Code of Conduct, Standards Compliance, HIPAA and Security Programs by ensuring job tasks are performed in a legal and ethical manner, assessing the work area for non-compliance and notifying the supervisor, manager, Executive Director or designee as appropriate, and maintaining training requirements and understanding that training is a required condition of employment.
Maintain the confidential nature of all client and Organization related activities by not divulging information outside the facility, discussing information within the facility on a need-to-know basis, acknowledging policy annually by signing confidentiality statement, and by referring media and general inquiries to the Executive Director.
Adhere to attendance and punctuality policy by allowing adequate time to arrive, clock-in and assume responsibilities at designated time, adhering to meal and break times and making timely requests for annual leave and reporting the need for sick leave in accordance with policy.
Comply with all standards related to safety and health by maintaining current TB Test, CPR/First Aid, CPI, and by reporting infections and on-the-job injuries in accordance with policy.
Identify opportunities for improving the quality of services provided by the department and the organization.
All other duties and responsibilities as assigned by the supervisor or Executive Director.
Minimum Qualifications:

Must possess a current RN license to practice in the state of Alabama.
Experience in a mental health setting preferred.
Basic knowledge of medical terminology in psychiatric care required.
Familiarity of psycho-pharmacy and the use of psychotropic medications with the adult population preferred.
Must possess a valid Alabama driver's license and safe driving record as defined by Indian Rivers' insurance policy.
Must be able to read, write legibly, speak, and comprehend English.
Working Conditions, HIPAA and Other Guidelines

Job Description: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions.

HIPAA: Must be knowledgeable of and abide by HIPAA regulations with regard to protected health information as defined by HIPAA and IRBH. Minimally accesses verbal, written, and /or electronic PHI, usually incidentally to an approved use and /or disclosure as pertains to client's financial, demographic, and/or clinical data.

Working Conditions: Works in general office environment, residential facilities and the community; may require long hours. Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to, computer, copier, multi-line phone and fax machine. Some risk involved in the event of aggressive/out-of-control clients. Must possess a valid Alabama driver's license.

Physical Requirements: The Physical Requirements described herein are representative of those which must be met by an employee to successfully perform the primary functions of this job. Reasonable accommodations may be made to enable individuals with disabilities, who are otherwise qualified, to perform essential functions.

Physical presence onsite is essential. Hearing and vision must be normal or corrected to within normal range. Able to perform the duties with or without reasonable accommodation.

Full Time Benefits:

Blue Cross Blue Shield Medical Insurance
Employees Retirement System of Alabama
Prescription Drug Coverage
Mileage Reimbursement
Paid Time Off
Voluntary Dental, Vision, and Life Insurance

Competencies:

Must be able to effectively communicate verbally and in writing.
Must possess knowledge and skills sufficient for establishing effective relationships with clients who have a mental illness and/or a substance use disorder.
Must be knowledgeable about mental illnesses and substance use disorders, the recovery model, and components of psychosocial rehabilitation.
Must work within the Organization to serve the needs of clients.
Must understand treatment methods and services provided by the agency.
Must be able to work effectively in crisis situations.
Essential Functions/Job Responsibilities:

Travel with the Mobile Crisis Team to provide crisis intervention services to individuals experiencing a mental health or substance use related crisis.
Educate clients regarding the services available to them as well as the recovery process.
Educate clients on recovery techniques, provide support and encouragement.
Utilize and teach problem solving techniques with individuals.
Assist clients in understanding self-care needs.
Develop and maintain a therapeutic relationship with clients so that they can identify emotional, psychiatric or behavioral changes which may require further intervention or treatment. The CPS will help the client resolve the problem, and/or refer the client to the appropriate clinical staff.
Teach clients how to identify and combat negative self-talk and overcome fears.
Ensure that appropriate information is communicated to clinicians and other staff regarding relevant client matters.
Attend and provide input in staff meetings and interdisciplinary treatment planning.
Document appropriate information in client records promptly and accurately.
Model for clients, good communication skills, recovery-oriented living skills, effective coping techniques, and self-help strategies.
Maintain a working knowledge of current trends and developments in the mental health field by reading articles, journals, and other relevant materials.
Continue to develop and share recovery-oriented material with other CPSs at the continuing education assemblies and via email.
Attend continuing education assemblies when offered by the ADMH.
Serve as a recovery agent by providing and advocating for effective recovery-based services.
Ensure that all assigned duties are implemented according to IRBH policies, procedures and ADMH Standards as well as SAMHSA guidelines and best practices for Mobile Crisis Teams.
Ensure all safety, fire prevention, and health measures are followed while on duty.
Maintain communication and awareness of current events by reading memos, e-mails, bulletin boards, and communication logs.
Work independently and/or with teams to complete assigned tasks accurately and in a timely manner with minimum supervision.
Support Organizational Code of Conduct, Standards Compliance, HIPAA and Security Programs by ensuring job tasks are performed in a legal and ethical manner, assessing the work area for non-compliance and notifying the supervisor, manager, Executive Director or designee as appropriate, and maintaining training requirements and understanding that training is a required condition of employment.
Adhere to attendance and punctuality policy by allowing adequate time to arrive, clock-in and assume responsibilities at designated time, adhering to meal and break times and making timely requests for annual leave and reporting the need for sick leave in accordance with policy.
Comply with all standards related to safety and health by maintaining current TB Test, CPR/First Aid, CPI, and by reporting infections and on-the-job injuries in accordance with policy.
Identify opportunities for improving the quality of services provided by the department and the organization.
All other duties and responsibilities as assigned by the Supervisor or Crisis Center Director.
Minimum Qualifications:

Must be a present or past client of behavioral health services.
Willingness to obtain Peer Specialist Certification from Alabama Department of Mental Health required.
High school diploma or equivalent required.
Must be able to read, write legibly, speak, and comprehend English.
Working Conditions, HIPAA and Other Guidelines

Job Specifications: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities as defined by ADA, who are otherwise qualified, to perform the essential functions.

HIPAA: Must be knowledgeable of and abide by HIPAA regulations with regard to protected health information as defined by HIPAA and IRBH. Minimally accesses verbal, written, and /or electronic PHI, usually incidentally to an approved use and /or disclosure as pertains to client's financial, demographic, and/or clinical data.

Working Conditions: Works in wide range of settings, including the main outpatient center, in the client's home, community-based settings, residential programs, or in transport vehicles. Areas may be noisy, irregular and unpredictable and can be stressful at times. Clients can present with active psychiatric symptoms, mixed responses to interventions, and unstable living and relationship situations; may require long hours. Must have the use of sensory skills in order to effectively communicate and interact with other employees, clients and the public through the use of the telephone and personal contact. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to, computer, copier, multi-line phone and fax machine. Must be able to lift fifty (50) pounds and negotiate several sets of stairs in an eight (8) hour shift. Some risk involved in the event of aggressive/out-of-control clients.

Physical Requirements: The Physical Requirements described herein are representative of those which must be met by an employee to successfully perform the primary functions of this job. Reasonable accommodations may be made to enable individuals with disabilities as defined by ADA, who are otherwise qualified, to perform essential functions.

Physical presence onsite is essential. Hearing and vision must be normal or corrected to within normal range. Able to perform the duties with or without reasonable accommodation.

Full Time Benefits:

Blue Cross Blue Shield Medical Insurance
Employees Retirement System of Alabama
Prescription Drug Coverage
Mileage Reimbursement
Paid Time Off
Voluntary Dental, Vision, and Life Insurance

Competencies:

Must possess a strong commitment to the In-Home Project.
Must be able to work well with multi-problem families.
Must possess strong communication skills and the ability to coordinate with IRMHC, Tuscaloosa Department of Human Resources, Tuscaloosa Juvenile Court, and other agency personnel.
Must be knowledgeable of Tuscaloosa Department of Human Resources, Department of Mental Health, and Tuscaloosa Juvenile Court organizations and policies.
Must be able to comprehend and maintain program standards.
Must possess excellent professional verbal and written communication skills.
Must be able to interact with children and families in a respectful and sensitive manner.
Must be able to work within the Organization to effectively serve the needs of the consumers.
Must be able to work with other program staff in a cooperative, supportive manner.
Must be knowledgeable in cultural diversity.
Must possess competent computer skills.
Essential Functions/Responsibilities:

Ensure that all assigned duties are implemented according to IRMHC and DMH policies and procedures.
Ensure all safety, fire prevention, and health measures are followed while on duty.
Meet or exceed productivity requirements of 88 billable hours per month.
Maintain an in-home case load of no less than 6 families.
Work in conjunction with paraprofessionals and professional staff.
Establish and maintain therapeutic relationships, observing professional boundaries.
Assist consumers through crisis situations and/or arrange for the provision of such assistance from other professionals/personal care givers.
Follow the DMH/DD standards for provision of in-home services.
Share responsibility for 24-hour emergency coverage for In-Home families.
Provide short-term crisis stabilization/assessment in child's home and in the school.
Provide assessment in the school in situations such as: The school has a question about the level of danger associated with a threat made by elementary school child.
Provide home based services for targeted children who do not meet eligibility criteria for other existing in-home services.
Transport consumers in a company vehicle, ensuring that company vehicle is operated in a safe manner and that appropriate staff are notified if there is an accident or if the vehicle is in need of service.
Ensure that agency vehicles have pre-trip inspections, monthly maintenance checks, and provide report documentation to supervisor and Facilities Manager.
If a company vehicle is not available utilize personal vehicle to accomplish work related duties. Indian Rivers will reimburse mileage.
Provides outreach community services (may require home visits) as required by supervisor or program standards.
Takes referrals from hospitals, Department of Human Resources, Juvenile Court Liaison, and Tuscaloosa County Children's Facilitation Team, and within the Agency.
Ensure that client charts are up to date and accurate.
Attend staffings and team meetings as assigned.
Ensure safety of consumers, preserving basic human and legal rights.
Demonstrate appropriate and ethical behavior at all times.
Demonstrate a positive attitude toward work and the completion of workassignments.
Address any consumer concerns to the Supervisor or Program Manager.
Provide all necessary data as required by the center and the state.
Provide consultation and evaluation services to staff and general public as assigned.
Maintain communication and awareness of current Organization events by reading memos, emails, bulletin boards, and communication logs and respond in a timely manner.
Work independently and/or with teams to complete assigned tasks accurately and in a timely manner with minimum supervision.
Support Organizational Code of Conduct, Standards Compliance, HIPAA and Security Programs by ensuring job tasks are performed in a legal and ethical manner, assessing the work area for non-compliance and notifying the supervisor, manager, Executive Director or designee as appropriate, and maintaining training requirements and understanding that training is a required condition of employment.
Maintain the confidential nature of all consumer and Organization related activities by not divulging information outside the facility, discussing information within the facility on a need-to-know basis, acknowledging policy annually by signing confidentiality statement, and by referring media and general inquiries to the Executive Director.
Adhere to attendance and punctuality policy by allowing adequate time to arrive, clock-in and assume responsibilities at designated time, adhering to meal and break times and making timely requests for annual leave and reporting the need for sick leave in accordance with policy.
Comply with all standards related to safety and health by maintaining current TB Test, CPR/First Aid, CPI, and by reporting infections and on-the-job injuries in accordance with policy.
Identify opportunities for improving the quality of services provided by the department and the organization.
Represent the Organization in an accurate and professional manner.
Provide accurate documentation of billable time and service reports in a timely manner.
Maintain and support open communication with supervisor.
Devote 40 hours per week to the completion of duties as outlined in the job description. More than 40 hours of work per week may be required to meet job responsibilities and deadlines.
All other duties and responsibilities as assigned by the Supervisor or Executive Director.
Minimum Qualifications:

Minimum of Bachelor's degree required in a mental health or human services related field.
A minimum of one year experience in behavioral health setting working with children and families preferred.
Must satisfactorily complete case management training.
Current Alabama driver's license and good driving record as defined by Indian Rivers' policy.
Must be able to read, write legibly, speak, and comprehend English.
Working Conditions, HIPAA and Other Guidelines

Job Specifications: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions.

HIPAA: Must be knowledgeable of and abide by HIPAA regulations regarding protected health information as defined by HIPAA and IRMHC. Minimally accesses verbal, written, and /or electronic PHI, usually incidentally to an approved use and /or disclosure as pertains to consumer's financial, demographic, and/or clinical data.

Working Conditions: Works in general office environment and in homes, schools and community settings; may require long hours. Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to, computer, copier, multi-line phone and fax machine. Some risk involved in the event of aggressive/out-of-control consumers. Must possess a valid Alabama driver's license.

Physical Requirements: The Physical Requirements described herein are representative of those which must be met by an employee to successfully perform the primary functions of this job. Reasonable accommodations may be made to enable individuals with disabilities, who are otherwise qualified, to perform essential functions.

Physical presence onsite is essential. Hearing and vision must be normal or corrected to within normal range. Able to perform the duties with or without reasonable accommodation.

Full-Time Employee Benefits:

Blue Cross Blue Shield Medical Insurance
Employees Retirement System of Alabama
Prescription Drug Coverage
Mileage Reimbursement
Paid Time Off
Voluntary Dental, Vision, and Life Insurance

Competencies:

In-depth knowledge of medications: medical – purpose for usage, administration details, possible complications, side effects, interactions; psychotropic – purpose for usage, administration details, possible complications, side effects and interactions.
In-depth knowledge of physiological responses to medical illnesses and treatment and psychiatric illnesses and treatment.
Excellent ability to work within the agency to effectively serve the needs of the consumers.
Ability to formulate and implement a holistic treatment plan from information obtained from consumers, their family members (when appropriate) and past and present referral resources.
Excellent ability to work with other program staff in a cooperative, supportive manner.
Must be able to successfully meet State training requirements to ensure the delivery of comprehensive, effective, and efficient recovery services to individuals within the agency's target populations
Must possess excellent verbal and written communication skills.
Must be able to organize and prioritize a variety of tasks.
Must possess excellent ability to comprehend and maintain program standards.
Knowledgeable in cultural diversity.
Competent computer skills.
Essential Functions/Responsibilities:

Ensure that all assigned duties are implemented according to the Department of Mental Health Standards.
Assess the client's need for services based on findings from approved Department of Mental Health Assessment (CANS ASSESSMENT, SUN-R.). Develop case plans to address meeting identified needs.
Provide the appropriate interventions that are defined in client's treatment plan to guide the client through the continuum of care.
If intervention is not within departmental scope of services ensure that client is linked to the appropriate resource.
Complete appropriate reviews of clinical documentation at all times; reviews should assess client's response to treatment, the accuracy of previously defined goals, objectives and interventions, and support the need to continue or discontinue any part of the treatment plan.
Complete documentation within established times per Indian Rivers' policy. Ensure complete and accurate data is maintained in AVATAR, (diagnosis approval, admission flow, open episodes, enrollment)
Attend and actively participate in treatment team meetings as assigned.
Ensure safety of consumers, preserving basic human and legal rights.
Demonstrate appropriate and ethical behavior at all times.
Demonstrate a positive attitude toward work and the completion of work assignments.
Respond to phone calls/communication in a timely manner.
Provide consultation and education to the general public as needed.
Provide information about mental health services and substance use services to members of the general public, judges, physicians and referral agencies to ensure proper referrals for consumer services.
Transport consumers in a company vehicle, ensuring that company vehicle is operated in a safe manner and that appropriate staff are notified if there is an accident or if the vehicle is in need of service.
Ensure that agency vehicles have pre-trip inspections, monthly maintenance checks, and provide report documentation to supervisor and Facilities Manager.
If a company vehicle is not available utilize personal vehicle to accomplish work related duties. Indian Rivers will reimburse mileage.
Provides outreach community services (may require home visits) as required by supervisor or program standards.
Provide and/or arrange in-service training programs as needed.
Meet or exceed productivity requirements of 110 billable hours per month.
Participate in the clinical and administrative record review procedures.
Represent the Organization in an accurate and professional manner.
Follows IRBH Policy and Procedures.
Maintain communication and awareness of current Organization events by reading memos, emails, bulletin boards, and communication logs.
Work independently and/or with teams to complete assigned tasks accurately and in a timely manner with minimum supervision.
Support Organizational Code of Conduct, Standards Compliance, HIPAA and Security Programs by ensuring job tasks are performed in a legal and ethical manner, assessing the work area for non-compliance and notifying the supervisor, manager, Executive Director or designee as appropriate, and maintaining training requirements and understanding that training is a required condition of employment.
Adhere to attendance and punctuality policy by allowing adequate time to arrive, clock-in and assume responsibilities at designated time, adhering to meal and break times and making timely requests for annual leave and reporting the need for sick leave in accordance with policy.
Comply with all standards related to safety and health by maintaining current TB Test, CPR/First Aid, CPI, and by reporting infections and on-the-job injuries in accordance with policy.
Identify opportunities for improving the quality of services provided by the department and the organization.
All other duties and responsibilities as assigned by the Supervisor or Executive Director.
Minimum Qualifications:

Bachelor's degree required.
Current Alabama driver's license and good driving record as defined by Indian Rivers' policy.
Must be able to read, write legibly, speak, and comprehend English.
Full-Time Employee Benefits:

Blue Cross Blue Shield Medical Insurance
Employees Retirement System of Alabama
Prescription Drug Coverage
Mileage Reimbursement
Paid Time Off
Voluntary Dental, Vision, and Life Insurance
Working Conditions, HIPAA, and Other Guidelines:

Job Specifications: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions.

HIPAA: Must be knowledgeable of and abide by HIPAA regulations with regard to protected health information as defined by HIPAA and IRBH. Minimally accesses verbal, written, and /or electronic PHI, usually incidentally to an approved use and /or disclosure as pertains to consumer's financial, demographic, and/or clinical data.

Working Conditions: Works in general office environment and in outpatient facilities; may require long hours. Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to, computer, copier, multi-line phone and fax machine. Some risk involved in the event of aggressive/out-of-control consumers. Must possess a valid Alabama driver's license.

Physical Requirements: The Physical Requirements described herein are representative of those which must be met by an employee to successfully perform the primary functions of this job. Reasonable accommodations may be made to enable individuals with disabilities, who are otherwise qualified, to perform essential functions.

Physical presence onsite is essential. Hearing and vision must be normal or corrected to within normal range. Able to perform the duties with or without reasonable accommodation.

Essential Functions/Responsibilities:

Perform general cleaning of the facility offices, hallways, lobby area, group rooms, entrances, exits, and restrooms.
Collect and dispose of trash with as little disturbance of employees as possible.
Shred paperwork to be disposed of as instructed.
Sweep and mop floors as scheduled and as needed.
Ensure that the Operations Manager is aware of needed supplies (i.e. paper products and cleaning supplies) to be ordered.
Stock program materials received and re-stock materials and supplies as needed.
Maintain cleaning equipment in good condition.
Notify Supervisor of any maintenance needs noted.
Maintain the confidential nature of all consumer and Organization related activities by not divulging information outside the facility, discussing information within the facility on a need-to-know basis, acknowledging policy annually by signing confidentiality statement, and by referring media and general inquiries to the Executive Director.
Adhere to attendance and punctuality policy by allowing adequate time to arrive, clock-in and assume responsibilities at designated time, adhering to meal and break times and making timely requests for annual leave and reporting the need for sick leave in accordance with policy.
Comply with all standards related to safety and health by maintaining current TB Test, CPR/First Aid, CPI, and by reporting infections and on-the-job injuries in accordance with policy.
Identify opportunities for improving the quality of services provided by the department and the organization.
All other duties and responsibilities as assigned by the Supervisor.
Other locations may be assigned according to workload capacity, including the River Oaks facility.
Minimum Qualifications:

High school diploma or equivalent required.
Current Alabama driver's license and good driving record as defined by Indian Rivers' policy.
Must be able to read, write legibly, speak, and comprehend English
Working Conditions, HIPAA, Other Guidelines:

Job Specifications: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions.

HIPAA: Must be knowledgeable of and abide by HIPAA regulations with regard to protected health information as defined by HIPAA and IRBH. Minimally accesses verbal, written, and /or electronic PHI, usually incidentally to an approved use and /or disclosure as pertains to consumer's financial, demographic, and/or clinical data.

Working Conditions: Works in general office areas, community and residential facilities; may require long hours. Must have the use of sensory skills in order to effectively communicate and interact with other employees, consumers and the public through the use of the telephone and personal contact. Physical capability to effectively use and operate various items of custodial related equipment, such as, but not limited to mops, mop buckets, brooms, dust pans, vacuum cleaners, buffers, cleaning chemicals, and facility fixtures. Some risk involved in the event of aggressive/out-of-control consumers.

Physical Requirements: The Physical Requirements described herein are representative of those which must be met by an employee to successfully perform the primary functions of this job. Must be able to lift fifty (50) pounds and negotiate several sets of stairs in an eight (8) hour shift. Reasonable accommodations may be made to enable individuals with disabilities, who are otherwise qualified, to perform essential functions.

Physical presence onsite is essential. Hearing and vision must be normal or corrected to within normal range. Able to perform the duties with or without reasonable accommodation.

Full-Time Employee Benefits:

Blue Cross Blue Shield Medical Insurance
Prescription Drug Coverage
Employees Retirement System of Alabama
Paid Time Off
Mileage Reimbursement
Voluntary dental, vision, and life insurances

Competencies:

Must possess a strong commitment to the Mobile Crisis Team mission and philosophy.
Must be able to work well with clients with multiple needs including mental health, substance use, and their needs for ongoing services, resources, and supports. This includes linkage and referral to community resources as determined by a SDOH assessment.
Must possess strong communication skills, both written and verbal, and the ability to coordinate with a multidisciplinary team and local resources such as law enforcement, emergency medical services, hospitals, and other community agencies.
Must be knowledgeable of mental health and substance use disorder diagnoses, symptoms, and treatments.
Must be knowledgeable of medications used to treat mental illness.
Must receive training in the use of Narcan.
Must be knowledgeable of the various services provided by multiple community agencies and methods for making referrals to those agencies.
Must be able to comprehend and maintain ADMH, Alabama Medicaid, and program standards.
Must possess excellent professional verbal and written communication skills.
Must be able to interact with clients and their families in a respectful and sensitive manner.
Must be able to work within the Organization to effectively serve the needs of the clients.
Must be able to work with other program staff in a cooperative, supportive manner.
Must be knowledgeable in cultural diversity.
Must possess competent computer skills.
Essential Functions/Job Responsibilities:

Ensure that all assigned duties are implemented according to IRBH and ADMH policies and procedures.
Ensure all safety, fire prevention, and health measures are followed while on duty.
Must be able to travel with team members to various locations in the community to provide crisis intervention services, including clients home and various locations throughout the community.
Work collaboratively with team members, staff of the crisis center, and other collaborative partners from both IRBH and other community agencies.
Establish and maintain therapeutic relationships, observing and maintaining professional boundaries.
Assist clients through crisis situations and arrange for the provision of additional assistance from other professionals/personal care givers as indicated by the needs of the client and the situation.
Provide immediate crisis intervention services to clients at their present location.
Provide assessment and referral to necessary and appropriate referral sources.
Provide documentation to the client's chart as indicated within 2 business days of providing services.
Transport clients in a company vehicle when indicated, safe and appropriate, and approved by the supervisor, ensuring that company vehicle is operated in a safe manner and that appropriate staff are notified if there is an accident or if the vehicle is in need of service.
Attend staffing and team meetings as assigned.
Ensure safety of clients, preserving basic human and legal rights.
Complete training and demonstrate competency in crisis intervention techniques, cultural diversity, and trauma-informed care.
Demonstrate appropriate and ethical behavior at all times.
Demonstrate a positive attitude toward work and the completion of work assignments.
Address any client concerns to the Supervisor or Program Manager/Program Director.
Maintain communication and awareness of current Organization events by reading memos, emails, bulletin boards, and communication logs and respond in a timely manner.
Support Organizational Code of Conduct, Standards Compliance, HIPAA and Security Programs by ensuring job tasks are performed in a legal and ethical manner, assessing the work area for non-compliance and notifying the supervisor, manager, Executive Director or designee as appropriate, and maintaining training requirements and understanding that training is a required condition of employment.
Maintain the confidential nature of all client and Organization related activities by not divulging information outside the facility, discussing information within the facility on a need-to-know basis, acknowledging policy at the point of hire by signing a confidentiality statement, and by referring media and general inquiries to the Executive Director.
Adhere to attendance and punctuality policy by allowing adequate time to arrive, clock-in and assume responsibilities at designated time, adhering to meal and break times and making timely requests for annual leave and reporting the need for sick leave in accordance with policy.
Comply with all standards related to safety and health by maintaining current TB Test/Screening, CPR/First Aid, CPI, and by reporting infections and on-the-job injuries in accordance with policy.
Represent the Organization in an accurate and professional manner.
Provide accurate documentation of billable time and service reports in a timely manner.
Maintain and support open communication with your assigned supervisor.
Practice efficient time management skills.
Devote 40 hours per week to the completion of duties as outlined in the job description. More than 40 hours of work per week may be required at times to meet job responsibilities and deadlines.
All other duties and responsibilities as assigned by the Supervisor, Crisis Center Director, or Executive Director.
Minimum Qualifications:

Master's degree in behavioral sciences required.
At least 2 years experience in a community mental health setting preferred.
Current Alabama driver's license and good driving record as defined by Indian Rivers' policy.
Must be able to read, write legibly, speak, and comprehend English.
Working Conditions, HIPAA and Other Guidelines

Job Specifications: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions.

HIPAA: Must be knowledgeable of and abide by HIPAA regulations with regard to protected health information as defined by HIPAA and IRBH. Minimally accesses verbal, written, and /or electronic PHI, usually incidentally to an approved use and /or disclosure as pertains to client's financial, demographic, and/or clinical data.

Working Conditions: Works in general office environment and in outpatient facilities; may require long hours. Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to, computer, copier, multi-line phone and fax machine. Some risk involved in the event of aggressive/out-of-control clients.

Physical Requirements: The Physical Requirements described herein are representative of those which must be met by an employee to successfully perform the primary functions of this job. Reasonable accommodations may be made to enable individuals with disabilities, who are otherwise qualified, to perform essential functions.

Physical presence onsite is essential. Hearing and vision must be normal or corrected to within normal range. Able to perform the duties with or without reasonable accommodation.

Competencies:

Must possess a strong commitment to the treatment of clients with substance abuse issues.
Must be knowledgeable in cultural diversity and must be able to work well w/clients with multiple problems.
Must possess strong communication skills and the ability to coordinate with Indian Rivers Behavioral Health, private and public mental health facilities, local referral sources, state funded substance abuse agencies and other agency personnel.
Must be knowledgeable of issues and therapy techniques relating to substance use & dependence as well as issues relating to mental illness.
Understands diagnostic criteria for substance dependence disorder as defined in the most recent edition Diagnostic and Statistical Manual for Mental Disorders and the dimensional criteria for placement in appropriate levels of care as defined in the most recent edition of the ASAM PPC 2r.
In-depth knowledge of medications: medical – purpose for usage, administration details, possible complications, side effects, interactions; psychotropic – purpose for usage, administration details, possible complications, side effects and interactions.
In-depth knowledge of drugs of abuse, routes of use, symptoms of intoxication and withdrawals.
Knowledge of substance abuse/dependence disorders, substance-induced disorders and appropriate levels of treatment.
In depth knowledge of physiological responses to medical illnesses and treatment and psychiatric illnesses and treatment.
Must be able to comprehend and maintain program standards.
Must possess excellent professional verbal and written communication skills.
Must be able to interact with clients and their families in a respectful and sensitive manner.
Must be able to work within the Organization to effectively serve the needs of the consumers.
Must be able to work with other program staff in a cooperative, supportive manner.
Must possess competent computer skills.
Essential Functions/Responsibilities:

Ensure that all assigned duties are implemented according IRBH and DMH policies and procedures.
Ensure all safety, fire prevention, and health measures are followed while on duty.
Complete timely reporting information needed for ASAIS as identified by the immediate supervisor.
Maintain case load as determined by DMH standards and as directed by immediate supervisor while providing continuity of care including frequency of contact and provision of service.
Work in conjunction with paraprofessionals and professional staff.
Establish and maintain therapeutic relationships, observing professional boundaries.
Assist consumers through crisis situations and/or arrange for the provision of such assistance from other professionals/personal care givers and serve as an advocate for consumers.
Follow the DMH/DD and Medicaid standards for provision of assessment, mental health consultation, group and individual counseling, case management, crisis intervention, basic living skills, medication monitoring, and family support services.
Provide crisis stabilization and support services daily for walk-in clients as needed.
Be the lead provider of SA walk-in assessments daily and ensure that psychosocial assessments and treatment plans are completed at first contact with client.
Provide periodic group counseling, individual counseling and case management as directed, at a minimum of once monthly contact with assigned client.
Provides outreach community services (may require home visits) as required by supervisor and program standards.
Ensure that case management assessments are completed within 10 days of first contact with the client.
Each therapist in the Substance Abuse Program has a productivity expectation that is determined by the current staffing patterns, location and demand for services. Each therapist may have a different expectation based on the schedule developed by the supervisor which establishes the optimum amount of billing based on the above criteria.
Ensure that the treatment plan and treatment interventions are based on needs identified by the psychosocial assessment and case management assessment.
Ensure that documentation is accurately completed within 24 hours.
Ensure that client charts are up to date and accurate, including 90 day treatment plan reviews as assigned.
Attend staff and team meetings as assigned.
Ensure safety of consumers, preserving basic human and legal rights.
Demonstrate appropriate and ethical behavior at all times.
Address any consumer concerns to the Supervisor or Program Manager.
Provide all necessary data as required by the center and the state.
Provide consultation and evaluation services to staff and general public as assigned.
Maintain communication and awareness of current Organization events by reading memos, emails, bulletin boards, and communication logs and respond in a timely manner.
Work independently and/or with teams to complete assigned tasks accurately and in a timely manner with minimum supervision.
Support Organizational Code of Conduct, Standards Compliance, HIPAA and Security Programs by ensuring job tasks are performed in a legal and ethical manner, assessing the work area for non-compliance and notifying the supervisor, manager, Executive Director or designee as appropriate, and maintaining training requirements and understanding that training is a required condition of employment.
Maintain the confidential nature of all consumer and Organization related activities by not divulging information outside the facility, discussing information within the facility on a need-to-know basis, annually signing confidentiality statement, and by referring media and general inquiries to the Executive Director.
Adhere to attendance and punctuality policy by allowing adequate time to arrive, clock-in and assume responsibilities at designated time, adhering to meal and break times and making timely requests for annual leave and reporting the need for sick leave in accordance with policy.
Comply with all standards related to safety and health by maintaining current TB Test, CPR/First Aid, CPI, and by reporting infections and on-the-job injuries in accordance with policy.
Identify opportunities for improving the quality of services provided by the department and the organization.
Represent the Organization in an accurate and professional manner.
Provide accurate documentation of billable time and service reports in a timely manner.
Maintain and support open communication with supervisor.
Devote 40 hours per week to the completion of duties as outlined in the job description. More than 40 hours of work per week may be required to meet job responsibilities and deadlines.
All other duties and responsibilities as assigned by the Supervisor or Executive Director.
Minimum Qualifications:

Master's degree in behavioral sciences required and a clinical practicum
Must be able to obtain ADC certification or License to practice in the state of Alabama as defined by ADMH licensure standard within two years of employment.
Must satisfactorily complete case management training.
Must be able to clear a background screen for Tuscaloosa County Jail System.
Current driver's license and good driving record as defined by Indian Rivers' policy.
Must be able to read, write legibly, speak, and comprehend English.
Working Conditions, HIPAA, Other Guidelines

Job Specifications: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions.

HIPAA: Must be knowledgeable of and abide by HIPAA regulations with regard to protected health information as defined by HIPAA and IRBH. Minimally accesses verbal, written, and /or electronic PHI, usually incidentally to an approved use and /or disclosure as pertains to consumer's financial, demographic, and/or clinical data.

Working Conditions: Works in general office environment and the community; may require long hours. Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to, computer, copier, multi-line phone and fax machine. Some risk involved in the event of aggressive/out-of-control consumers. Must possess a valid Alabama driver's license.

Physical Requirements: The Physical Requirements described herein are representative of those which must be met by an employee to successfully perform the primary functions of this job. Reasonable accommodations may be made to enable individuals with disabilities, who are otherwise qualified, to perform essential functions.

Physical presence onsite is essential. Hearing and vision must be normal or corrected to within normal range. Able to perform the duties with or without reasonable accommodation.

Full-Time Benefits:

Blue Cross Blue Shield Medical Insurance
Prescription Drug Coverage
Employees Retirement System of Alabama
Paid Time Off
Mileage Reimbursement
Voluntary dental, vision, and life insurances
Indian Rivers is an Equal Opportunity Employer
This Employer participates in E-Verify



QSAP I/Therapist/Social Worker

SU Services - -Pickens/Bibb/Tuscaloosa Counties

Full-time, 40 hours per week; Monday - Thursday: 8:00am - 5:30pm; Friday 8:00am-12:00pm

-Pickens/Bibb/Tuscaloosa Counties

Competencies:

Must possess a strong commitment to the treatment of clients with substance use issues.
Must be knowledgeable in cultural diversity and must be able to work well w/clients with multiple problems.
Must possess strong communication skills and the ability to coordinate with Indian Rivers Behavioral Health, private and public mental health facilities, local referral sources, state funded substance abuse agencies and other agency personnel.
Must be knowledgeable of issues and therapy techniques relating to substance use & dependence as well as issues relating to mental illness.
Understands diagnostic criteria for substance dependence disorder as defined in the most recent edition Diagnostic and Statistical Manual for Mental Disorders and the dimensional criteria for placement in appropriate levels of care as defined in the most recent edition of the ASAM PPC 2r.
In-depth knowledge of medications: medical – purpose for usage, administration details, possible complications, side effects, interactions; psychotropic – purpose for usage, administration details, possible complications, side effects and interactions.
In-depth knowledge of drugs of abuse, routes of use, symptoms of intoxication and withdrawals.
Knowledge of substance abuse/dependence disorders, substance-induced disorders and appropriate levels of treatment.
In depth knowledge of physiological responses to medical illnesses and treatment and psychiatric illnesses and treatment.
Must be able to comprehend and maintain program standards.
Must possess excellent professional verbal and written communication skills.
Must be able to interact with clients and their families in a respectful and sensitive manner.
Must be able to work within the Organization to effectively serve the needs of the consumers.
Must be able to work with other program staff in a cooperative, supportive manner.
Must possess competent computer skills.
Essential Functions/Responsibilities:

Ensure that all assigned duties are implemented according IRBH and DMH policies and procedures.
Ensure all safety, fire prevention, and health measures are followed while on duty.
Complete timely reporting information needed for ASAIS as identified by the immediate supervisor.
Maintain case load as determined by DMH standards and as directed by immediate supervisor while providing continuity of care including frequency of contact and provision of service.
Work in conjunction with paraprofessionals and professional staff.
Establish and maintain therapeutic relationships, observing professional boundaries.
Assist consumers through crisis situations and/or arrange for the provision of such assistance from other professionals/personal care givers and serve as an advocate for consumers.
Follow the DMH/DD and Medicaid standards for provision of assessment, mental health consultation, group and individual counseling, case management, crisis intervention, basic living skills, medication monitoring, and family support services.
Provide crisis stabilization and support services daily for walk-in clients as needed.
Be the lead provider of SA walk-in assessments daily and ensure that psychosocial assessments and treatment plans are completed at first contact with client.
Provide periodic group counseling, individual counseling and case management as directed, at a minimum of once monthly contact with assigned client.
Provides outreach community services (may require home visits) as required by supervisor and program standards.
Ensure that case management assessments are completed within 10 days of first contact with the client.
Meet or exceed productivity requirements of 110 billable hours per month.
Ensure that the treatment plan and treatment interventions are based on needs identified by the psychosocial assessment and case management assessment.
Ensure that documentation is accurately completed within 24 hours.
Ensure that client charts are up to date and accurate, including 90 day treatment plan reviews as assigned.
Attend staff and team meetings as assigned.
Ensure safety of consumers, preserving basic human and legal rights.
Demonstrate appropriate and ethical behavior at all times.
Address any consumer concerns to the Supervisor or Program Manager.
Provide all necessary data as required by the center and the state.
Provide consultation and evaluation services to staff and general public as assigned.
Maintain communication and awareness of current Organization events by reading memos, emails, bulletin boards, and communication logs and respond in a timely manner.
Work independently and/or with teams to complete assigned tasks accurately and in a timely manner with minimum supervision.
Support Organizational Code of Conduct, Standards Compliance, HIPAA and Security Programs by ensuring job tasks are performed in a legal and ethical manner, assessing the work area for non-compliance and notifying the supervisor, manager, Executive Director or designee as appropriate, and maintaining training requirements and understanding that training is a required condition of employment.
Maintain the confidential nature of all consumer and Organization related activities by not divulging information outside the facility, discussing information within the facility on a need-to-know basis, annually signing confidentiality statement, and by referring media and general inquiries to the Executive Director.
Adhere to attendance and punctuality policy by allowing adequate time to arrive, clock-in and assume responsibilities at designated time, adhering to meal and break times and making timely requests for annual leave and reporting the need for sick leave in accordance with policy.
Comply with all standards related to safety and health by maintaining current TB Test, CPR/First Aid, CPI, and by reporting infections and on-the-job injuries in accordance with policy.
Identify opportunities for improving the quality of services provided by the department and the organization.
Represent the Organization in an accurate and professional manner.
Provide accurate documentation of billable time and service reports in a timely manner.
Maintain and support open communication with supervisor.
Devote 40 hours per week to the completion of duties as outlined in the job description. More than 40 hours of work per week may be required to meet job responsibilities and deadlines.
All other duties and responsibilities as assigned by the Supervisor or Executive Director.
Minimum Qualifications:

Master's degree in behavioral sciences required and a clinical practicum
The ability to gain ADC certification or License to practice in the state of Alabama as defined by ADMH licensure standard within two years of employment.
Must satisfactorily complete case management training.
Current Alabama driver's license and good driving record as defined by Indian Rivers' policy.
Must be able to read, write legibly, speak, and comprehend English.
Working Conditions, HIPAA, Other Guidelines

Job Specifications: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions.

HIPAA: Must be knowledgeable of and abide by HIPAA regulations with regard to protected health information as defined by HIPAA and IRBH. Minimally accesses verbal, written, and /or electronic PHI, usually incidentally to an approved use and /or disclosure as pertains to consumer's financial, demographic, and/or clinical data.

Working Conditions: Works in general office environment and the community; may require long hours. Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to, computer, copier, multi-line phone and fax machine. Some risk involved in the event of aggressive/out-of-control consumers. Must possess a valid Alabama driver's license.

Physical Requirements: The Physical Requirements described herein are representative of those which must be met by an employee to successfully perform the primary functions of this job. Reasonable accommodations may be made to enable individuals with disabilities, who are otherwise qualified, to perform essential functions.

Physical presence onsite is essential. Hearing and vision must be normal or corrected to within normal range. Able to perform the duties with or without reasonable accommodation.

Full-Time Benefits:

Blue Cross Blue Shield Medical Insurance
Prescription Drug Coverage
Employees Retirement System of Alabama
Paid Time Off
Mileage Reimbursement
Voluntary dental, vision, and life insurances

Competencies:

Excellent verbal and written communication skills required
Must possess strength, stamina, and mobility to perform heavy physical work out of doors in all weather conditions and with exposure to potentially hazardous conditions
Ability to use varied hand and power tools and drive a motor vehicle and/or construction equipment
Knowledge of community materials and contractor resources
Vision to read printed material and computer screen
Hearing and speech to communicate in-person and over the telephone and/or radio
Must be available for regular assignments and work scheduled off-hours and emergency overtime as required
Must be willing to work out of doors in all weather conditions and with exposure to traffic and potentially hazardous conditions
Knowledge of standard procedures, equipment and materials related to construction, operation, maintenance and repair of facilities and infrastructure found in a community mental health setting
Essential Functions/Responsibilities:

Respond appropriately to Indian Rivers staff and consumers regarding facility problems as directed; differentiate between routine and emergency maintenance problems and take appropriate action; work after hours or call-outs as directed
Diagnose mechanical problems and determine how to correct them, checking blue prints, schematics, and repair manuals as necessary
Estimate repair costs
Maintain records of services requested and performed, informing the Facilities Manager of unusual situations or difficulties
Perform basic trade activities such as electrical, plumbing, and carpentry work in Indian Rivers buildings and facilities as needed. Plunge, repair, and/or replace any and all plumbing pipes/fixtures above grade
Properly install and inspect all electrical equipment
Skillfully perform carpentry work as needed
Ensure that air conditioner, heating and plumbing equipment is running properly
Assist in ensuring buildings are properly painted
Replace broken glass in buildings suck as windows or doors
Assist with landscaping duties including maintenance, planting, fertilizing, and trimming trees and shrubs, performing weed abatement and pest control
Perform routine maintenance to ensure that equipment runs smoothly, building systems operate efficiently, and the physical condition of buildings does not deteriorate
Inventory and order supplies, parts, and equipment from catalogs, suppliers, or obtain them from storefronts following Indian Rivers purchasing policy
Answer complaints and questions regarding Indian Rivers facilities; contact staff and consumers to inform them of work to be performed
Adhere to safety procedures
Attend all staffings and meetings as scheduled
Perform duties independently
Support Organizational Code of Conduct, Standards Compliance, HIPAA and security programs by ensuring job tasks are performed in a legal and ethical manner, assessing the work area for non-compliance and notifying the supervisor, manager, Executive Director or designee as appropriate, and maintaining training requirements and understanding that training is a required condition of employment
Maintain the confidential nature of all consumer and Organization related activities by not divulging information outside the facility, discussing information within the facility on a need-to-know basis
Adhere to attendance and punctuality policy by allowing adequate time to arrive, clock-in and assume responsibilities at designated time. adhering to meal and break times and making timely requests for annual leave and reporting the need for sick leave in accordance with policy
All other duties and responsibilities as assigned by the Supervisor or Executive Director


Minimum Qualifications:

High school diploma or equivalent required
Building maintenance, electrical, HVAC, and plumbing experience preferred
Must be able to lift 50 pounds
Must be able to use power and hand tools
Current Alabama Driver's License and good driving record as defined by Indian Rivers' policy
Must be able to read, write legibly, speak, and comprehend English


Full-Time Employee Benefits:

Blue Cross Blue Shield Medical Insurance
Voluntary Dental, Vision, and Life Insurances
Prescription Drug Coverage
Mileage Reimbursement
Employees Retirement System of Alabama

Competencies:

Must possess a strong commitment to the treatment of clients with substance abuse issues.
Must be knowledgeable in cultural diversity and must be able to work well w/clients with multiple problems.
Must possess strong communication skills and the ability to coordinate with Indian Rivers Behavioral Health, private and public mental health facilities, local referral sources, state funded substance abuse agencies and other agency personnel.
Must be knowledgeable of issues and therapy techniques relating to substance use & dependence as well as issues relating to mental illness.
Understands diagnostic criteria for substance dependence disorder as defined in the most recent edition Diagnostic and Statistical Manual for Mental Disorders and the dimensional criteria for placement in appropriate levels of care as defined in the most recent edition of the ASAM PPC 2r.
In-depth knowledge of medications: medical – purpose for usage, administration details, possible complications, side effects, interactions; psychotropic – purpose for usage, administration details, possible complications, side effects and interactions.
In-depth knowledge of drugs of abuse, routes of use, symptoms of intoxication and withdrawals.
Knowledge of substance abuse/dependence disorders, substance-induced disorders and appropriate levels of treatment.
In depth knowledge of physiological responses to medical illnesses and treatment and psychiatric illnesses and treatment.
Must be able to comprehend and maintain program standards.
Must possess excellent professional verbal and written communication skills.
Must be able to interact with clients and their families in a respectful and sensitive manner.
Must be able to work within the Organization to effectively serve the needs of the consumers.
Must be able to work with other program staff in a cooperative, supportive manner.
Must possess competent computer skills.
Essential Functions/Responsibilities:

Ensure that all assigned duties are implemented according IRBH and DMH policies and procedures.
Ensure all safety, fire prevention, and health measures are followed while on duty.
Complete timely reporting information needed for ASAIS as identified by the immediate supervisor.
Maintain case load as determined by DMH standards and as directed by immediate supervisor while providing continuity of care including frequency of contact and provision of service.
Work in conjunction with paraprofessionals and professional staff.
Establish and maintain therapeutic relationships, observing professional boundaries.
Assist consumers through crisis situations and/or arrange for the provision of such assistance from other professionals/personal care givers and serve as an advocate for consumers.
Follow the DMH/DD and Medicaid standards for provision of assessment, mental health consultation, group and individual counseling, case management, crisis intervention, basic living skills, medication monitoring, and family support services.
Provide crisis stabilization and support services daily for walk-in clients as needed.
Be the lead provider of SA walk-in assessments daily and ensure that psychosocial assessments and treatment plans are completed at first contact with client.
Provide periodic group counseling, individual counseling and case management as directed, at a minimum of once monthly contact with assigned client.
Provides outreach community services (may require home visits) as required by supervisor and program standards.
Ensure that case management assessments are completed within 10 days of first contact with the client.
Each therapist in the Substance Abuse Program has a productivity expectation that is determined by the current staffing patterns, location and demand for services. Each therapist may have a different expectation based on the schedule developed by the supervisor which establishes the optimum amount of billing based on the above criteria.
Ensure that the treatment plan and treatment interventions are based on needs identified by the psychosocial assessment and case management assessment.
Ensure that documentation is accurately completed within 24 hours.
Ensure that client charts are up to date and accurate, including 90 day treatment plan reviews as assigned.
Attend staff and team meetings as assigned.
Ensure safety of consumers, preserving basic human and legal rights.
Demonstrate appropriate and ethical behavior at all times.
Address any consumer concerns to the Supervisor or Program Manager.
Provide all necessary data as required by the center and the state.
Provide consultation and evaluation services to staff and general public as assigned.
Maintain communication and awareness of current Organization events by reading memos, emails, bulletin boards, and communication logs and respond in a timely manner.
Work independently and/or with teams to complete assigned tasks accurately and in a timely manner with minimum supervision.
Support Organizational Code of Conduct, Standards Compliance, HIPAA and Security Programs by ensuring job tasks are performed in a legal and ethical manner, assessing the work area for non-compliance and notifying the supervisor, manager, Executive Director or designee as appropriate, and maintaining training requirements and understanding that training is a required condition of employment.
Maintain the confidential nature of all consumer and Organization related activities by not divulging information outside the facility, discussing information within the facility on a need-to-know basis, annually signing confidentiality statement, and by referring media and general inquiries to the Executive Director.
Adhere to attendance and punctuality policy by allowing adequate time to arrive, clock-in and assume responsibilities at designated time, adhering to meal and break times and making timely requests for annual leave and reporting the need for sick leave in accordance with policy.
Comply with all standards related to safety and health by maintaining current TB Test, CPR/First Aid, CPI, and by reporting infections and on-the-job injuries in accordance with policy.
Identify opportunities for improving the quality of services provided by the department and the organization.
Represent the Organization in an accurate and professional manner.
Provide accurate documentation of billable time and service reports in a timely manner.
Maintain and support open communication with supervisor.
Devote 40 hours per week to the completion of duties as outlined in the job description. More than 40 hours of work per week may be required to meet job responsibilities and deadlines.
All other duties and responsibilities as assigned by the Supervisor or Executive Director.
Minimum Qualifications:

Master's degree in behavioral sciences required and a clinical practicum
Must be able to obtain ADC certification or License to practice in the state of Alabama as defined by ADMH licensure standard within two years of employment.
Must satisfactorily complete case management training.
Must be able to clear a background screen for Tuscaloosa County Jail System.
Current driver's license and good driving record as defined by Indian Rivers' policy.
Must be able to read, write legibly, speak, and comprehend English.
Working Conditions, HIPAA, Other Guidelines

Job Specifications: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions.

HIPAA: Must be knowledgeable of and abide by HIPAA regulations with regard to protected health information as defined by HIPAA and IRBH. Minimally accesses verbal, written, and /or electronic PHI, usually incidentally to an approved use and /or disclosure as pertains to consumer's financial, demographic, and/or clinical data.

Working Conditions: Works in general office environment and the community; may require long hours. Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to, computer, copier, multi-line phone and fax machine. Some risk involved in the event of aggressive/out-of-control consumers. Must possess a valid Alabama driver's license.

Physical Requirements: The Physical Requirements described herein are representative of those which must be met by an employee to successfully perform the primary functions of this job. Reasonable accommodations may be made to enable individuals with disabilities, who are otherwise qualified, to perform essential functions.

Physical presence onsite is essential. Hearing and vision must be normal or corrected to within normal range. Able to perform the duties with or without reasonable accommodation.

Full-Time Benefits:

Blue Cross Blue Shield Medical Insurance
Prescription Drug Coverage
Employees Retirement System of Alabama
Paid Time Off
Mileage Reimbursement
Voluntary dental, vision, and life insurances
Indian Rivers is an Equal Opportunity Employer
This Employer participates in E-Verify



QSAP I/Therapist/Social Worker

SU Services - -Pickens/Bibb/Tuscaloosa Counties

Full-time, 40 hours per week; Monday - Thursday: 8:00am - 5:30pm; Friday 8:00am-12:00pm

-Pickens/Bibb/Tuscaloosa Counties

Competencies:

Must possess a strong commitment to the treatment of clients with substance use issues.
Must be knowledgeable in cultural diversity and must be able to work well w/clients with multiple problems.
Must possess strong communication skills and the ability to coordinate with Indian Rivers Behavioral Health, private and public mental health facilities, local referral sources, state funded substance abuse agencies and other agency personnel.
Must be knowledgeable of issues and therapy techniques relating to substance use & dependence as well as issues relating to mental illness.
Understands diagnostic criteria for substance dependence disorder as defined in the most recent edition Diagnostic and Statistical Manual for Mental Disorders and the dimensional criteria for placement in appropriate levels of care as defined in the most recent edition of the ASAM PPC 2r.
In-depth knowledge of medications: medical – purpose for usage, administration details, possible complications, side effects, interactions; psychotropic – purpose for usage, administration details, possible complications, side effects and interactions.
In-depth knowledge of drugs of abuse, routes of use, symptoms of intoxication and withdrawals.
Knowledge of substance abuse/dependence disorders, substance-induced disorders and appropriate levels of treatment.
In depth knowledge of physiological responses to medical illnesses and treatment and psychiatric illnesses and treatment.
Must be able to comprehend and maintain program standards.
Must possess excellent professional verbal and written communication skills.
Must be able to interact with clients and their families in a respectful and sensitive manner.
Must be able to work within the Organization to effectively serve the needs of the consumers.
Must be able to work with other program staff in a cooperative, supportive manner.
Must possess competent computer skills.
Essential Functions/Responsibilities:

Ensure that all assigned duties are implemented according IRBH and DMH policies and procedures.
Ensure all safety, fire prevention, and health measures are followed while on duty.
Complete timely reporting information needed for ASAIS as identified by the immediate supervisor.
Maintain case load as determined by DMH standards and as directed by immediate supervisor while providing continuity of care including frequency of contact and provision of service.
Work in conjunction with paraprofessionals and professional staff.
Establish and maintain therapeutic relationships, observing professional boundaries.
Assist consumers through crisis situations and/or arrange for the provision of such assistance from other professionals/personal care givers and serve as an advocate for consumers.
Follow the DMH/DD and Medicaid standards for provision of assessment, mental health consultation, group and individual counseling, case management, crisis intervention, basic living skills, medication monitoring, and family support services.
Provide crisis stabilization and support services daily for walk-in clients as needed.
Be the lead provider of SA walk-in assessments daily and ensure that psychosocial assessments and treatment plans are completed at first contact with client.
Provide periodic group counseling, individual counseling and case management as directed, at a minimum of once monthly contact with assigned client.
Provides outreach community services (may require home visits) as required by supervisor and program standards.
Ensure that case management assessments are completed within 10 days of first contact with the client.
Meet or exceed productivity requirements of 110 billable hours per month.
Ensure that the treatment plan and treatment interventions are based on needs identified by the psychosocial assessment and case management assessment.
Ensure that documentation is accurately completed within 24 hours.
Ensure that client charts are up to date and accurate, including 90 day treatment plan reviews as assigned.
Attend staff and team meetings as assigned.
Ensure safety of consumers, preserving basic human and legal rights.
Demonstrate appropriate and ethical behavior at all times.
Address any consumer concerns to the Supervisor or Program Manager.
Provide all necessary data as required by the center and the state.
Provide consultation and evaluation services to staff and general public as assigned.
Maintain communication and awareness of current Organization events by reading memos, emails, bulletin boards, and communication logs and respond in a timely manner.
Work independently and/or with teams to complete assigned tasks accurately and in a timely manner with minimum supervision.
Support Organizational Code of Conduct, Standards Compliance, HIPAA and Security Programs by ensuring job tasks are performed in a legal and ethical manner, assessing the work area for non-compliance and notifying the supervisor, manager, Executive Director or designee as appropriate, and maintaining training requirements and understanding that training is a required condition of employment.
Maintain the confidential nature of all consumer and Organization related activities by not divulging information outside the facility, discussing information within the facility on a need-to-know basis, annually signing confidentiality statement, and by referring media and general inquiries to the Executive Director.
Adhere to attendance and punctuality policy by allowing adequate time to arrive, clock-in and assume responsibilities at designated time, adhering to meal and break times and making timely requests for annual leave and reporting the need for sick leave in accordance with policy.
Comply with all standards related to safety and health by maintaining current TB Test, CPR/First Aid, CPI, and by reporting infections and on-the-job injuries in accordance with policy.
Identify opportunities for improving the quality of services provided by the department and the organization.
Represent the Organization in an accurate and professional manner.
Provide accurate documentation of billable time and service reports in a timely manner.
Maintain and support open communication with supervisor.
Devote 40 hours per week to the completion of duties as outlined in the job description. More than 40 hours of work per week may be required to meet job responsibilities and deadlines.
All other duties and responsibilities as assigned by the Supervisor or Executive Director.
Minimum Qualifications:

Master's degree in behavioral sciences required and a clinical practicum
The ability to gain ADC certification or License to practice in the state of Alabama as defined by ADMH licensure standard within two years of employment.
Must satisfactorily complete case management training.
Current Alabama driver's license and good driving record as defined by Indian Rivers' policy.
Must be able to read, write legibly, speak, and comprehend English.
Working Conditions, HIPAA, Other Guidelines

Job Specifications: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions.

HIPAA: Must be knowledgeable of and abide by HIPAA regulations with regard to protected health information as defined by HIPAA and IRBH. Minimally accesses verbal, written, and /or electronic PHI, usually incidentally to an approved use and /or disclosure as pertains to consumer's financial, demographic, and/or clinical data.

Working Conditions: Works in general office environment and the community; may require long hours. Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to, computer, copier, multi-line phone and fax machine. Some risk involved in the event of aggressive/out-of-control consumers. Must possess a valid Alabama driver's license.

Physical Requirements: The Physical Requirements described herein are representative of those which must be met by an employee to successfully perform the primary functions of this job. Reasonable accommodations may be made to enable individuals with disabilities, who are otherwise qualified, to perform essential functions.

Physical presence onsite is essential. Hearing and vision must be normal or corrected to within normal range. Able to perform the duties with or without reasonable accommodation.

Full-Time Benefits:

Blue Cross Blue Shield Medical Insurance
Prescription Drug Coverage
Employees Retirement System of Alabama
Paid Time Off
Mileage Reimbursement
Voluntary dental, vision, and life insurances

Competencies:

Must be able to work effectively in a group situation.
Must be able to work within the organization to serve the needs of consumers.
Excellent understanding of training methods used in working with the developmentally disabled required.
Must be able to lift up to fifty (50) pounds.
Must be able to negotiate several flights of stairs during a shift.
Must be able to complete training to operate/assist with a Hoya lift and other mechanical devices for safe handling of consumers.
Must possess excellent verbal and written communication skills.
Essential Functions/Responsibilities:

Provide transportation for consumers as needed for appointments, errands, and outings. Use of personal vehicle may be required.
Work assigned shifts, weekends, holidays, and overnight as scheduled.
Document BLS groups and all clinical notes in accordance with agency polices and within 24 hours.
Bathe, feed, dress, and ambulate clients to ensure proper grooming.
Conduct food inventory twice weekly and as assigned by supervisor.
Dispose of expired food.
Conduct supplies inventory.
Sweep, mop, vacuum, dust, wipe down surfaces, general cleaning of facility, and all other janitorial duties assigned.
Conduct client trainings as assigned by supervisor.
Pick-up client prescriptions from pharmacy.
Accompany clients to appointments.
Ensure all receipts and monies are returned to supervisor immediately after outing(s).
Cook and provide meals according to diet and posted menu.
Maintain communication and awareness of current events by reading memos, e-mails, bulletin boards, and communication logs.
Work independently and/or with teams to complete assigned tasks accurately and in a timely manner with minimum supervision.
Support Organizational Code of Conduct, Standards Compliance, HIPAA and Security Programs by ensuring job tasks are performed in a legal and ethical manner, assessing the work area for non-compliance and notifying the supervisor, manager, Executive Director or designee as appropriate, and maintaining training requirements and understanding that training is a required condition of employment.
Maintain the confidential nature of all consumer and Organization related activities by not divulging information outside the facility, discussing information within the facility on a need-to-know basis, acknowledging policy annually by signing confidentiality statement, and by referring media and general inquiries to the Executive Director.
Adhere to attendance and punctuality policy by allowing adequate time to arrive, clock-in and assume responsibilities at designated time, adhering to meal and break times and making timely requests for annual leave and reporting the need for sick leave in accordance with policy. Comply with all standards related to safety and health by maintaining current TB Test, CPR/First Aid, CPI, and by reporting infections and on-the-job injuries in accordance with policy.
Identify opportunities for improving the quality of services provided by the department and the organization.
All other duties and responsibilities as assigned by the supervisor or Executive Director.
Minimum Qualifications:

High school diploma or equivalent.
Experience working with consumers with mental illness and/or developmental disabilities preferred.
One (1) year experience in a mental health setting preferred.
Current Alabama driver's license and good driving record as defined by Indian Rivers' policy.
Must be able to read, write legibly, speak, and comprehend English.
Working Conditions, HIPAA and Other Guidelines:

Job Specifications: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions.

HIPAA: Must be knowledgeable of and abide by HIPAA regulations with regard to protected health information as defined by HIPAA and IRBH. Minimally accesses verbal, written, and /or electronic PHI, usually incidentally to an approved use and /or disclosure as pertains to consumer's financial, demographic, and/or clinical data.

Working Conditions: Works in residential facilities; may require long hours. Must have the use of sensory skills in order to effectively communicate and interact with other employees, consumers and the public through the use of the telephone and personal contact. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to, computer, copier, multi-line phone and fax machine. Must be able to lift fifty (50) pounds and negotiate several sets of stairs in an eight (8) hour shift. Some risk involved in the event of aggressive/out-of-control consumers. Must possess a valid Alabama driver's license.

Physical Requirements: The Physical Requirements described herein are representative of those which must be met by an employee to successfully perform the primary functions of this job. Reasonable accommodations may be made to enable individuals with disabilities, who are otherwise qualified, to perform essential functions.

Physical presence onsite is essential. Hearing and vision must be normal or corrected to within normal range. Able to perform the duties with or without reasonable accommodation.

Full-Time Benefits:

Blue Cross Blue Shield Medical Insurance
Prescription Drug Coverage
Employees Retirement System of Alabama
Paid Time Off
Mileage Reimbursement
Voluntary dental, vision, and life insurances

Competencies:

Knowledge of medications: medical – purpose for usage, administration details, possible complications, side effects, interactions; psychotropic – purpose for usage, administration details, possible complications, side effects and interactions.
Knowledge of physiological responses to medical illnesses and treatment and psychiatric illnesses and treatment.
Knowledge of mental illness diagnoses and substance use disorders and appropriate levels of treatment.
Ability to formulate and implement a holistic treatment plan from information obtained from clients, their family members (when appropriate) and past and present referral resources.
Ability and competency to provide therapeutic services such as individual and group therapy, crisis intervention, etc.
Excellent ability to work with other program staff in a cooperative, supportive manner.
Must be able to successfully meet State training requirements to ensure the delivery of comprehensive, effective, and efficient recovery services to individuals within the agency's target populations
Must possess effective understanding of therapy techniques used with the SMI and SUD populations.
Must possess excellent verbal and written communication skills.
Must be able to organize and prioritize a variety of tasks.
Must possess excellent ability to comprehend and maintain program standards.
Knowledgeable in cultural diversity.
Competent computer skills.
Essential Functions/Job Responsibilities:

Ensure that all assigned duties are implemented according to the Department of Mental Health Standards and IRBH Policies & Procedures and Crisis Center protocols.
With documented direct involvement of client, create a person-centered treatment plan containing observable and measurable goals that are attainable
Provide the appropriate interventions that are defined in client's treatment plan to guide the client through the continuum of care.
If intervention is not within departmental scope of services ensure that client is linked to the appropriate resources.
Complete appropriate reviews of clinical documentation at all times; reviews should assess client's response to treatment, the accuracy of previously defined goals, objectives and interventions, and support the need to continue or discontinue any part of the treatment plan.
Complete documentation within established times per Indian Rivers' policy. Ensure complete and accurate data is maintained in AVATAR, (diagnosis approval, admission flow, open episodes, enrollment, notes, etc.)
Accurately enter necessary clinical data for ASAIS for all clients billed under substance abuse services.
Attend and actively participate in treatment team meetings as assigned.
Ensure safety of clients, preserving basic human and legal rights.
Demonstrate appropriate and ethical behavior at all times.
Demonstrate a positive attitude toward work and the completion of work assignments.
Respond to phone calls/communication in a timely manner.
Provide consultation and education to the general public as needed.
Participate in the clinical and administrative record review procedures.
Represent the Organization in an accurate and professional manner.
Follows IRBH Policy and Procedures.
Maintain communication and awareness of current Organization events by reading memos, emails, bulletin boards, and communication logs.
Work independently and/or with teams to complete assigned tasks accurately and in a timely manner with minimum supervision.
Support Organizational Code of Conduct, Standards Compliance, HIPAA and Security Programs by ensuring job tasks are performed in a legal and ethical manner, assessing the work area for non-compliance and notifying the supervisor, manager, Executive Director or designee as appropriate, and maintaining training requirements and understanding that training is a required condition of employment.
Maintain the confidential nature of all client and Organization related activities by not divulging information outside the facility.
Adhere to attendance and punctuality policy by allowing adequate time to arrive, clock-in and assume responsibilities at designated time, adhering to meal and break times and making timely requests for annual leave and reporting the need for sick leave in accordance with policy.
Comply with all standards related to safety and health by maintaining current TB Test, CPR/First Aid, CPI, and by reporting infections and on-the-job injuries in accordance with policy.
Identify opportunities for improving the quality of services provided by the department and the organization.
All other duties and responsibilities as assigned by the Supervisor or Executive Director.
Minimum Qualifications:

Master's degree in behavioral sciences required.
At least 2 years experience in a community mental health setting preferred.
Must be able to read, write legibly, speak, and comprehend English.
Current Alabama driver's license and good driving record as defined by Indian Rivers' policy.
Working Conditions, HIPAA and Other Guidelines

Job Specifications: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions.

HIPAA: Must be knowledgeable of and abide by HIPAA regulations with regard to protected health information as defined by HIPAA and IRBH. Minimally accesses verbal, written, and /or electronic PHI, usually incidentally to an approved use and /or disclosure as pertains to client's financial, demographic, and/or clinical data.

Working Conditions: Works in general office environment and in outpatient facilities; may require long hours. Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to, computer, copier, multi-line phone and fax machine. Some risk involved in the event of aggressive/out-of-control clients.

Physical Requirements: The Physical Requirements described herein are representative of those which must be met by an employee to successfully perform the primary functions of this job. Reasonable accommodations may be made to enable individuals with disabilities, who are otherwise qualified, to perform essential functions.

Physical presence onsite is essential. Hearing and vision must be normal or corrected to within normal range. Able to perform the duties with or without reasonable accommodation.

Competencies:

Must be able to effectively communicate verbally and in writing.
Must possess knowledge and skills sufficient for establishing effective relationships with clients who have a mental illness and/or a substance use disorder.
Must be knowledgeable about mental illnesses and substance use disorders, the recovery model, and components of psychosocial rehabilitation.
Must work within the Organization to serve the needs of clients.
Must understand treatment methods and services provided by the agency.
Must be able to work effectively in crisis situations.
Essential Functions/Job Responsibilities:

Orient new clients to the Crisis Center and processes at the Crisis Center.
Educate new clients regarding the services available to them as well as the recovery process.
Educate clients on recovery techniques, provide support and encouragement.
Facilitate educational and training groups with clients and the family members of clients as directed by the immediate supervisor.
Utilize and teach problem solving techniques with individuals.
Assist clients in maintaining self-care needs.
Develop and maintain a therapeutic relationship with clients so that they can identify emotional, psychiatric or behavioral changes which may require further intervention or treatment. The CPS will help the client resolve the problem, and/or refer the client to the appropriate clinical staff.
Teach clients how to identify and combat negative self-talk and overcome fears.
Ensure that appropriate information is communicated to Nurses, Clinicians and other staff regarding relevant client matters.
Attend and provide input in staff meetings and interdisciplinary treatment planning.
Document appropriate information in client records promptly and accurately.
Model for clients, good communication skills, recovery-oriented living skills, effective coping techniques, and self-help strategies.
Maintain a working knowledge of current trends and developments in the mental health field by reading articles, journals, and other relevant materials.
Continue to develop and share recovery-oriented material with other CPSs at the continuing education assemblies and via email.
Attend continuing education assemblies when offered by the state.
Serve as a recovery agent by providing and advocating for effective recovery based services.
Ensure that all assigned duties are implemented according to IRBH policies, procedures and DMH Standards.
Ensure all safety, fire prevention, and health measures are followed while on duty.
Maintain communication and awareness of current events by reading memos, e-mails, bulletin boards, and communication logs.
Work independently and/or with teams to complete assigned tasks accurately and in a timely manner with minimum supervision.
Support Organizational Code of Conduct, Standards Compliance, HIPAA and Security Programs by ensuring job tasks are performed in a legal and ethical manner, assessing the work area for non-compliance and notifying the supervisor, manager, Executive Director or designee as appropriate, and maintaining training requirements and understanding that training is a required condition of employment.
Adhere to attendance and punctuality policy by allowing adequate time to arrive, clock-in and assume responsibilities at designated time, adhering to meal and break times and making timely requests for annual leave and reporting the need for sick leave in accordance with policy.
Comply with all standards related to safety and health by maintaining current TB Test, CPR/First Aid, CPI, and by reporting infections and on-the-job injuries in accordance with policy.
Identify opportunities for improving the quality of services provided by the department and the organization.
All other duties and responsibilities as assigned by the Supervisor or Crisis Center Director.
Minimum Qualifications:

Must be a present or past client of behavioral health services.
Must be at least 2 years in recovery.
Willingness to obtain Peer Specialist Certification from Alabama Department of Mental Health required.
High school diploma or equivalent required.
Must be able to read, write legibly, speak, and comprehend English.
Working Conditions, HIPAA and Other Guidelines

Job Specifications: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities as defined by ADA, who are otherwise qualified, to perform the essential functions.

HIPAA: Must be knowledgeable of and abide by HIPAA regulations with regard to protected health information as defined by HIPAA and IRBH. Minimally accesses verbal, written, and /or electronic PHI, usually incidentally to an approved use and /or disclosure as pertains to client's financial, demographic, and/or clinical data.

Working Conditions: Works in wide range of settings, including the main outpatient center, in the client's home, community-based settings, residential programs, or in transport vehicles. Areas may be noisy, irregular and unpredictable and can be stressful at times. Clients can present with active psychiatric symptoms, mixed responses to interventions, and unstable living and relationship situations; may require long hours. Must have the use of sensory skills in order to effectively communicate and interact with other employees, clients and the public through the use of the telephone and personal contact. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to, computer, copier, multi-line phone and fax machine. Must be able to lift fifty (50) pounds and negotiate several sets of stairs in an eight (8) hour shift. Some risk involved in the event of aggressive/out-of-control clients.

Physical Requirements: The Physical Requirements described herein are representative of those which must be met by an employee to successfully perform the primary functions of this job. Reasonable accommodations may be made to enable individuals with disabilities as defined by ADA, who are otherwise qualified, to perform essential functions.

Physical presence onsite is essential. Hearing and vision must be normal or corrected to within normal range. Able to perform the duties with or without reasonable accommodation.

Competencies:

Must possess a strong commitment to the Mobile Crisis Team mission and philosophy.
Must be able to work well with clients with multiple needs including mental health, substance use, and their needs for ongoing services, resources, and supports. This includes linkage and referral to community resources as determined by a SDOH assessment.
Must possess strong communication skills, both written and verbal, and the ability to coordinate with a multidisciplinary team and local resources such as law enforcement, emergency medical services, hospitals, and other community agencies.
Must be knowledgeable of mental health and substance use disorder diagnoses, symptoms, and treatments.
Must receive training in the use of Narcan.
Must be knowledgeable of the various services provided by multiple community agencies and methods for making referrals to those agencies.
Must be able to comprehend and maintain ADMH, Alabama Medicaid, and program standards.
Must possess excellent professional verbal and written communication skills.
Must be able to interact with clients and their families in a respectful and sensitive manner.
Must be able to work within the Organization to effectively serve the needs of the clients.
Must be able to work with other program staff in a cooperative, supportive manner.
Must be knowledgeable in cultural diversity.
Must possess competent computer skills.
Essential Functions/Job Responsibilities:

Ensure that all assigned duties are implemented according to IRBH and ADMH policies and procedures.
Ensure all safety, fire prevention, and health measures are followed while on duty.
Must be able to travel with team members to various locations in the community to provide crisis intervention services, including clients home and various locations throughout the community.
Work collaboratively with team members, staff of the crisis center, and other collaborative partners from both IRBH and other community agencies.
Establish and maintain therapeutic relationships, observing and maintaining professional boundaries.
Assist clients through crisis situations and arrange for the provision of additional assistance from other professionals/personal care givers as indicated by the needs of the client and the situation.
Provide immediate crisis intervention services to clients at their present location.
Provide assessment and referral to necessary and appropriate referral sources.
Provide documentation to the client's chart as indicated within 2 business days of providing services.
Transport clients in a company vehicle when indicated, safe and appropriate, and approved by the supervisor, ensuring that company vehicle is operated in a safe manner and that appropriate staff are notified if there is an accident or if the vehicle is in need of service.
Attend staffing and team meetings as assigned.
Ensure safety of clients, preserving basic human and legal rights.
Complete training and demonstrate competency in crisis intervention techniques, cultural diversity, and trauma-informed care.
Demonstrate appropriate and ethical behavior at all times.
Demonstrate a positive attitude toward work and the completion of work assignments.
Address any client concerns to the Supervisor or Program Manager/Program Director.
Maintain communication and awareness of current Organization events by reading memos, emails, bulletin boards, and communication logs and respond in a timely manner.
Support Organizational Code of Conduct, Standards Compliance, HIPAA and Security Programs by ensuring job tasks are performed in a legal and ethical manner, assessing the work area for non-compliance and notifying the supervisor, manager, Executive Director or designee as appropriate, and maintaining training requirements and understanding that training is a required condition of employment.
Maintain the confidential nature of all client and Organization related activities by not divulging information outside the facility, discussing information within the facility on a need-to-know basis, acknowledging policy at the point of hire by signing a confidentiality statement, and by referring media and general inquiries to the Executive Director.
Adhere to attendance and punctuality policy by allowing adequate time to arrive, clock-in and assume responsibilities at designated time, adhering to meal and break times and making timely requests for annual leave and reporting the need for sick leave in accordance with policy.
Comply with all standards related to safety and health by maintaining current TB Test/Screening, CPR/First Aid, CPI, and by reporting infections and on-the-job injuries in accordance with policy.
Represent the Organization in an accurate and professional manner.
Provide accurate documentation of billable time and service reports in a timely manner.
Maintain and support open communication with your assigned supervisor.
Practice efficient time management skills.
Devote 40 hours per week to the completion of duties as outlined in the job description. More than 40 hours of work per week may be required at times to meet job responsibilities and deadlines.
All other duties and responsibilities as assigned by the Supervisor, Crisis Center Director, or Executive Director.
Minimum Qualifications:

Minimum of Bachelor's degree in behavioral science discipline required.
Current Alabama driver's license and good driving record as defined by Indian Rivers' policy.
Must be able to read, write legibly, speak, and comprehend English.
Working Conditions, HIPAA and Other Guidelines

Job Specifications: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions.

HIPAA: Must be knowledgeable of and abide by HIPAA regulations with regard to protected health information as defined by HIPAA and IRBH. Minimally accesses verbal, written, and /or electronic PHI, usually incidentally to an approved use and /or disclosure as pertains to client's financial, demographic, and/or clinical data.

Working Conditions: Works in general office environment and in outpatient facilities; may require long hours. Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to, computer, copier, multi-line phone and fax machine. Some risk involved in the event of aggressive/out-of-control clients.

Physical Requirements: The Physical Requirements described herein are representative of those which must be met by an employee to successfully perform the primary functions of this job. Reasonable accommodations may be made to enable individuals with disabilities, who are otherwise qualified, to perform essential functions.

Physical presence onsite is essential. Hearing and vision must be normal or corrected to within normal range. Able to perform the duties with or without reasonable accommodation.

ompetencies:

Must be able to work effectively in a group situation.
Must be able to work within the organization to serve the needs of clients.
Excellent understanding of training methods used in working with individuals with a mental illness and/or a substance use disorder required.
Must possess a thorough understanding of the use of electronic health records and Microsoft Office programs.
Must be able to lift up to fifty (50) pounds.
Must possess excellent verbal and written communication skills.
Must be able to relate to clients, their family and friends, and staff in a professional and effective manner.
Essential Functions/Job Responsibilities:

Provide transportation for clients as needed.
Perform client front-desk registration process as assigned by supervisor.
Work assigned shifts, weekends, holidays, and overnight as scheduled.
Perform observation of clients as directed by your supervisor.
Assist in client education of symptoms and illness management as directed by supervisor.
Gain certification in the management of disruptive behaviors and de-escalation techniques.
Assist as needed in providing meals to clients.
Assist as needed in general cleaning at the Crisis Center.
Document all clinical notes in accordance with agency polices and within 24 hours.
Conduct client trainings as assigned by supervisor.
Maintain communication and awareness of current events by reading memos, e-mails, bulletin boards, and communication logs.
Work independently and/or with teams to complete assigned tasks accurately and in a timely manner with minimum supervision.
Support Organizational Code of Conduct, Standards Compliance, HIPAA and Security Programs by ensuring job tasks are performed in a legal and ethical manner, assessing the work area for non-compliance and notifying the supervisor, manager, Executive Director or designee as appropriate, and maintaining training requirements and understanding that training is a required condition of employment.
Maintain the confidential nature of all client and Organization related activities by not divulging information outside the facility, discussing information within the facility on a need-to-know basis, acknowledging policy annually by signing confidentiality statement, and by referring media and general inquiries to the Executive Director.
Adhere to attendance and punctuality policy by allowing adequate time to arrive, clock-in and assume responsibilities at designated time, adhering to meal and break times and making timely requests for annual leave and reporting the need for sick leave in accordance with policy.
Comply with all standards related to safety and health by maintaining current TB Test, CPR/First Aid, CPI, and by reporting infections and on-the-job injuries in accordance with policy.
Identify opportunities for improving the quality of services provided by the department and the organization.
All other duties and responsibilities as assigned by the Operations Manager or Crisis Center Director.
Minimum Qualifications:

High school diploma or equivalent.
Experience working with clients with mental illness and/or developmental disabilities preferred.
One (1) year experience in a mental health setting preferred.
Current Alabama driver's license and good driving record as defined by Indian Rivers' policy.
Must be able to read, write legibly, speak, and comprehend English.
Working Conditions, HIPAA and Other Guidelines

Job Specifications: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions.

HIPAA: Must be knowledgeable of and abide by HIPAA regulations with regard to protected health information as defined by HIPAA and IRBH. Minimally accesses verbal, written, and /or electronic PHI, usually incidentally to an approved use and /or disclosure as pertains to client's financial, demographic, and/or clinical data.

Working Conditions: Works in residential facilities; may require long hours. Must have the use of sensory skills in order to effectively communicate and interact with other employees, clients and the public through the use of the telephone and personal contact. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to, computer, copier, multi-line phone and fax machine. Must be able to lift fifty (50) pounds and negotiate several sets of stairs in an eight (8) hour shift. Some risk involved in the event of aggressive/out-of-control clients. Must possess a valid Alabama driver's license.

Physical Requirements: The Physical Requirements described herein are representative of those which must be met by an employee to successfully perform the primary functions of this job. Reasonable accommodations may be made to enable individuals with disabilities, who are otherwise qualified, to perform essential functions.

Physical presence onsite is essential. Hearing and vision must be normal or corrected to within normal range. Able to perform the duties with or without reasonable accommodation.

Full Time Benefits:

Blue Cross Blue Shield Medical Insurance
Employees Retirement System of Alabama
Prescription Drug Coverage
Mileage Reimbursement
Paid Time Off
Voluntary Dental, Vision, and Life Insurance

Revenue & Grants Accountant


Department: Finance & Accounting

Supervisor: Senior Accountant and Finance Manager

Supervises: N/A

FLSA Salary Classification: Full-time, Exempt

Revision Date: May 2026

Availability: Primary schedule of standard business hours with occasional evening and weekend availability required to support the department and organizational needs.


Position Summary:

The Revenue & Grants Accountant is responsible for managing and reconciling revenue activity from all sources and types, tracking restricted and grant funds, supporting grant compliance and reporting, and assisting with month-end close and audit preparation. This position works closely with Advancement, Hospitality, Guest Experience, Programs, and Finance staff, respectively, to ensure complete and accurate financial reporting in compliance with applicable nonprofit and accounting standards.



Key Responsibilities:

Revenue Accounting

Perform Revenue activity reconciliations, e.g., daily, weekly and monthly, from multiple sources including contributed sources like donations, memberships, grants or appropriations as well as earned streams such as admissions, events, rentals, retail and food and beverage
Record and reconcile deferred revenue and restricted revenue
Prepare and post journal entries related to revenue activity
Reconcile merchant services and point of sale (POS) online payment platforms to Quickbooks online and to bank accounts
Coordinate with Advancement, Education Programs, Guest Experience, and Hospitality staff to ensure gifts and pledges are recorded accurately between donor systems and accounting records
Reconcile fundraising event revenue and expenses
Monitor and communicate status for receivables related to donations (monetary and in-kind), grants, pledges, and other revenue sources to various departments and stakeholders
Grants Management

Track grant budgets, expenditures, and restricted funding balances
Prepare grant billing, reimbursement requests, and financial reports
Monitor grant compliance requirements and spending deadlines
Assist program managers and grant administrator with grant budget tracking and reporting
Maintain documentation for grant reporting and audits
Track release of restrictions and prepare related journal entries
General Accounting

Prepare general ledger account reconciliations
Assist with preparation of audit schedules and supporting documentation
Maintain accurate records and supporting documentation for all assigned accounts
Assist with preparation of reporting and Actuals performance analysis
Ensure compliance with nonprofit accounting standards and internal controls
Assist with payables, monthly and year-end close processes, as needed
Other Duties

Receives and coordinates visitor/property loss incident reports and investigations
Disseminates information to appropriate insurance carriers and manage follow-ups & communication to appropriate Garden staff
Assist with process improvements and financial procedures
Support Finance Department projects and initiatives
Perform other related duties as assigned

Requirements
Minimum Qualifications:

Bachelor’s degree in finance or accounting required with a minimum of 2 years accounting experience in receivables or an equivalent combination thereof. Knowledgeable and proficient in adherence to generally accepted accounting principles. QuickBooks experience or similar accounting software programs. Technology savvy with high comfort level utilizing the Microsoft Office suite of products, particularly Excel.



Success Factors:

Alignment with the organization’s core values: Embrace Curiosity, Collaborate with Compassion, Exemplify Expertise, Look Forward, and Take Time to Celebrate and a genuine appreciation for the mission of the Garden.
Strong analytical and organizational skills with a problem-solving mindset.
Flexibility to operate in a significantly matrixed environment across multiple organizational areas.
Ability to interpret data and turn it into actionable information.
Proactive and self-motivated team player with the ability to lead by example.
Goal-oriented with a track record of achieving results and supporting team success.
Ability to effectively manage multiple priorities simultaneously while maintaining a keen attention to detail.

Preferred Qualifications:

Previous professional work in a non-profit environment working with fund accounting and restricted funds is preferred.


Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Demands: This position is required to frequently communicate with people internal and external to the Garden with frequent periods of sedentary work in the office. Occasionally requires the ability to lift up to 15 lbs., and traverse the Garden over uneven terrain.
Work Environment: Frequently, works in office. Occasionally required to work in an outdoor environment subject to all weather conditions and must traverse varied and uneven terrain.
Equipment: Continuous use of a computer, occasional use of projection or AV equipment for presentations/training.

Job descriptions are guidelines that attempt to characterize essential functions and responsibilities of a job and are subject to change as needs and programs change. At Huntsville Botanical Garden job descriptions are considered neither inclusive nor exclusive. It is expected that up to 20% of your duties may change annually.



Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.



The Huntsville Botanical Garden supports a culture of inclusion that attracts, inspires, and engages people to achieve success. The Garden is committed to hire and develop employees based on job-related qualifications irrespective of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, or veteran status. To increase diversity in professions related to the public garden realm, we encourage applications from underrepresented minorities, persons with disabilities, and veterans.

Bistro Team Lead

Department: Hospitality Services – Fern & Feast Bistro

Supervisor: Manager of Food & Beverage

Supervises: N/A

FLSA Salary Classification: Non-Exempt

Revision Date: July 2026

Availability: Ability to work a flexible schedule including nights, weekends and holiday hours.


Position Summary:

The Bistro Team Lead is the heartbeat of the daily floor operations for the Fern & Feast Bistro located inside the Huntsville Botanical Garden. Dedicated to providing a culinary avenue for connecting people to plants, the Bistro Team Lead will guide shift operations, motivate the team to deliver exceptional hospitality, guarantee consistent and speedy food service, and ensure every guest leaves satisfied. Keeping in mind the Garden’s Core Values, this is a hands-on leadership role combining guest experience, staff supervision, food preparation, and daily administrative duties.


Essential Functions:

Shift Management: Run smooth, efficient shifts by coordinating station assignments, managing daily food preparation, inventory management and weekly ordering to ensure the Bistro stays fully stocked and does not run out of stock on any menu items, receiving, organizing, and putting away deliveries, maintaining clean workstations and service space, and overseeing opening/closing duties that include but are not limited to trash removal, restocking all areas of the Bistro, food trailer, and concession locations, and cleaning all appliances, surface areas, floors, walls, dish areas, tables, and storage areas (including the Carriage House kitchen).
Guest Experience: Proactively engage with guests, ensure high satisfaction, and swiftly resolve any complaints or special requests.
Staff Mentorship: Train, onboard, and mentor new front-of-house (FOH) staff. Lead pre-shift meetings to communicate daily specials, goals, and menu updates.
Operational Excellence: Maintain strict adherence to health, safety, and sanitation standards for food preparation (FIFO procedure) and preserve a high-quality health and food safety record. Enforce company policies & procedures and behaviors that align with the Garden’s core values. Manage internal transfers, register reconciliations, and inventory checks.
Sales & Targets: Drive upselling and guest experience initiatives, promote daily specials, and motivate the team to meet shift sales targets.
Performs other duties as assigned.
Requirements
Minimum Qualifications:

High School Diploma or the equivalent required with 2-3 years of experience in a high volume restaurant or hospitality environment. Ability to obtain Serve Safe Certification within first 90 days of employment.


Success Factors:

Exemplifies the Garden’s Core Values and a passion for providing an engaging experience to Garden visitors.
Demonstrates an earnest appreciation for the mission of the Garden and a genuine dedication to the Garden’s brand identity.
Brings a positive attitude and strong work ethic to all tasks and activities and maintains a professional demeanor under pressure.
Strong problem-solving, conflict resolution, team management, and effective communication skills.
Possesses a coachable, team-oriented mindset with good work habits and a strong desire to develop in-depth knowledge of all food safety and handling and Bistro procedures.
Ability to connect with guests by displaying an enthusiastic, welcoming attitude and representing the Garden in a warm, professional manner. Creating a positive guest experience through the high-level of service provided.
Self-motivated and organized, with good math and calculation skills.
Has the ability to easily move back and forth between different job demands.
Preferred Qualifications:

Prior experience leading or supervising staff is preferred. 21 years of age or older is preferred.


Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Demands: Ability to lift and carry between 10 - 50 lbs occasionally. Required to stand or walk continuously. Must be able to bend, climb, balance, reach, stoop, or kneel within small spaces (storage closet and kitchen areas) frequently.
Work Environment: Work is performed in a combined indoors and outdoors Café (commercial kitchen) environment and occasionally on the Garden’s food trailer or other outdoor concession areas, working at times in all weather conditions during special events.
Equipment: General office equipment, tablets, POS (point of sale register), two-way radio, operation of garden shuttle and all kitchen appliances (for the bistro and the food trailer) including gas grill and ovens, oil fryers, salad, sandwich prep coolers, microwaves, 3 compartment sink for daily dish cleaning, coffee, tea maker, etc.
What We Offer:

Competitive Pay: $15 - $18 per hour (plus tip share)
Benefits: Paid time off, health insurance, 401(k), Garden Membership, discounts, and flexible scheduling. The Huntsville Botanical Garden is recognized as a “Best Place for Working Parents in 2026”.
Work Environment: Work in a naturally delightful setting grounded in the values of exemplifying expertise, embracing curiosity, looking forward, collaborating with compassion and taking time to celebrate.
Job descriptions are guidelines that attempt to characterize essential functions and responsibilities of a job, and are subject to change as needs and programs change. At Huntsville Botanical Garden job descriptions are considered neither inclusive nor exclusive. It is expected that up to 20% of your duties may change annually.



Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.



The Huntsville Botanical Garden supports a culture of inclusion that attracts, inspires, and engages people to achieve success. The Garden is committed to hire and develop employees based on job-related qualifications irrespective of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, or veteran status. To increase diversity in professions related to the public garden realm, we encourage applications from underrepresented minorities, persons with disabilities, and veterans.

Job Title: Garden Tram Tour Guide

Department: Learning and Public Engagement

Supervisor: Exhibit Production Coordinator

Supervises: N/A

FLSA Salary Classification: Non-Exempt

Revision Update: May 8, 2025

Availability: Primarily Wednesday-Sunday during daytime hours with some evening requirements for evening events and rentals. Days may vary during Galaxy of Lights.


Position Summary:

Garden Tram Drivers provide guests a naturally delightful educational visit through the Garden transporting visitors on an 11-15 passenger open-air electric tram. Garden Tram Drivers will provide interpretation of the Garden’s mission, highlighting key garden areas, collections, seasonal elements, programs, and events. They will act as an ambassador of the Garden, greeting visitors, responding to inquiries, and helping provide positive visitor experiences.


Essential Functions:

Greet passengers and ensure passenger safety during tour. Assist passengers in boarding and disembarking from the vehicle if necessary. Demonstrate a high standard of all safety guidelines and standard operating procedures to appropriately operate, maintain, and transport guests. Observance of both institutional and departmental policies and protocols is required.
Learn and master content to provide narrated tours for all seasons and multiple routes for visitors of all ages. Educate and entertain passengers with narration points provided in training for both daytime and nighttime experiences.
Provide excellent customer service to all guests as an ambassador of the Garden with the ability to work independently or in a team.
Maintain the cleanliness of the vehicles and monitor operating conditions.
Provide support for the Garden’s attractions, exhibitions, and events to include ticket barcode scanning, taking digital payment, and line management as needed.
Maintain a professional appearance and demeanor, representing the brand of the Huntsville Botanical Garden.
Obtain training and remain knowledgeable of the Garden’s history, current displays, key feature areas, current events, and seasonal exhibitions to share with the public. Attend training sessions to obtain new and relevant information.
Work outdoors in all varieties of weather conditions and temperatures.
Partner with departments such as Hospitality and Development to provide transport services for groups as necessary and perform other duties as assigned.
Requirements
Minimum Qualifications:

Must be at least 20 years of age with a high school diploma. Must have a valid driver’s license and maintain a safe driving record; subject to motor vehicle record (MVR) checks before and during employment. Tram drivers must be safety-oriented with at least one year of experience in the service and/or tour industry as a public speaker with a talent for engaging an audience of adults and children. Excellent communication skills, professional demeanor, and ability to articulate verbal presentation with a strong command of the English language required.


Must be available to work during the daytime, evening, weekend and occasional holidays as scheduled. Must obtain CPR and First Aid training. Proficiency in Microsoft Office is required.


Success Factors:

A commitment to, and ability to effectively convey, the Garden’s mission of connecting people with plants with genuine passion that also embraces and exemplifies the Garden’s core values.
The ability to adapt, learn new information, and open-mindedness is crucial for the Garden’s evolution over time. Continual interest in learning about the Garden including its history, plant collections, and programs.
Focused on teamwork, a friendly demeanor, excellent communication skills, customer service minded, and adaptability to various audiences and scheduling needs.
Prioritize safety and effectively follow operating procedures.
Ability to discern and adapt to the needs and interests of others and make sound judgments based on the environment.

Preferred Qualifications:

Additional education of two or more years of college is preferred, or two additional years of experience in the service and/or tour industry as a public speaker with a talent for engaging an audience of adults and children. Horticulture and plant identification knowledge is a plus. Bilingual speakers preferred.


Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.


Physical demands:

Frequent driving of tram that requires continuous movement from standing, sitting, walking, while listening, and speaking.
Occasional requirements for lifting, pushing, and pulling items up to 50 pounds.
Continuous exposure to the outdoor environment and to varied weather conditions.
Work Environment:

Primarily outdoor conditions on uneven terrain and can include working in inclement weather, heat, cold, and humidity.
Equipment used includes tram, Bluetooth headset microphone/on-board audio system, accessible lift/ramp, two-way radio, First Aid supplies, golf carts, and computer.
Schedule: Tram operates on both weekday and weekends with some evening requirements. Flexibility is essential.

Job descriptions are guidelines that attempt to characterize major duties and responsibilities of employees and are subject to change as needs and programs change. At Huntsville Botanical Garden they are considered neither inclusive nor exclusive. It is expected that up to 20% of your duties may change annually.



Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.



The Huntsville Botanical Garden supports a culture of inclusion that attracts, inspires, and engages people to achieve success. The Garden is committed to hire and develop employees based on job-related qualifications irrespective of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, or veteran status. To increase diversity in professions related to the public garden realm, we encourage applications from underrepresented minorities, persons with disabilities, and veterans.

Maintenance Mechanic


Department: Facilities & Grounds

Supervisor: Manager of Site Operations

Supervises: N/A

Revision Date: July 2026

FLSA Salary Classification: Non Exempt

Availability: Full time (40hr/week) Monday - Friday with a flexible start time.


General Summary:

Performs the Garden’s daily equipment, tool, and vehicle maintenance and services. This includes but not limited to cars, trucks, gas and electric utility carts, gas and electric outdoor power equipment, diesel and gasoline construction/forestry equipment and facility equipment and systems. Adheres to policies, procedures, and systems that support the overall mission and strategies of the organization through maintaining the grounds, assets, support systems, and physical appearance of the Garden in an exceptional manner.


Essential Duties:

Works independently and with other department staff to perform the maintenance and repair of the Garden’s vehicle, cart, and equipment fleet.
Works closely with the Manager of Site Operations to ensure the maintenance of the Garden’s equipment vehicles and tools, incorporating both a responsive repair and preventive maintenance approach that details an ongoing, actionable plan. Supervises the resources or directly performs regular, documented inspections to identify repairs and improvements required.
Works within and assists with the ongoing use and improvement of work order/asset management program.
Solves problems related to mechanical and electrical troubleshooting as part of vehicle and equipment maintenance.
Small scale fabrication or repair of steel frames, assembly racks, etc. to support ongoing operations.
Works collaboratively with other departments to support both the goals of the department as well as the entire organization.
May occasionally perform tasks related to facility or site maintenance including routine survey of the facilities and perform other duties as assigned.
Requirements
Minimum Qualifications:

High School diploma or GED required and 2 years of experience with general small engine, equipment and vehicle maintenance and troubleshooting that includes demonstrated experience in coordinating logistics and services required to provide full-service support. Practical, hands-on experience repairing and operating a variety commercial equipment and tools, including but not limited to landscaping equipment, tractors, skid loaders, HD trucks, etc.
Must possess a valid driver’s license, which is subject to insurability and an annual Motor Vehicle Record (MVR) report.

Success Factors:

Exemplifies the Gardens Core Values and has a true desire to collaborate with others to better a process, idea, or task. Embrace the Garden’s mission of plant conservation, education, and research.
Strong knowledge of general maintenance disciplines.
Ability to efficiently use a computer including online programs like asset management, work order systems, online sourcing and ordering of parts, and standard Microsoft applications like word and excel.
Strong interpersonal communication skills. Maintains high standards and effective communications of the performance expectation for departmental staff.
Ability to work under pressure and to meet multiple deadlines. A self-starter who excels at problem solving and the ability to identify issues and consider multiple solutions. Enthusiastic learner who demonstrates a strong attention to esthetics detail.
Decision making skills, time management skills and the ability to prioritize.

Preferred Qualifications:

Experience with welding (certification not required) soldering, oxy/acetylene and general metal fabrication preferred.
Experience with electric cart/equipment maintenance, diesel engine maintenance, hydraulic system maintenance or general industrial/ commercial maintenance is preferred.
Professional certifications in equipment or vehicle maintenance or other related trades preferred.
Experience in a complex environment of multi-building campus serving a public 7-day a week operation preferred.


Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Demands: Requires frequent physical activity: lifting and carrying up to 50 lbs., team lifts of items over 50 lbs is occasionally required, frequently traverses varied terrain, and travels across Garden in vehicles. Must wear Personal Protective Equipment.
Work Environment: Office environment and Garden grounds. Work is performed indoors and outdoors, in all weather conditions.
Equipment: General office equipment, two-way radio, multiple types of vehicles, basic hand power tools.

Job descriptions are guidelines that attempt to characterize essential functions and responsibilities of a job and are subject to change as needs and programs change. At Huntsville Botanical Garden job descriptions are considered neither inclusive nor exclusive. It is expected that up to 20% of your duties may change annually.



Employees must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.



The Huntsville Botanical Garden supports a culture of inclusion that attracts, inspires, and engages people to achieve success. The Garden is committed to hiring and developing employees based on job-related qualifications irrespective of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, or veteran status. To increase diversity in professions related to the public garden realm, we encourage applications from underrepresented minorities, persons with disabilities, and veterans.

Gardener

Department: Plant Science & Conservation

Supervisor: Area Supervisors

Supervises: N/A

FLSA Salary Classification: Non-Exempt

Revision Date: November 2023

Availability: Ability to work a flexible schedule. Work will require regular weekend rotations and occasional holiday hours depending on the garden’s needs.


Position Summary:

Performs landscape maintenance throughout the Garden including fertilizing and mowing lawns, edging, installing plants and seasonal flower designs, pruning trees and shrubs, mulching, watering, and weeding garden beds. Executes maintenance to ensure the Garden is in excellent horticultural and aesthetic condition.


Essential Functions:

Communicate with supervisors and co-workers to understand and achieve individual garden and garden collection objectives.
Perform all functions involved in the care of the Garden, including planting, dividing, and transplanting trees, shrubs, perennials, and annuals. Weeding, mulching, watering, cultivating, and fertilizing. Under the direction of the area supervisor or horticulturists, pruning plants and trees for beneficial plant growth and health. Weed eating, edging, removing unwanted sod, brush cutting, and turf care. Removing litter, twigs, leaves, and other debris. Maintaining plant labels and reporting damaged or missing plant labels, utilizing mapping tools, i.e., Survey 123.
Demonstrate the ability to safely operate and maintain all equipment according to the operator’s manuals. Responsible for proper operation and maintenance of tools and equipment.
Monitor and control invasive species and threatening insects, diseases, and nuisance pests. Mix, apply, store, and safely handle herbicides, pesticides, and fungicides
Monitor and maintain Garden water features. Responsible for reporting necessary garden features, equipment, and hardscape repairs to appropriate supervisors. Monitor irrigation equipment and notify supervisors of concerns.
Prepare and maintain the Garden for special events, exhibitions, and other large-scale projects and performs other duties as assigned.


Requirements
Minimum Qualifications:

High School Diploma, GED, or equivalent and 1+ year practical experience in horticulture, landscaping, or related field or an equivalent combination of training, skills, and experience. Must be able to understand and follow all safety requirements, guides, and procedures, and possess a strong interest in plants and their proper culture and care. Basic proficiency with Microsoft Office applications such as Outlook, Excel and Word.


Success Factors:

Efficient and effective in the execution of tasks. Ability to organize work, maintain schedules, and problem-solve. Decision-making skills and the ability to prioritize.
Ability and willingness to adapt to a wide variety of duties and responsibilities in all weather conditions.
Guest service-focused with the ability to relate kindly and respectfully with persons internal and external to the Garden. Must demonstrate the Garden’s Core Values in all relationships at work and behave ethically in all business matters.
Aptitude and experience with safely operating large equipment, such as trucks, tractors, and riding mowers required.
Skilled in using hand tools and operating small power equipment required. Excellent communication skills (verbal and written) are required. Proficient with Microsoft Office.

Preferred Qualifications:

2+ years practical experience in horticulture, landscaping, or related field or an equivalent combination of training, skills, and experience. Demonstrated experience operating equipment used for landscape maintenance such as mowers, weed eaters, tractors, etc.


Physical Requirements:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Demands: Requires significant physical activity such as occasional lifting (50 to 100-lb) with team member assistance several times each day, frequent solo lifting (up to 50 lb), bending, climbing (up to 15 ft), walking over uneven and sloping terrain. Sense of vision and hearing in the normal range with or without correction. Sense of touch and the ability to wear Personal Protective Equipment are required.
Work Environment: Work is performed primarily outdoors in all weather conditions. Exposure to loud, prolonged noises and/or vibrations.

Job descriptions are guidelines that attempt to characterize major duties and responsibilities of employees, and are subject to change as needs and programs change. At Huntsville Botanical Garden they are considered neither inclusive nor exclusive. It is expected that up to 20% of your duties may change annually.


Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.


The Huntsville Botanical Garden supports a culture of inclusion that attracts, inspires, and engages people to achieve success. The Garden is committed to hire and develop employees based on job-related qualifications irrespective of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, or veteran status. To increase diversity in professions related to the public garden realm, we encourage applications from underrepresented minorities, persons with disabilities, and veterans.

Description
Job Title: Facility Maintenance Technician

Department: Facilities & Grounds

Supervisor: Building Maintenance Manager

Supervises: N/A

FLSA Salary Classification: Non Exempt

Last Update: July 2026

Availability: Full time (40hr/week) schedule varies during regular Garden hours to assist with opening and closing duties. Some weekend and evening availability is required.

Position Summary:

Performs the Garden’s daily facility maintenance and services including building maintenance (may include painting, drywall repair, trim carpentry, lighting, pressure washing, electrical, plumbing repair, etc.), janitorial services, safety/security systems, facility setup/support, and program support services in order to provide a safe, healthy, and effective environment that reflects the standards of operation of the organization. Adheres to policies, procedures and systems that support the overall mission and strategies of the organization through maintaining the grounds, assets, support systems, and physical appearance of the Garden in an exceptional manner.


Essential Functions:

Works independently and with other department staff to perform the maintenance of the Garden’s buildings, structures, equipment, incorporating both a responsive repair and preventive maintenance.
Collaborates with other team members to complete projects, support initiatives and provide operational support to a wide variety of programs and events.
Performs regular, documented inspections to identify repairs and improvements required.
Participates in and supports the usage of automated systems needed for records management related to work orders, furniture, equipment, specifications and supplies management.
Assists and escorts 3rd party service providers while performing duties in our facilities
Provides day to day support related to the full range of indoor and outdoor Garden activities, venues, AV and technology systems, furniture and equipment and janitorial services.
Assists in providing a safe and accessible workplace that is maintained in compliance with OSHA, ADA and all other regulatory requirements.
Works collaboratively with members of the facilities and grounds department as well other departments to support both the goals of the department as well as the entire organization.
May occasionally perform duties of Grounds Maintenance Assistant opening and closing the Garden facilities.
Performs other duties as assigned.


Requirements
Minimum Qualifications:

High School diploma or GED required and at least 1 year of experience with interior/exterior painting, drywall repair, or general commercial/residential maintenance required. Strong knowledge of general maintenance disciplines with demonstrated experience in coordinating logistics and services required to provide full-service support. Practical, hands-on experience with a variety of the support services and tools under the scope of the position’s responsibilities including safely operating job-related equipment and tools, including their care and maintenance. Must possess a valid driver’s license, which is subject to insurability and an annual Motor Vehicle Record (MVR) report.


Success Factors:

A commitment to, and ability to effectively convey, the Garden’s mission of connecting people with plants with a genuine passion that also embraces and exemplifies the Garden’s core values.
Strong written and verbal communication skills.
Ability to work under pressure and to meet multiple deadlines with frequent interruptions.
A self-starter who excels at problem solving and the ability to identify issues, and consider multiple solutions. Maintains high standards.
Enthusiastic learner who demonstrates a strong attention to esthetics detail, ability to create schedules and problem solve.
Decision making skills, time management skills and the ability to prioritize.
Physical ability to routinely survey the facilities.


Preferred Qualifications:

Experience with trim carpentry, general construction methods, electrical troubleshooting/wiring methods, plumbing or HVAC maintenance/repair is a plus.
Experience in a complex environment of multi-building campus serving a public 7-day a week operation preferred.
Professional certification(s) in Electrical, Plumbing, Wiring Methods or other related trades are a plus.


Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Demands: Physical Demands: Requires a continuous level of physical activity: frequent lifting and carrying (up to 50 lbs, team lifting of heavier items.), continuous movement traversing over varied terrain, and traveling by vehicles. Occasional local travel required. Sense of vision in the normal range with or without correction. Sense of touch and the ability to wear Personal Protective Equipment required.
Work Environment: Office environment and Garden grounds. Work is performed indoors and outdoors, in all weather conditions.
Equipment: General office equipment, two-way radio, multiple types of vehicles, basic hand power tools.
Job descriptions are guidelines that attempt to characterize essential functions and responsibilities of a job and are subject to change as needs and programs change. At Huntsville Botanical Garden job descriptions are considered neither inclusive nor exclusive. It is expected that up to 20% of your duties may change annually.


Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.


The Huntsville Botanical Garden supports a culture of inclusion that attracts, inspires, and engages people to achieve success. The Garden is committed to hire and develop employees based on job-related qualifications irrespective of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, or veteran status. To increase diversity in professions related to the public garden realm, we encourage applications from underrepresented minorities, persons with disabilities, and veterans.

Applicants from the 8.6 Hiring Event.

General Summary

The part time teller is responsible for providing exceptional customer service to consumer and commercial customers by conducting cash, deposit, and withdrawal transactions efficiently and accurately while in compliance with established policies and procedures. Under the direct supervision of the Head Teller, the part time teller also assists new and existing customers with financial needs and offers products and services to fulfill those needs.



Essential Functions

This position requires flexible hours.



Relationship Development

Identifies and meets customer needs through sales and service with focus on deepening customer relationships
Actively listens for opportunities to cross-sell additional products and services
Answers customer inquiries and refers customers to the appropriate bank representative for specialized products and services
Answers phone courteously within three rings or less
Demonstrates Raving Fans behaviors and use of the Winning Play while creating exceptional customer experiences
Resolves customer complaints regarding sales and service


Branch Operations

Maintain an adequate cash drawer at all times; this includes buying and selling currency to and from the vault, as necessary
Conducts cash, deposit, loan, deposit and withdrawal transactions accurately
Balances cash drawer in accordance with Bank procedures and regulations
Perform as a team member in allocating and coordinating the work flow
Contribute to the fulfillment of the department and bank objectives and goals
Processes night deposits
Completes Teller Hours Worksheet accurately and in a timely manner
Prepares compliance forms, such as, Monetary Instrument Log (MIL), Currency Transaction Report (CTR), etc. accurately and in a timely manner
Operates bank equipment, such as, teller machine, currency counter, cash advance machine, typewriter, etc.
Issues Official Checks and Money Orders
Trains with Head Teller to perform Head Teller duties
Attends branch meetings
Processes credit card cash advances
Performs other duties as assigned


Compliance

Adhere to all regulatory requirements and bank policies and procedures
Resolves any discrepancies involving Currency Transaction Reports (CTR), Monetary Instrument Log (MIL) in a timely manner
Notifies Head Teller of any outage before close of day
Adheres to the Cash Control Procedures
Ensures teller area is secure and all security requirements are followed
Completes required online training assignments in a timely manner


Working Conditions

Generally good with little exposure to noise, extreme temperatures, dust, or other adverse factors.
Considerable effort and eyestrain from continuously verifying accuracy of all work leaving the department.
May be required to stand for long periods of time while providing teller service.


Minimum Level of Preparation and Training

High School diploma or equivalent
One year previous experience with direct customer service interaction required
Previous experience handling cash transactions preferred


Required Abilities, Knowledge, and Skills

Ability to further develop consumer and commercial relationships and cross-sell additional products and services to match customer’s needs and wants
Ability to develop knowledge of the bank’s products, services, and processes
Ability to accomplish multiple objectives in a fast paced environment
Ability to develop a thorough understanding of bank specific software and other basic office equipment
Excellent communication, team-work, and customer service skills
Strong organizational, time management, and presentation skills
Working knowledge of Microsoft Office Applications, such as, Work, Excel, and Outlook




Employees are required to perform other duties as assigned by management that may not be listed. Management reserves the right to change this job description as needed.

General Summary

The part time teller is responsible for providing exceptional customer service to consumer and commercial customers by conducting cash, deposit, and withdrawal transactions efficiently and accurately while in compliance with established policies and procedures. Under the direct supervision of the Head Teller, the part time teller also assists new and existing customers with financial needs and offers products and services to fulfill those needs.



Essential Functions

This position requires flexible hours.



Relationship Development

Identifies and meets customer needs through sales and service with focus on deepening customer relationships
Actively listens for opportunities to cross-sell additional products and services
Answers customer inquiries and refers customers to the appropriate bank representative for specialized products and services
Answers phone courteously within three rings or less
Demonstrates Raving Fans behaviors and use of the Winning Play while creating exceptional customer experiences
Resolves customer complaints regarding sales and service


Branch Operations

Maintain an adequate cash drawer at all times; this includes buying and selling currency to and from the vault, as necessary
Conducts cash, deposit, loan, deposit and withdrawal transactions accurately
Balances cash drawer in accordance with Bank procedures and regulations
Perform as a team member in allocating and coordinating the work flow
Contribute to the fulfillment of the department and bank objectives and goals
Processes night deposits
Completes Teller Hours Worksheet accurately and in a timely manner
Prepares compliance forms, such as, Monetary Instrument Log (MIL), Currency Transaction Report (CTR), etc. accurately and in a timely manner
Operates bank equipment, such as, teller machine, currency counter, cash advance machine, typewriter, etc.
Issues Official Checks and Money Orders
Trains with Head Teller to perform Head Teller duties
Attends branch meetings
Processes credit card cash advances
Performs other duties as assigned


Compliance

Adhere to all regulatory requirements and bank policies and procedures
Resolves any discrepancies involving Currency Transaction Reports (CTR), Monetary Instrument Log (MIL) in a timely manner
Notifies Head Teller of any outage before close of day
Adheres to the Cash Control Procedures
Ensures teller area is secure and all security requirements are followed
Completes required online training assignments in a timely manner


Working Conditions

Generally good with little exposure to noise, extreme temperatures, dust, or other adverse factors.
Considerable effort and eyestrain from continuously verifying accuracy of all work leaving the department.
May be required to stand for long periods of time while providing teller service.


Minimum Level of Preparation and Training

High School diploma or equivalent
One year previous experience with direct customer service interaction required
Previous experience handling cash transactions preferred


Required Abilities, Knowledge, and Skills

Ability to further develop consumer and commercial relationships and cross-sell additional products and services to match customer’s needs and wants
Ability to develop knowledge of the bank’s products, services, and processes
Ability to accomplish multiple objectives in a fast paced environment
Ability to develop a thorough understanding of bank specific software and other basic office equipment
Excellent communication, team-work, and customer service skills
Strong organizational, time management, and presentation skills
Working knowledge of Microsoft Office Applications, such as, Work, Excel, and Outlook




Employees are required to perform other duties as assigned by management that may not be listed. Management reserves the right to change this job description as needed.

General Summary

The part time teller is responsible for providing exceptional customer service to consumer and commercial customers by conducting cash, deposit, and withdrawal transactions efficiently and accurately while in compliance with established policies and procedures. Under the direct supervision of the Head Teller, the part time teller also assists new and existing customers with financial needs and offers products and services to fulfill those needs.



Essential Functions

This position requires flexible hours.



Relationship Development

Identifies and meets customer needs through sales and service with focus on deepening customer relationships
Actively listens for opportunities to cross-sell additional products and services
Answers customer inquiries and refers customers to the appropriate bank representative for specialized products and services
Answers phone courteously within three rings or less
Demonstrates Raving Fans behaviors and use of the Winning Play while creating exceptional customer experiences
Resolves customer complaints regarding sales and service


Branch Operations

Maintain an adequate cash drawer at all times; this includes buying and selling currency to and from the vault, as necessary
Conducts cash, deposit, loan, deposit and withdrawal transactions accurately
Balances cash drawer in accordance with Bank procedures and regulations
Perform as a team member in allocating and coordinating the work flow
Contribute to the fulfillment of the department and bank objectives and goals
Processes night deposits
Completes Teller Hours Worksheet accurately and in a timely manner
Prepares compliance forms, such as, Monetary Instrument Log (MIL), Currency Transaction Report (CTR), etc. accurately and in a timely manner
Operates bank equipment, such as, teller machine, currency counter, cash advance machine, typewriter, etc.
Issues Official Checks and Money Orders
Trains with Head Teller to perform Head Teller duties
Attends branch meetings
Processes credit card cash advances
Performs other duties as assigned


Compliance

Adhere to all regulatory requirements and bank policies and procedures
Resolves any discrepancies involving Currency Transaction Reports (CTR), Monetary Instrument Log (MIL) in a timely manner
Notifies Head Teller of any outage before close of day
Adheres to the Cash Control Procedures
Ensures teller area is secure and all security requirements are followed
Completes required online training assignments in a timely manner


Working Conditions

Generally good with little exposure to noise, extreme temperatures, dust, or other adverse factors.
Considerable effort and eyestrain from continuously verifying accuracy of all work leaving the department.
May be required to stand for long periods of time while providing teller service.


Minimum Level of Preparation and Training

High School diploma or equivalent
One year previous experience with direct customer service interaction required
Previous experience handling cash transactions preferred


Required Abilities, Knowledge, and Skills

Ability to further develop consumer and commercial relationships and cross-sell additional products and services to match customer’s needs and wants
Ability to develop knowledge of the bank’s products, services, and processes
Ability to accomplish multiple objectives in a fast paced environment
Ability to develop a thorough understanding of bank specific software and other basic office equipment
Excellent communication, team-work, and customer service skills
Strong organizational, time management, and presentation skills
Working knowledge of Microsoft Office Applications, such as, Work, Excel, and Outlook




Employees are required to perform other duties as assigned by management that may not be listed. Management reserves the right to change this job description as needed.

General Summary

The full time teller is responsible for providing exceptional customer service to consumer and commercial customers by conducting cash, deposit, and withdrawal transactions efficiently and accurately while in compliance with established policies and procedures. Under the direct supervision of the Head Teller, the full time teller also assists new and existing customers with financial needs and offers products and services to fulfill those needs.



Essential Functions

This position requires flexible hours.



Relationship Development

Identifies and meets customer needs through sales and service with focus on deepening customer relationships
Actively listens for opportunities to cross-sell additional products and services
Answers customer inquiries and refers customers to the appropriate bank representative for specialized products and services
Answers phone courteously within three rings or less
Demonstrates Raving Fans behaviors and use of the Winning Play while creating exceptional customer experiences
Resolves customer complaints regarding sales and service


Branch Operations

Maintain an adequate cash drawer at all times; this includes buying and selling currency to and from the vault, as necessary
Conducts cash, deposit, loan, deposit and withdrawal transactions accurately
Balances cash drawer in accordance with Bank procedures and regulations
Perform as a team member in allocating and coordinating the work flow
Contribute to the fulfillment of the department and bank objectives and goals
Processes night deposits
Completes Teller Hours Worksheet accurately and in a timely manner
Prepares compliance forms, such as, Monetary Instrument Log (MIL), Currency Transaction Report (CTR), etc. accurately and in a timely manner
Operates bank equipment, such as, teller machine, currency counter, cash advance machine, typewriter, etc.
Issues Official Checks and Money Orders
Trains with Head Teller to perform Head Teller duties
Attends branch meetings
Processes credit card cash advances
Performs other duties as assigned


Compliance

Adhere to all regulatory requirements and bank policies and procedures
Resolves any discrepancies involving Currency Transaction Reports (CTR), Monetary Instrument Log (MIL) in a timely manner
Notifies Head Teller of any outage before close of day
Adheres to the Cash Control Procedures
Ensures teller area is secure and all security requirements are followed
Completes required online training assignments in a timely manner


Working Conditions

Generally good with little exposure to noise, extreme temperatures, dust, or other adverse factors.
Considerable effort and eyestrain from continuously verifying accuracy of all work leaving the department.
May be required to stand for long periods of time while providing teller service.


Minimum Level of Preparation and Training

High School diploma or equivalent
One year previous experience with direct customer service interaction required
Previous experience handling cash transactions preferred


Required Abilities, Knowledge, and Skills

Ability to further develop consumer and commercial relationships and cross-sell additional products and services to match customer’s needs and wants
Ability to develop knowledge of the bank’s products, services, and processes
Ability to accomplish multiple objectives in a fast paced environment
Ability to develop a thorough understanding of bank specific software and other basic office equipment
Excellent communication, team-work, and customer service skills
Strong organizational, time management, and presentation skills
Working knowledge of Microsoft Office Applications, such as, Work, Excel, and Outlook




Employees are required to perform other duties as assigned by management that may not be listed. Management reserves the right to change this job description as needed.

Applicants from the 8.6 Hiring Event.

Customer Service Representative

Joe Wheeler EMC
Trinity, AL

Joe Wheeler EMC, located in North Alabama, is seeking qualified applicants for the position of Customer Service Representative.

Candidates must be customer-oriented, professional and possess at least two years’ experience in an office environment with substantial customer contact and/or a bachelor’s degree in a business-related field. Candidates must possess excellent customer service skills with the ability to respond courteously to all customers and maintain high customer satisfaction. Candidates must possess excellent oral and written communication skills as well as problem solving skills. High School Graduate and Accredited College Coursework in Business Math, Principles of Accounting and Business Communications is required. Working knowledge of Microsoft Word, Windows and Excel is required.

Pre-employment testing is required, as well as pre-employment screening. Resumes will be accepted in addition to the application.

If interested, please apply online at www.jwemc.coop

Deadline for applying is August 17, 2026.


Joe Wheeler EMC is an Equal Opportunity Employer

Pay: $15.00 - $20.00 per hour

Job description:

We are a manufacturing company in Muscle Shoals, AL that specializes in High Performance Torque Converters for the racing industry.

We are looking for reliable and dependable employees who have the willingness to learn valuable trade skills and work hard to make a great product.

We train from the ground up and pay starts at $13 per hour, with raises based on your performance and an excellent benefit package!

We have a great, easy to learn system that makes us stand out from our competition. We cross-train in different areas and communication is a key. The position is for people who can function at a fast pace. We must meet daily production numbers and doing so allows us to pay each employee based on his/her performance.

Hard work, reliability, and attendance will lead to very competitive wages.

Responsibilities:
- Adaptability - You will be cross-trained on different areas within the company.
- Meet daily production requirements.
- Willing to learn and grow. Self-Motivated.
- Work in a team environment.
- Punctuality and Dependability is a must.
- Ability to lift heavy parts ranging from 25 to 50 lbs.
- Ability to communicate clearly with Team Members and Supervisors.

Why you should apply?

Great Benefits which include the following:
- BCBS Health/Dental/Vision Insurance (after 90 Days)

- Holiday Pay (after 90 Days)

- Vacation Pay (after 1 Year)

- Retirement Plan with Company Match and profit sharing (after 90 Days)

- Growth and Advancement opportunities.

- Overtime Available

Willingness to sign an NDA
You will be able to learn to use lathe machines, hand tools, powered tools, and welders to make, build, and finalize a high-performance torque converter.

ACC Performance Products Plus Inc, is an equal opportunity, at will employer.

Must be 19 to apply
Job Type: Full-time only

Salary: Starts at $15.00 /hour

Job Type: Full-time

Salary: From $15.00 per hour

Benefits:

Retirement Plan with matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:

8 hour shift
Day shift
Monday to Friday
Night shift
Overtime
Supplemental Pay:

Bonus pay
Work Location: One location

Close Preview

Job Type: Full-time

Benefits:


401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Plastic Recyclers Southeast, Inc. (PRSEI) | Decatur, Alabama | Full Time, Onsite

We buy, sell, and recycle plastic materials, regrind, repro, and wide spec resins, working with manufacturers and processors across the country. We're a growing company built on relationships and speed, and we're looking for the right person to help us keep scaling without losing what makes us good at this.

This role is the backbone of our sales operation. You'll be the person who keeps deals organized, orders accurate, and our systems actually useful, so our sales team can move fast without dropping anything. If you like being the one who makes a fast moving team run smoother, we want to talk to you.

What you'll do: Work directly with our Sales Manager and outside sales team as their right hand on the administrative side of every deal. Create and manage sales quotes, sales orders, and purchase orders, keeping everything accurate and moving. Own our CRM system day to day, so the team always has a clear, current picture of where things stand. Help spot opportunities to grow business with current customers, and bring back relationships that have gone quiet. Jump in on customer service questions and help push deals across the finish line when it counts. Pull together sales reports and performance tracking so leadership has a clear read on the business.

What you bring: Experience in an administrative, customer service, order entry, or sales support role, B2B experience is a plus. Comfort working inside a CRM or order system every day, keeping records accurate even when things move fast. Solid skills in Excel, Outlook, and Teams. Clear communication and the ability to juggle several moving pieces without losing track of the details. A high school diploma or equivalent, an associate's degree is a plus but not required if you've got the right experience.

Nice to have: Experience in plastics, recycling, or industrial distribution. Hands on experience with Pipedrive or a similar CRM platform.

How to apply: Send your resume to [email protected] with "Sales Administrator Application" in the subject line. Tell us a little about why this role caught your eye, we'd genuinely like to know.

Applicants from the 7.8 Lockheed Martin Hiring Event.

Summary
Routes and ties wires to form wire harness (cable) used in electrical and electronic equipment or systems by performing
the following duties.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Reads instructions such as work orders, diagrams, and wire lists to determine materials needed and sequence of
assembly.
Selects wires of specified color, marking, or length, and uses hand tools or termination machines to apply terminals to
wires, then inserts terminals into connectors at various locations according to work instructions.
Wraps and ties wires together at designated points to form harness.
Attaches ends of wires to components, plugs, or terminal strip.
Removes retainers from stripped wires; dips stripped wires in flux and solder.
Marks identifying data on completed harness.

Job Description Summary:

Designs, coordinates, conducts and evaluates a variety of training programs for assigned departments; participates in the development and modification of Credit Union operational procedures and their communication as related to Collections, Member Solutions and 3rd Party Vendors. Evaluates, documents, and reports the quality of staff member interactions through call and transaction monitoring.

Essential Duties and Responsibilities:

Develops, implements and conducts training programs cross functionally with departments and leadership teams to improve member satisfaction and ensure all new rules and regulations are communicated and properly implemented in a timely manner. Ensures all programs are expandable and scalable.
Plans and conducts new hire, refresher, and ongoing training programs including but not limited to, soft skills, account services and maintenance, policies, procedures and product information for Collections, Member Solutions staff and 3rd Party collectors.
Serves as a primary resource for other employees including remote, hybrid and in-office staff by mentoring, providing ongoing training and guidance and ensuring all changes in policies and procedures are communicated and understood.
Manages, monitors, and reports on quality of training program and performance of trainees as they progress through the process.
Conducts quality-related reviews of staff performance, evaluating against internal quality standards to ensure proper employee engagement with members and co-workers, interaction handling and technical support skills. Including, but not limited to; call monitoring, review of data entry and transactions processed, and analysis of other performance metrics that influence success. Aids and assists in the review of 3rd party agent quality reviews.
Administers and develops evaluation tools to serve as feedback to determine training success and improvement outcomes. Reports on department key performance indicators and provides coaching when objectives are not met.
Provides specific feedback and corrective action to address quality issues and ensure compliance with quality standards to leadership teams. Maintains observation forms and center monitoring database.
Designs and maintains internal service content system including departmental guides, manuals, and help guides to provide most current product/policy references to staff.
Participates in system testing and evaluation for applicable system updates and other software packages that are used by the various areas that require training.

Company Wide Expectations:

Maintains a professional image and demeanor at all times, consistently demonstrating Credit Union RISE Values and adhering to the Code of Ethics.
Delivers friendly, caring service to internal and external members.
Complies with all applicable State, Federal and NCUA rules and regulations and all Credit Union policies and procedures.
Follow all physical and online security procedures and maintain strict confidentiality of all member information.
Completes all required regulatory and compliance training and maintains required knowledge of Credit Union products and services.
Works scheduled hours and maintains punctuality.
Performs other related duties as assigned or requested.

EDUCATION/EXPERIENCE:

High School Diploma or GED - Required
Training Specific Certification - Required
2 Years -- Progressively responsible experience in a credit union or call center -- Required
2 Years -- Experience developing and delivering/facilitating training in adult settings -- Required
Experience in collections -- Required


Skills/Abilities:

Effectively apply internal/external customer service practices and processes to meet quality service standards and achieve member satisfaction.
Learn and apply information, on a wide range of Credit Union products, services and regulatory compliance requirements, in order to assess member situations and develop solutions.
Communicate in a professional manner and deliver information clearly and effectively. Actively listen to questions, opinions and ideas of others. Use tact and diplomacy in sensitive and confidential situations.
Provide guidance in the resolution of problems utilizing knowledge and experience within areas of responsibility.
Lead and model RISE values and the Code of Ethics through daily interactions and conduct.
Promote and foster excellent member service and teamwork.
Identify learning styles and adapt training and coaching to meet the needs of individual trainees.
Strong interpersonal and communication skills, both oral and written and an ability to interact with all levels of the organization.
Technical writing skill and use correct English including spelling, grammar and punctuation.
Operate computers and use business software and other standard office equipment.
Understand and follow written and oral instructions.
Set priorities and manage one’s own time effectively.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements:

Intermittent standing, sitting, walking, bending and climbing.
Using hands repetitively to handle, feel or operate computers and other standard office equipment.
Reaching with hands and arms.
Intermittent lifting and carrying up to 25 pounds.

WORK ENVIRONMENT:

An employee in this job will experience the following main work environments, others not listed may also be encountered on occasion;

Work Environment

Works in a high call volume, fast paced call center environment.


Redstone Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or status as an individual with disability. All qualified applicants will not be discriminated against on the basis of disability.

We are proud to be a Drug-Free and Tobacco Free Workplace.

Job Description Summary:

Performs a variety of collections activities and utilizes all available resources to reduce delinquent accounts, avoid charge-offs and foreclosures. Interacts with members to gain knowledge and understanding of their financial situation. Creates payment plans to protect the assets of the Credit Union.

Essential Duties and Responsibilities:

Performs collections on delinquent accounts through phone calls, correspondence and follow-up; uses reason and research to find solutions and make payment arrangements; makes recommendations for account charge-offs, repossessions and foreclosures.
Documents and processes departmental work, including but not limited to; verifying for accuracy and completeness, performing research, scanning and filing documents and other materials, retrieving and releasing documents and records.
Performs specialized data entry to prepare a variety of standard materials, documents and reports; updates computer records and databases; completes and processes standard forms related to areas of responsibility.
Updates, flags and closes delinquent accounts; prepares journal vouchers for payments.
Prepares and maintains a variety of reports, including but not limited to; delinquencies, bankruptcies, foreclosures, returned checks and account charge-offs.
Interacts with other departments, attorneys and third party vendors to research and resolve problems and provide requested information.
Maintains records of work performed.

Company Wide Expectations:

Maintains a professional image and demeanor at all times, consistently demonstrating Credit Union RISE Values and adhering to the Code of Ethics.
Delivers friendly, caring service to internal and external members.
Complies with all applicable State, Federal and NCUA rules and regulations and all Credit Union policies and procedures.
Follow all physical and online security procedures and maintain strict confidentiality of all member information.
Completes all required regulatory and compliance training and maintains required knowledge of Credit Union products and services.
Works scheduled hours and maintains punctuality.
Performs other related duties as assigned or requested.

EDUCATION/EXPERIENCE:

High School Diploma or GED - Required
2 Years - Collections Experience - lending or member service experience may be considered - Required

SKILLS/ABILITIES:

Effectively apply internal and external customer service practices and processes to meet quality service standards and achieve member satisfaction.
Learn and apply information, on a wide range of Credit Union products, services and regulatory compliance requirements, in order to assess member situations and develop solutions.
Resolve problems utilizing advanced knowledge and experience.
Communicate in a professional manner and deliver information clearly and effectively. Actively listen to questions, opinions and ideas of others. Use tact and diplomacy in sensitive and confidential situations.
Use correct English including spelling, grammar and punctuation.
Operate computers and use business software and other standard office equipment.
Understand and follow written and oral instructions.
Set priorities and manage one’s own time effectively.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements:

Intermittent standing, sitting, walking, bending and climbing.
Using hands repetitively to handle, feel or operate computers and other standard office equipment.
Reaching with hands and arms.
Intermittent lifting and carrying up to 25 pounds.

WORK ENVIRONMENT:

An employee in this job will experience the following main work environments, others not listed may also be encountered on occasion;
Works in general office environment in a financial services facility.


Redstone Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or status as an individual with disability. All qualified applicants will not be discriminated against on the basis of disability.

We are proud to be a Drug-Free and Tobacco Free Workplace.

Job Description Summary:

Serves as Commercial Insurance Agent for Redstone Services Group by providing sales and service of Property & Casualty insurance products to members for new and existing accounts.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Maintains a professional image and demeanor at all times consistently demonstrating Agency PREPARED Core Values and adhering to the Agency Code of Ethics. Delivers friendly, caring service to internal and external members.
Meets with members; assesses their needs and concerns; explains features and merits of commercial insurances policies offered; recommends amount and type of coverage based on analysis of member's circumstances.
Develop and execute a plan to expand commercial client base and obtain new client accounts. Providing professional risk management advice regarding available products and services
Documents and processes requests for new products and services, including, but not limited to; calculating and quoting premium rates; completing applications, collecting premiums to bind coverage, and determining payment methodology.
Assists policyholders with commercial insurance claims, changes, and renewing or upgrading accounts.
Provide immediate follow up on referrals and with existing client to insure client satisfaction with program and insurance products
Provides technical guidance and assistance to staff; researches and resolves escalated issues and problems.
Provides insurance referral training and works with the Investment Executives to promote financial planning strategies.
Complies with all applicable regulatory requirements, Agency and Credit Union policies and procedures.
Adheres to all security procedures and maintains strict confidentiality of all member information.
Completes training and self-study to achieve and maintain required knowledge of Agency and Credit Union products, services and overall operations.
Completes required on-line regulatory and compliance training, on a semi-annual basis, including but not limited to; Bank Secrecy Act, Anti-Money Laundering and USA Patriot Act.


MINIMUM QUALIFICATIONS:

High School Diploma
3 years Commercial Insurance Industry experience
AL P&C Insurance License
TN P&C Insurance License

SKILLS / ABILITIES:

Effectively apply internal and external customer service practices and processes to meet quality service standards and achieve member satisfaction.
Learn and apply information, on a wide range of Redstone Services Group products, services and regulatory compliance requirements, in order to assess member situations and develop solutions.
Resolve problems utilizing advanced knowledge and experience.
Communicate in a professional manner and deliver information clearly and effectively. Actively listen to questions, opinions and ideas of others. Use tact and diplomacy in sensitive and confidential situations.
Use correct English including spelling, grammar and punctuation.
Operate computers and use business software and other standard office equipment.
Understand and follow written and oral instructions.
Set priorities and manage one’s own time effectively.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Intermittent standing, sitting and walking.
Using hands repetitively to handle, feel or operate computers and other standard office equipment.
Reaching with hands and arms.
Intermittent lifting and carrying between 5 and 25 pounds.

WORK ENVIRONMENT:

An employee in this job works in a general office environment in a financial services facility.


Redstone Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or status as an individual with disability. All qualified applicants will not be discriminated against on the basis of disability.

We are proud to be a Drug-Free and Tobacco Free Workplace.

Job Description Summary:

Interacts with members to gain knowledge and understanding of their financial needs. Performs a variety of collections activities and utilizes all available resources to reduce delinquent accounts, avoid charge-offs and foreclosures. Provides detailed information and promotes products and services to meet member needs and build relationships. Creates payment plans to protect the assets of the Credit Union. A Specialty Collections Representative is distinguished from a Collection Representative in that the employee job duties are more complex in nature and require specialized training to handle bankruptcy, repossessions, foreclosures, litigation, loss mitigation and workouts. They serve as a liaison between the Credit Union, attorneys and third party vendors. A Specialty Collection Representative may also serve as a lead for other employees and assist in training.

Essential Duties and Responsibilities:

Assess member’s needs and concerns; provides consultative services to members regarding appropriate Credit Union products and services.
Utilizes advanced knowledge of workout and loss mitigation options to provide resolutions to members with financial hardships; follow through to ensure member satisfaction.
Serves as a primary resource for other employees by mentoring, providing ongoing training and guidance and ensuring all changes in policies and procedures are communicated and understood.
Complete projects and reports as requested. Perform specialized data entry to prepare a variety of standard materials, documents and reports; updates records and databases; completes and processes standard forms related to areas of responsibility.
Responsible for performing collections on delinquent accounts through multiple communication channels with multiple parties, including but not limited to; members, attorneys, vendors and other departments; managing specialized collection actions, including but not limited to; repossessions, foreclosures, bankruptcy, loss mitigation and workouts on all relevant accounts.
Updates, flags, close delinquent accounts and process payments; prepare and maintain a variety of reporting by processing the appropriate workflows.
Interacts with other departments, attorneys and third party vendors to complete tasks, research and resolve issues. Responsible for preparing and reviewing internal and external documents pertaining to collection activities; including but not limited to, bankruptcy, foreclosure, repossessions and litigation.
Assist members with short sales, Deeds in Lieu and settlement offers; review and submit recommendation to management.

Company Wide Expectations:

Maintains a professional image and demeanor at all times, consistently demonstrating Credit Union RISE Values and adhering to the Code of Ethics.
Delivers friendly, caring service to internal and external members.
Complies with all applicable State, Federal and NCUA rules and regulations and all Credit Union policies and procedures.
Follow all physical and online security procedures and maintain strict confidentiality of all member information.
Completes all required regulatory and compliance training and maintains required knowledge of Credit Union products and services.
Works scheduled hours and maintains punctuality.
Performs other related duties as assigned or requested.

EDUCATION/EXPERIENCE:

Preferred - 4 Year / Bachelors Degree - Business or relevant discipline
Required - 3 Years - Collections experience in a Financial Institution.
Required - 1 Year - Experience in loss mitigation, workouts, bankruptcy, repossession or foreclosures.
Preferred - Knowledge of Fannie Mae servicing.
Preferred - Basic lending experience

SKILLS/ABILITIES:

Effectively apply internal and external customer service practices and processes to meet quality service standards and achieve member satisfaction.
Learn and apply information, on a wide range of Credit Union products, services and regulatory compliance requirements, in order to assess member situations and develop solutions.
Provide guidance and resolve problems utilizing advanced knowledge and experience to analyze situations and provide solutions.
Communicate in a professional manner and deliver information clearly and effectively. Actively listen to questions, opinions and ideas of others. Use tact and diplomacy in sensitive and confidential situations.
Use correct English including spelling, grammar and punctuation.
Operate computers and use business software and other standard office equipment.
Understand and follow written and oral instructions.
Set priorities and manage one’s own time effectively.

Physical Requirements:

Intermittent standing, sitting, walking, bending and climbing.
Using hands repetitively to handle, feel or operate computers and other standard office equipment.
Reaching with hands and arms.
Intermittent lifting and carrying up to 25 pounds.

WORK ENVIRONMENT:

An employee in this job will experience the following main work environments, others not listed may also be encountered on occasion;

Works in a general office environment.


Redstone Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or status as an individual with disability. All qualified applicants will not be discriminated against on the basis of disability.

We are proud to be a Drug-Free and Tobacco Free Workplace.

Door to Door Sales Rep

The ideal candidate will prospect and generate new residential business by performing cold-calls in the field to generate new re-occuring service contracts.

About the Role:
Responsibilities include identifying leads, managing prospects, and acquiring new business while servicing existing clients.

Responsibilities:
Identify leads, manage prospects and close new business
Effectively describe and sell services
Meet established goals and sales quotas

Qualifications:
0-1 years' experience in cold calling sales with strong track record of success 
Experience in door to door sales preferred
Strong presentation, negotiation, and closing skills
Self-motivated and able to work independently to meet or exceed goals

Required Skills:
Strong presentation, negotiation, and closing skills.

Pay range and compensation package:
This position is commission only, along with bonuses for hitting sales goals. Reps typically average between $10,000 and $40,000 per four month summer season, with experienced reps averaging even higher. 

Equal Opportunity Statement

We are committed to diversity and inclusivity.

Store Manager

QuikMart is seeking positive, outgoing, and motivated leaders that love challenges and the opportunity to make a difference in their team’s lives as well as the lives of their customers.

For over 45 years, QuikMart has operated clean, trusted, family-owned, local convenience stores in the Middle Tennessee and Northern Alabama areas.

Store management is a full-time position required to work 50 hours or more a week, which takes on the duties of making sure his/her store operates efficiently and upholds QuikMart family culture.

As a store manager, you must provide and oversee outstanding customer service, provide strong leadership, provide training and coaching for all store employees and work alongside the Regional Supervisor. Additionally, the store manager must maintain high employee retention by focusing on the qualified applicant, developing leaders, and helping the team members understand that they are a part of something bigger than themselves. Maintaining a clean, safe environment is also a necessity by complying with all health and sanitation procedures to ensure the stores and food service areas are presentable and all products are in stock.

Responsibilities may include:
• Creating schedules and dispersing responsibilities to employees
• Checking to see if those responsibilities and assignments are carried out.
• Evaluate staff.
• Provide sales goals.
• Complete inventory for retail/deli
• Invoices
• Deli Orders/Floor Orders
• Cooking/Cool-down Procedures
• Store Inspections
• Morning Paperwork
• Store Inventory
• Deli Inventory
• Register Procedures
• Gas Price Changes
• Knowledge of gas price sign
• Label Making
• Opening/Closing of stores
• MMP training
• Cigarette Order
• Knowledge of cigarette base
• Knowledge about Upselling
• Knowledge about Menu Pricing
• Knowledge about EBT/Incomm machines
• Knowledge about Vendor Delivery Days
• Running Sales Reports
• Flash reports
• ADP
• Store P&L

Furthermore, as an employee of QuikMart, various things are offered such as: competitive salary with the opportunity to make a 10% store profit bonus, paid holidays, vacation, 401K and health insurance.

Assistant Store Manager

Quik Mart is a family-owned chain of convenience stores located throughout Tennessee and Alabama. We work by a culture code which says:
• We are a true team.
• We appreciate each other.
• We are kind.
• We take pride in our work.
If these are your values, join us.

Summary of Duties:
The role of assistant manager is to assist the store manager with various daily operations and responsibilities of running Quik Mart. The assistant manager helps to make our stores run smoothly and works to develop good customer relationships as well as addressing customer service needs. Additionally, the assistant manager helps direct employees while also ensuring that their work is completed in a timely manner. Developing strategies for improving shifts and helping to hit team goals is also a vital component of the assistant manager position. The assistant manager also serves as acting manager when he/she is away. Also, another important aspect of this position is being able to work well with others, which includes being able to manage and motivate others. One other aspect of the assistant manager is to work 2nd and 3rd shifts and weekends. Ultimately the assistant manager should be a flag carrier for our company culture at store level.

Qualifications:
• Invoices
• Deli Orders/Floor Orders
• Cooking/Cool-down Procedures
• Store Inspections
• Morning Paperwork
• Store Inventory
• Deli Inventory
• Register Procedures
• Gas Price Changes
• Knowledge of gas price sign
• Label Making
• Shift Scheduling
• Opening/Closing of stores
• MMP training
• Cigarette Order
• Knowledge of cigarette base
• Knowledge about Upselling
• Knowledge about Menu Pricing
• Knowledge about EBT/Incomm machines
• Knowledge about Vendor Delivery Days
• Running Sales Reports
• Flash reports
• ADP
• Store P&L
• Leadership Skills
• Ability to follow directions
• Responsibility
• Likability
• Decision-making Capability
• Customer Focused

Assistant Store Manager

Quik Mart is a family-owned chain of convenience stores located throughout Tennessee and Alabama. We work by a culture code which says:
• We are a true team.
• We appreciate each other.
• We are kind.
• We take pride in our work.
If these are your values, join us.

Summary of Duties:
The role of assistant manager is to assist the store manager with various daily operations and responsibilities of running Quik Mart. The assistant manager helps to make our stores run smoothly and works to develop good customer relationships as well as addressing customer service needs. Additionally, the assistant manager helps direct employees while also ensuring that their work is completed in a timely manner. Developing strategies for improving shifts and helping to hit team goals is also a vital component of the assistant manager position. The assistant manager also serves as acting manager when he/she is away. Also, another important aspect of this position is being able to work well with others, which includes being able to manage and motivate others. One other aspect of the assistant manager is to work 2nd and 3rd shifts and weekends. Ultimately the assistant manager should be a flag carrier for our company culture at store level.

Qualifications:
• Invoices
• Deli Orders/Floor Orders
• Cooking/Cool-down Procedures
• Store Inspections
• Morning Paperwork
• Store Inventory
• Deli Inventory
• Register Procedures
• Gas Price Changes
• Knowledge of gas price sign
• Label Making
• Shift Scheduling
• Opening/Closing of stores
• MMP training
• Cigarette Order
• Knowledge of cigarette base
• Knowledge about Upselling
• Knowledge about Menu Pricing
• Knowledge about EBT/Incomm machines
• Knowledge about Vendor Delivery Days
• Running Sales Reports
• Flash reports
• ADP
• Store P&L
• Leadership Skills
• Ability to follow directions
• Responsibility
• Likability
• Decision-making Capability
• Customer Focused

Assistant Store Manager

Quik Mart is a family-owned chain of convenience stores located throughout Tennessee and Alabama. We work by a culture code which says:
• We are a true team.
• We appreciate each other.
• We are kind.
• We take pride in our work.
If these are your values, join us.

Summary of Duties:
The role of assistant manager is to assist the store manager with various daily operations and responsibilities of running Quik Mart. The assistant manager helps to make our stores run smoothly and works to develop good customer relationships as well as addressing customer service needs. Additionally, the assistant manager helps direct employees while also ensuring that their work is completed in a timely manner. Developing strategies for improving shifts and helping to hit team goals is also a vital component of the assistant manager position. The assistant manager also serves as acting manager when he/she is away. Also, another important aspect of this position is being able to work well with others, which includes being able to manage and motivate others. One other aspect of the assistant manager is to work 2nd and 3rd shifts and weekends. Ultimately the assistant manager should be a flag carrier for our company culture at store level.

Qualifications:
• Invoices
• Deli Orders/Floor Orders
• Cooking/Cool-down Procedures
• Store Inspections
• Morning Paperwork
• Store Inventory
• Deli Inventory
• Register Procedures
• Gas Price Changes
• Knowledge of gas price sign
• Label Making
• Shift Scheduling
• Opening/Closing of stores
• MMP training
• Cigarette Order
• Knowledge of cigarette base
• Knowledge about Upselling
• Knowledge about Menu Pricing
• Knowledge about EBT/Incomm machines
• Knowledge about Vendor Delivery Days
• Running Sales Reports
• Flash reports
• ADP
• Store P&L
• Leadership Skills
• Ability to follow directions
• Responsibility
• Likability
• Decision-making Capability
• Customer Focused

Assistant Store Manager

Quik Mart is a family-owned chain of convenience stores located throughout Tennessee and Alabama. We work by a culture code which says:
• We are a true team.
• We appreciate each other.
• We are kind.
• We take pride in our work.
If these are your values, join us.

Summary of Duties:
The role of assistant manager is to assist the store manager with various daily operations and responsibilities of running Quik Mart. The assistant manager helps to make our stores run smoothly and works to develop good customer relationships as well as addressing customer service needs. Additionally, the assistant manager helps direct employees while also ensuring that their work is completed in a timely manner. Developing strategies for improving shifts and helping to hit team goals is also a vital component of the assistant manager position. The assistant manager also serves as acting manager when he/she is away. Also, another important aspect of this position is being able to work well with others, which includes being able to manage and motivate others. One other aspect of the assistant manager is to work 2nd and 3rd shifts and weekends. Ultimately the assistant manager should be a flag carrier for our company culture at store level.

Qualifications:
• Invoices
• Deli Orders/Floor Orders
• Cooking/Cool-down Procedures
• Store Inspections
• Morning Paperwork
• Store Inventory
• Deli Inventory
• Register Procedures
• Gas Price Changes
• Knowledge of gas price sign
• Label Making
• Shift Scheduling
• Opening/Closing of stores
• MMP training
• Cigarette Order
• Knowledge of cigarette base
• Knowledge about Upselling
• Knowledge about Menu Pricing
• Knowledge about EBT/Incomm machines
• Knowledge about Vendor Delivery Days
• Running Sales Reports
• Flash reports
• ADP
• Store P&L
• Leadership Skills
• Ability to follow directions
• Responsibility
• Likability
• Decision-making Capability
• Customer Focused

Assistant Store Manager

Quik Mart is a family-owned chain of convenience stores located throughout Tennessee and Alabama. We work by a culture code which says:
• We are a true team.
• We appreciate each other.
• We are kind.
• We take pride in our work.
If these are your values, join us.

Summary of Duties:
The role of assistant manager is to assist the store manager with various daily operations and responsibilities of running Quik Mart. The assistant manager helps to make our stores run smoothly and works to develop good customer relationships as well as addressing customer service needs. Additionally, the assistant manager helps direct employees while also ensuring that their work is completed in a timely manner. Developing strategies for improving shifts and helping to hit team goals is also a vital component of the assistant manager position. The assistant manager also serves as acting manager when he/she is away. Also, another important aspect of this position is being able to work well with others, which includes being able to manage and motivate others. One other aspect of the assistant manager is to work 2nd and 3rd shifts and weekends. Ultimately the assistant manager should be a flag carrier for our company culture at store level.

Qualifications:
• Invoices
• Deli Orders/Floor Orders
• Cooking/Cool-down Procedures
• Store Inspections
• Morning Paperwork
• Store Inventory
• Deli Inventory
• Register Procedures
• Gas Price Changes
• Knowledge of gas price sign
• Label Making
• Shift Scheduling
• Opening/Closing of stores
• MMP training
• Cigarette Order
• Knowledge of cigarette base
• Knowledge about Upselling
• Knowledge about Menu Pricing
• Knowledge about EBT/Incomm machines
• Knowledge about Vendor Delivery Days
• Running Sales Reports
• Flash reports
• ADP
• Store P&L
• Leadership Skills
• Ability to follow directions
• Responsibility
• Likability
• Decision-making Capability
• Customer Focused

Assistant Store Manager

Quik Mart is a family-owned chain of convenience stores located throughout Tennessee and Alabama. We work by a culture code which says:
• We are a true team.
• We appreciate each other.
• We are kind.
• We take pride in our work.
If these are your values, join us.

Summary of Duties:
The role of assistant manager is to assist the store manager with various daily operations and responsibilities of running Quik Mart. The assistant manager helps to make our stores run smoothly and works to develop good customer relationships as well as addressing customer service needs. Additionally, the assistant manager helps direct employees while also ensuring that their work is completed in a timely manner. Developing strategies for improving shifts and helping to hit team goals is also a vital component of the assistant manager position. The assistant manager also serves as acting manager when he/she is away. Also, another important aspect of this position is being able to work well with others, which includes being able to manage and motivate others. One other aspect of the assistant manager is to work 2nd and 3rd shifts and weekends. Ultimately the assistant manager should be a flag carrier for our company culture at store level.

Qualifications:
• Invoices
• Deli Orders/Floor Orders
• Cooking/Cool-down Procedures
• Store Inspections
• Morning Paperwork
• Store Inventory
• Deli Inventory
• Register Procedures
• Gas Price Changes
• Knowledge of gas price sign
• Label Making
• Shift Scheduling
• Opening/Closing of stores
• MMP training
• Cigarette Order
• Knowledge of cigarette base
• Knowledge about Upselling
• Knowledge about Menu Pricing
• Knowledge about EBT/Incomm machines
• Knowledge about Vendor Delivery Days
• Running Sales Reports
• Flash reports
• ADP
• Store P&L
• Leadership Skills
• Ability to follow directions
• Responsibility
• Likability
• Decision-making Capability
• Customer Focused

Assistant Store Manager

Quik Mart is a family-owned chain of convenience stores located throughout Tennessee and Alabama. We work by a culture code which says:
• We are a true team.
• We appreciate each other.
• We are kind.
• We take pride in our work.
If these are your values, join us.

Summary of Duties:
The role of assistant manager is to assist the store manager with various daily operations and responsibilities of running Quik Mart. The assistant manager helps to make our stores run smoothly and works to develop good customer relationships as well as addressing customer service needs. Additionally, the assistant manager helps direct employees while also ensuring that their work is completed in a timely manner. Developing strategies for improving shifts and helping to hit team goals is also a vital component of the assistant manager position. The assistant manager also serves as acting manager when he/she is away. Also, another important aspect of this position is being able to work well with others, which includes being able to manage and motivate others. One other aspect of the assistant manager is to work 2nd and 3rd shifts and weekends. Ultimately the assistant manager should be a flag carrier for our company culture at store level.

Qualifications:
• Invoices
• Deli Orders/Floor Orders
• Cooking/Cool-down Procedures
• Store Inspections
• Morning Paperwork
• Store Inventory
• Deli Inventory
• Register Procedures
• Gas Price Changes
• Knowledge of gas price sign
• Label Making
• Shift Scheduling
• Opening/Closing of stores
• MMP training
• Cigarette Order
• Knowledge of cigarette base
• Knowledge about Upselling
• Knowledge about Menu Pricing
• Knowledge about EBT/Incomm machines
• Knowledge about Vendor Delivery Days
• Running Sales Reports
• Flash reports
• ADP
• Store P&L
• Leadership Skills
• Ability to follow directions
• Responsibility
• Likability
• Decision-making Capability
• Customer Focused

Assistant Store Manager

Quik Mart is a family-owned chain of convenience stores located throughout Tennessee and Alabama. We work by a culture code which says:
• We are a true team.
• We appreciate each other.
• We are kind.
• We take pride in our work.
If these are your values, join us.

Summary of Duties:
The role of assistant manager is to assist the store manager with various daily operations and responsibilities of running Quik Mart. The assistant manager helps to make our stores run smoothly and works to develop good customer relationships as well as addressing customer service needs. Additionally, the assistant manager helps direct employees while also ensuring that their work is completed in a timely manner. Developing strategies for improving shifts and helping to hit team goals is also a vital component of the assistant manager position. The assistant manager also serves as acting manager when he/she is away. Also, another important aspect of this position is being able to work well with others, which includes being able to manage and motivate others. One other aspect of the assistant manager is to work 2nd and 3rd shifts and weekends. Ultimately the assistant manager should be a flag carrier for our company culture at store level.

Qualifications:
• Invoices
• Deli Orders/Floor Orders
• Cooking/Cool-down Procedures
• Store Inspections
• Morning Paperwork
• Store Inventory
• Deli Inventory
• Register Procedures
• Gas Price Changes
• Knowledge of gas price sign
• Label Making
• Shift Scheduling
• Opening/Closing of stores
• MMP training
• Cigarette Order
• Knowledge of cigarette base
• Knowledge about Upselling
• Knowledge about Menu Pricing
• Knowledge about EBT/Incomm machines
• Knowledge about Vendor Delivery Days
• Running Sales Reports
• Flash reports
• ADP
• Store P&L
• Leadership Skills
• Ability to follow directions
• Responsibility
• Likability
• Decision-making Capability
• Customer Focused

Assistant Store Manager

Quik Mart is a family-owned chain of convenience stores located throughout Tennessee and Alabama. We work by a culture code which says:
• We are a true team.
• We appreciate each other.
• We are kind.
• We take pride in our work.
If these are your values, join us.

Summary of Duties:
The role of assistant manager is to assist the store manager with various daily operations and responsibilities of running Quik Mart. The assistant manager helps to make our stores run smoothly and works to develop good customer relationships as well as addressing customer service needs. Additionally, the assistant manager helps direct employees while also ensuring that their work is completed in a timely manner. Developing strategies for improving shifts and helping to hit team goals is also a vital component of the assistant manager position. The assistant manager also serves as acting manager when he/she is away. Also, another important aspect of this position is being able to work well with others, which includes being able to manage and motivate others. One other aspect of the assistant manager is to work 2nd and 3rd shifts and weekends. Ultimately the assistant manager should be a flag carrier for our company culture at store level.

Qualifications:
• Invoices
• Deli Orders/Floor Orders
• Cooking/Cool-down Procedures
• Store Inspections
• Morning Paperwork
• Store Inventory
• Deli Inventory
• Register Procedures
• Gas Price Changes
• Knowledge of gas price sign
• Label Making
• Shift Scheduling
• Opening/Closing of stores
• MMP training
• Cigarette Order
• Knowledge of cigarette base
• Knowledge about Upselling
• Knowledge about Menu Pricing
• Knowledge about EBT/Incomm machines
• Knowledge about Vendor Delivery Days
• Running Sales Reports
• Flash reports
• ADP
• Store P&L
• Leadership Skills
• Ability to follow directions
• Responsibility
• Likability
• Decision-making Capability
• Customer Focused

Assistant Store Manager

Quik Mart is a family-owned chain of convenience stores located throughout Tennessee and Alabama. We work by a culture code which says:
• We are a true team.
• We appreciate each other.
• We are kind.
• We take pride in our work.
If these are your values, join us.

Summary of Duties:
The role of assistant manager is to assist the store manager with various daily operations and responsibilities of running Quik Mart. The assistant manager helps to make our stores run smoothly and works to develop good customer relationships as well as addressing customer service needs. Additionally, the assistant manager helps direct employees while also ensuring that their work is completed in a timely manner. Developing strategies for improving shifts and helping to hit team goals is also a vital component of the assistant manager position. The assistant manager also serves as acting manager when he/she is away. Also, another important aspect of this position is being able to work well with others, which includes being able to manage and motivate others. One other aspect of the assistant manager is to work 2nd and 3rd shifts and weekends. Ultimately the assistant manager should be a flag carrier for our company culture at store level.

Qualifications:
• Invoices
• Deli Orders/Floor Orders
• Cooking/Cool-down Procedures
• Store Inspections
• Morning Paperwork
• Store Inventory
• Deli Inventory
• Register Procedures
• Gas Price Changes
• Knowledge of gas price sign
• Label Making
• Shift Scheduling
• Opening/Closing of stores
• MMP training
• Cigarette Order
• Knowledge of cigarette base
• Knowledge about Upselling
• Knowledge about Menu Pricing
• Knowledge about EBT/Incomm machines
• Knowledge about Vendor Delivery Days
• Running Sales Reports
• Flash reports
• ADP
• Store P&L
• Leadership Skills
• Ability to follow directions
• Responsibility
• Likability
• Decision-making Capability
• Customer Focused

Assistant Store Manager

Quik Mart is a family-owned chain of convenience stores located throughout Tennessee and Alabama. We work by a culture code which says:
• We are a true team.
• We appreciate each other.
• We are kind.
• We take pride in our work.
If these are your values, join us.

Summary of Duties:
The role of assistant manager is to assist the store manager with various daily operations and responsibilities of running Quik Mart. The assistant manager helps to make our stores run smoothly and works to develop good customer relationships as well as addressing customer service needs. Additionally, the assistant manager helps direct employees while also ensuring that their work is completed in a timely manner. Developing strategies for improving shifts and helping to hit team goals is also a vital component of the assistant manager position. The assistant manager also serves as acting manager when he/she is away. Also, another important aspect of this position is being able to work well with others, which includes being able to manage and motivate others. One other aspect of the assistant manager is to work 2nd and 3rd shifts and weekends. Ultimately the assistant manager should be a flag carrier for our company culture at store level.

Qualifications:
• Invoices
• Deli Orders/Floor Orders
• Cooking/Cool-down Procedures
• Store Inspections
• Morning Paperwork
• Store Inventory
• Deli Inventory
• Register Procedures
• Gas Price Changes
• Knowledge of gas price sign
• Label Making
• Shift Scheduling
• Opening/Closing of stores
• MMP training
• Cigarette Order
• Knowledge of cigarette base
• Knowledge about Upselling
• Knowledge about Menu Pricing
• Knowledge about EBT/Incomm machines
• Knowledge about Vendor Delivery Days
• Running Sales Reports
• Flash reports
• ADP
• Store P&L
• Leadership Skills
• Ability to follow directions
• Responsibility
• Likability
• Decision-making Capability
• Customer Focused

Quik Mart Team Member

Quik Mart is a family-owned chain of convenience stores located throughout Tennessee and Alabama. We work by a culture code which says:
• We are a true team.
• We appreciate each other.
• We are kind.
• We take pride in our work.
If these are your values, join us.

Quik Mart is seeking positive, outgoing, and motivated individuals who want to make a difference in our customers’ daily lives.
For over 45 years, Quik Mart has operated clean, trusted, family-owned, local convenience stores in Middle Tennessee and Northern Alabama. We offer flexible schedules and the opportunity to make a great income as well as the challenge to move up within our company. We also offer:
• Paid vacation
• Paid holidays
• Full and part-time schedules
• 401k Plan (eligible after 90 days)
• Bereavement Pay
• Insurance (eligible after 90 days)

Essential Functions:
• Help Customers: Greet, be friendly, and helpful when customers come to the store. Make sure they leave happy.
• Scan and Bag Items: Use a scanner to ring up items that customers want to buy.
• Make Transactions: Get money from customers when they pay for their things. Make sure you give the right change if they pay with cash.
• Keep Items Stocked: Make sure the store has enough products on the shelves for customers to buy.
• Prepare Food: If needed, cook, and serve food like cookies, pastries, and drinks.
• Perform Janitorial Duties: Clean bathrooms, take out trash, and wash dishes.

Requirements
• Pass a drug test.
• Be available to work on weekends and holidays.
• Learn to use the cash register and handle money.
• Be friendly and good at talking to customers and coworkers.
• Manage more than one task at the same time.
• Lift things that weigh up to 50 pounds (like cases of milk, soda, etc.).
• Follow the store's dress code and grooming rules.

Other Duties
This job description does not list all the things you might do in this job. Your tasks and what
you are responsible for can change at any time, even without warning.