Jobs

Revenue & Grants Accountant


Department: Finance & Accounting

Supervisor: Senior Accountant and Finance Manager

Supervises: N/A

FLSA Salary Classification: Full-time, Exempt

Revision Date: May 2026

Availability: Primary schedule of standard business hours with occasional evening and weekend availability required to support the department and organizational needs.


Position Summary:

The Revenue & Grants Accountant is responsible for managing and reconciling revenue activity from all sources and types, tracking restricted and grant funds, supporting grant compliance and reporting, and assisting with month-end close and audit preparation. This position works closely with Advancement, Hospitality, Guest Experience, Programs, and Finance staff, respectively, to ensure complete and accurate financial reporting in compliance with applicable nonprofit and accounting standards.



Key Responsibilities:

Revenue Accounting

Perform Revenue activity reconciliations, e.g., daily, weekly and monthly, from multiple sources including contributed sources like donations, memberships, grants or appropriations as well as earned streams such as admissions, events, rentals, retail and food and beverage
Record and reconcile deferred revenue and restricted revenue
Prepare and post journal entries related to revenue activity
Reconcile merchant services and point of sale (POS) online payment platforms to Quickbooks online and to bank accounts
Coordinate with Advancement, Education Programs, Guest Experience, and Hospitality staff to ensure gifts and pledges are recorded accurately between donor systems and accounting records
Reconcile fundraising event revenue and expenses
Monitor and communicate status for receivables related to donations (monetary and in-kind), grants, pledges, and other revenue sources to various departments and stakeholders
Grants Management

Track grant budgets, expenditures, and restricted funding balances
Prepare grant billing, reimbursement requests, and financial reports
Monitor grant compliance requirements and spending deadlines
Assist program managers and grant administrator with grant budget tracking and reporting
Maintain documentation for grant reporting and audits
Track release of restrictions and prepare related journal entries
General Accounting

Prepare general ledger account reconciliations
Assist with preparation of audit schedules and supporting documentation
Maintain accurate records and supporting documentation for all assigned accounts
Assist with preparation of reporting and Actuals performance analysis
Ensure compliance with nonprofit accounting standards and internal controls
Assist with payables, monthly and year-end close processes, as needed
Other Duties

Receives and coordinates visitor/property loss incident reports and investigations
Disseminates information to appropriate insurance carriers and manage follow-ups & communication to appropriate Garden staff
Assist with process improvements and financial procedures
Support Finance Department projects and initiatives
Perform other related duties as assigned

Requirements
Minimum Qualifications:

Bachelor’s degree in finance or accounting required with a minimum of 2 years accounting experience in receivables or an equivalent combination thereof. Knowledgeable and proficient in adherence to generally accepted accounting principles. QuickBooks experience or similar accounting software programs. Technology savvy with high comfort level utilizing the Microsoft Office suite of products, particularly Excel.



Success Factors:

Alignment with the organization’s core values: Embrace Curiosity, Collaborate with Compassion, Exemplify Expertise, Look Forward, and Take Time to Celebrate and a genuine appreciation for the mission of the Garden.
Strong analytical and organizational skills with a problem-solving mindset.
Flexibility to operate in a significantly matrixed environment across multiple organizational areas.
Ability to interpret data and turn it into actionable information.
Proactive and self-motivated team player with the ability to lead by example.
Goal-oriented with a track record of achieving results and supporting team success.
Ability to effectively manage multiple priorities simultaneously while maintaining a keen attention to detail.

Preferred Qualifications:

Previous professional work in a non-profit environment working with fund accounting and restricted funds is preferred.


Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Demands: This position is required to frequently communicate with people internal and external to the Garden with frequent periods of sedentary work in the office. Occasionally requires the ability to lift up to 15 lbs., and traverse the Garden over uneven terrain.
Work Environment: Frequently, works in office. Occasionally required to work in an outdoor environment subject to all weather conditions and must traverse varied and uneven terrain.
Equipment: Continuous use of a computer, occasional use of projection or AV equipment for presentations/training.

Job descriptions are guidelines that attempt to characterize essential functions and responsibilities of a job and are subject to change as needs and programs change. At Huntsville Botanical Garden job descriptions are considered neither inclusive nor exclusive. It is expected that up to 20% of your duties may change annually.



Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.



The Huntsville Botanical Garden supports a culture of inclusion that attracts, inspires, and engages people to achieve success. The Garden is committed to hire and develop employees based on job-related qualifications irrespective of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, or veteran status. To increase diversity in professions related to the public garden realm, we encourage applications from underrepresented minorities, persons with disabilities, and veterans.

Bistro Team Lead

Department: Hospitality Services – Fern & Feast Bistro

Supervisor: Manager of Food & Beverage

Supervises: N/A

FLSA Salary Classification: Non-Exempt

Revision Date: July 2026

Availability: Ability to work a flexible schedule including nights, weekends and holiday hours.


Position Summary:

The Bistro Team Lead is the heartbeat of the daily floor operations for the Fern & Feast Bistro located inside the Huntsville Botanical Garden. Dedicated to providing a culinary avenue for connecting people to plants, the Bistro Team Lead will guide shift operations, motivate the team to deliver exceptional hospitality, guarantee consistent and speedy food service, and ensure every guest leaves satisfied. Keeping in mind the Garden’s Core Values, this is a hands-on leadership role combining guest experience, staff supervision, food preparation, and daily administrative duties.


Essential Functions:

Shift Management: Run smooth, efficient shifts by coordinating station assignments, managing daily food preparation, inventory management and weekly ordering to ensure the Bistro stays fully stocked and does not run out of stock on any menu items, receiving, organizing, and putting away deliveries, maintaining clean workstations and service space, and overseeing opening/closing duties that include but are not limited to trash removal, restocking all areas of the Bistro, food trailer, and concession locations, and cleaning all appliances, surface areas, floors, walls, dish areas, tables, and storage areas (including the Carriage House kitchen).
Guest Experience: Proactively engage with guests, ensure high satisfaction, and swiftly resolve any complaints or special requests.
Staff Mentorship: Train, onboard, and mentor new front-of-house (FOH) staff. Lead pre-shift meetings to communicate daily specials, goals, and menu updates.
Operational Excellence: Maintain strict adherence to health, safety, and sanitation standards for food preparation (FIFO procedure) and preserve a high-quality health and food safety record. Enforce company policies & procedures and behaviors that align with the Garden’s core values. Manage internal transfers, register reconciliations, and inventory checks.
Sales & Targets: Drive upselling and guest experience initiatives, promote daily specials, and motivate the team to meet shift sales targets.
Performs other duties as assigned.
Requirements
Minimum Qualifications:

High School Diploma or the equivalent required with 2-3 years of experience in a high volume restaurant or hospitality environment. Ability to obtain Serve Safe Certification within first 90 days of employment.


Success Factors:

Exemplifies the Garden’s Core Values and a passion for providing an engaging experience to Garden visitors.
Demonstrates an earnest appreciation for the mission of the Garden and a genuine dedication to the Garden’s brand identity.
Brings a positive attitude and strong work ethic to all tasks and activities and maintains a professional demeanor under pressure.
Strong problem-solving, conflict resolution, team management, and effective communication skills.
Possesses a coachable, team-oriented mindset with good work habits and a strong desire to develop in-depth knowledge of all food safety and handling and Bistro procedures.
Ability to connect with guests by displaying an enthusiastic, welcoming attitude and representing the Garden in a warm, professional manner. Creating a positive guest experience through the high-level of service provided.
Self-motivated and organized, with good math and calculation skills.
Has the ability to easily move back and forth between different job demands.
Preferred Qualifications:

Prior experience leading or supervising staff is preferred. 21 years of age or older is preferred.


Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Demands: Ability to lift and carry between 10 - 50 lbs occasionally. Required to stand or walk continuously. Must be able to bend, climb, balance, reach, stoop, or kneel within small spaces (storage closet and kitchen areas) frequently.
Work Environment: Work is performed in a combined indoors and outdoors Café (commercial kitchen) environment and occasionally on the Garden’s food trailer or other outdoor concession areas, working at times in all weather conditions during special events.
Equipment: General office equipment, tablets, POS (point of sale register), two-way radio, operation of garden shuttle and all kitchen appliances (for the bistro and the food trailer) including gas grill and ovens, oil fryers, salad, sandwich prep coolers, microwaves, 3 compartment sink for daily dish cleaning, coffee, tea maker, etc.
What We Offer:

Competitive Pay: $15 - $18 per hour (plus tip share)
Benefits: Paid time off, health insurance, 401(k), Garden Membership, discounts, and flexible scheduling. The Huntsville Botanical Garden is recognized as a “Best Place for Working Parents in 2026”.
Work Environment: Work in a naturally delightful setting grounded in the values of exemplifying expertise, embracing curiosity, looking forward, collaborating with compassion and taking time to celebrate.
Job descriptions are guidelines that attempt to characterize essential functions and responsibilities of a job, and are subject to change as needs and programs change. At Huntsville Botanical Garden job descriptions are considered neither inclusive nor exclusive. It is expected that up to 20% of your duties may change annually.



Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.



The Huntsville Botanical Garden supports a culture of inclusion that attracts, inspires, and engages people to achieve success. The Garden is committed to hire and develop employees based on job-related qualifications irrespective of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, or veteran status. To increase diversity in professions related to the public garden realm, we encourage applications from underrepresented minorities, persons with disabilities, and veterans.

Job Title: Garden Tram Tour Guide

Department: Learning and Public Engagement

Supervisor: Exhibit Production Coordinator

Supervises: N/A

FLSA Salary Classification: Non-Exempt

Revision Update: May 8, 2025

Availability: Primarily Wednesday-Sunday during daytime hours with some evening requirements for evening events and rentals. Days may vary during Galaxy of Lights.


Position Summary:

Garden Tram Drivers provide guests a naturally delightful educational visit through the Garden transporting visitors on an 11-15 passenger open-air electric tram. Garden Tram Drivers will provide interpretation of the Garden’s mission, highlighting key garden areas, collections, seasonal elements, programs, and events. They will act as an ambassador of the Garden, greeting visitors, responding to inquiries, and helping provide positive visitor experiences.


Essential Functions:

Greet passengers and ensure passenger safety during tour. Assist passengers in boarding and disembarking from the vehicle if necessary. Demonstrate a high standard of all safety guidelines and standard operating procedures to appropriately operate, maintain, and transport guests. Observance of both institutional and departmental policies and protocols is required.
Learn and master content to provide narrated tours for all seasons and multiple routes for visitors of all ages. Educate and entertain passengers with narration points provided in training for both daytime and nighttime experiences.
Provide excellent customer service to all guests as an ambassador of the Garden with the ability to work independently or in a team.
Maintain the cleanliness of the vehicles and monitor operating conditions.
Provide support for the Garden’s attractions, exhibitions, and events to include ticket barcode scanning, taking digital payment, and line management as needed.
Maintain a professional appearance and demeanor, representing the brand of the Huntsville Botanical Garden.
Obtain training and remain knowledgeable of the Garden’s history, current displays, key feature areas, current events, and seasonal exhibitions to share with the public. Attend training sessions to obtain new and relevant information.
Work outdoors in all varieties of weather conditions and temperatures.
Partner with departments such as Hospitality and Development to provide transport services for groups as necessary and perform other duties as assigned.
Requirements
Minimum Qualifications:

Must be at least 20 years of age with a high school diploma. Must have a valid driver’s license and maintain a safe driving record; subject to motor vehicle record (MVR) checks before and during employment. Tram drivers must be safety-oriented with at least one year of experience in the service and/or tour industry as a public speaker with a talent for engaging an audience of adults and children. Excellent communication skills, professional demeanor, and ability to articulate verbal presentation with a strong command of the English language required.


Must be available to work during the daytime, evening, weekend and occasional holidays as scheduled. Must obtain CPR and First Aid training. Proficiency in Microsoft Office is required.


Success Factors:

A commitment to, and ability to effectively convey, the Garden’s mission of connecting people with plants with genuine passion that also embraces and exemplifies the Garden’s core values.
The ability to adapt, learn new information, and open-mindedness is crucial for the Garden’s evolution over time. Continual interest in learning about the Garden including its history, plant collections, and programs.
Focused on teamwork, a friendly demeanor, excellent communication skills, customer service minded, and adaptability to various audiences and scheduling needs.
Prioritize safety and effectively follow operating procedures.
Ability to discern and adapt to the needs and interests of others and make sound judgments based on the environment.

Preferred Qualifications:

Additional education of two or more years of college is preferred, or two additional years of experience in the service and/or tour industry as a public speaker with a talent for engaging an audience of adults and children. Horticulture and plant identification knowledge is a plus. Bilingual speakers preferred.


Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.


Physical demands:

Frequent driving of tram that requires continuous movement from standing, sitting, walking, while listening, and speaking.
Occasional requirements for lifting, pushing, and pulling items up to 50 pounds.
Continuous exposure to the outdoor environment and to varied weather conditions.
Work Environment:

Primarily outdoor conditions on uneven terrain and can include working in inclement weather, heat, cold, and humidity.
Equipment used includes tram, Bluetooth headset microphone/on-board audio system, accessible lift/ramp, two-way radio, First Aid supplies, golf carts, and computer.
Schedule: Tram operates on both weekday and weekends with some evening requirements. Flexibility is essential.

Job descriptions are guidelines that attempt to characterize major duties and responsibilities of employees and are subject to change as needs and programs change. At Huntsville Botanical Garden they are considered neither inclusive nor exclusive. It is expected that up to 20% of your duties may change annually.



Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.



The Huntsville Botanical Garden supports a culture of inclusion that attracts, inspires, and engages people to achieve success. The Garden is committed to hire and develop employees based on job-related qualifications irrespective of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, or veteran status. To increase diversity in professions related to the public garden realm, we encourage applications from underrepresented minorities, persons with disabilities, and veterans.

Maintenance Mechanic


Department: Facilities & Grounds

Supervisor: Manager of Site Operations

Supervises: N/A

Revision Date: July 2026

FLSA Salary Classification: Non Exempt

Availability: Full time (40hr/week) Monday - Friday with a flexible start time.


General Summary:

Performs the Garden’s daily equipment, tool, and vehicle maintenance and services. This includes but not limited to cars, trucks, gas and electric utility carts, gas and electric outdoor power equipment, diesel and gasoline construction/forestry equipment and facility equipment and systems. Adheres to policies, procedures, and systems that support the overall mission and strategies of the organization through maintaining the grounds, assets, support systems, and physical appearance of the Garden in an exceptional manner.


Essential Duties:

Works independently and with other department staff to perform the maintenance and repair of the Garden’s vehicle, cart, and equipment fleet.
Works closely with the Manager of Site Operations to ensure the maintenance of the Garden’s equipment vehicles and tools, incorporating both a responsive repair and preventive maintenance approach that details an ongoing, actionable plan. Supervises the resources or directly performs regular, documented inspections to identify repairs and improvements required.
Works within and assists with the ongoing use and improvement of work order/asset management program.
Solves problems related to mechanical and electrical troubleshooting as part of vehicle and equipment maintenance.
Small scale fabrication or repair of steel frames, assembly racks, etc. to support ongoing operations.
Works collaboratively with other departments to support both the goals of the department as well as the entire organization.
May occasionally perform tasks related to facility or site maintenance including routine survey of the facilities and perform other duties as assigned.
Requirements
Minimum Qualifications:

High School diploma or GED required and 2 years of experience with general small engine, equipment and vehicle maintenance and troubleshooting that includes demonstrated experience in coordinating logistics and services required to provide full-service support. Practical, hands-on experience repairing and operating a variety commercial equipment and tools, including but not limited to landscaping equipment, tractors, skid loaders, HD trucks, etc.
Must possess a valid driver’s license, which is subject to insurability and an annual Motor Vehicle Record (MVR) report.

Success Factors:

Exemplifies the Gardens Core Values and has a true desire to collaborate with others to better a process, idea, or task. Embrace the Garden’s mission of plant conservation, education, and research.
Strong knowledge of general maintenance disciplines.
Ability to efficiently use a computer including online programs like asset management, work order systems, online sourcing and ordering of parts, and standard Microsoft applications like word and excel.
Strong interpersonal communication skills. Maintains high standards and effective communications of the performance expectation for departmental staff.
Ability to work under pressure and to meet multiple deadlines. A self-starter who excels at problem solving and the ability to identify issues and consider multiple solutions. Enthusiastic learner who demonstrates a strong attention to esthetics detail.
Decision making skills, time management skills and the ability to prioritize.

Preferred Qualifications:

Experience with welding (certification not required) soldering, oxy/acetylene and general metal fabrication preferred.
Experience with electric cart/equipment maintenance, diesel engine maintenance, hydraulic system maintenance or general industrial/ commercial maintenance is preferred.
Professional certifications in equipment or vehicle maintenance or other related trades preferred.
Experience in a complex environment of multi-building campus serving a public 7-day a week operation preferred.


Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Demands: Requires frequent physical activity: lifting and carrying up to 50 lbs., team lifts of items over 50 lbs is occasionally required, frequently traverses varied terrain, and travels across Garden in vehicles. Must wear Personal Protective Equipment.
Work Environment: Office environment and Garden grounds. Work is performed indoors and outdoors, in all weather conditions.
Equipment: General office equipment, two-way radio, multiple types of vehicles, basic hand power tools.

Job descriptions are guidelines that attempt to characterize essential functions and responsibilities of a job and are subject to change as needs and programs change. At Huntsville Botanical Garden job descriptions are considered neither inclusive nor exclusive. It is expected that up to 20% of your duties may change annually.



Employees must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.



The Huntsville Botanical Garden supports a culture of inclusion that attracts, inspires, and engages people to achieve success. The Garden is committed to hiring and developing employees based on job-related qualifications irrespective of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, or veteran status. To increase diversity in professions related to the public garden realm, we encourage applications from underrepresented minorities, persons with disabilities, and veterans.

Gardener

Department: Plant Science & Conservation

Supervisor: Area Supervisors

Supervises: N/A

FLSA Salary Classification: Non-Exempt

Revision Date: November 2023

Availability: Ability to work a flexible schedule. Work will require regular weekend rotations and occasional holiday hours depending on the garden’s needs.


Position Summary:

Performs landscape maintenance throughout the Garden including fertilizing and mowing lawns, edging, installing plants and seasonal flower designs, pruning trees and shrubs, mulching, watering, and weeding garden beds. Executes maintenance to ensure the Garden is in excellent horticultural and aesthetic condition.


Essential Functions:

Communicate with supervisors and co-workers to understand and achieve individual garden and garden collection objectives.
Perform all functions involved in the care of the Garden, including planting, dividing, and transplanting trees, shrubs, perennials, and annuals. Weeding, mulching, watering, cultivating, and fertilizing. Under the direction of the area supervisor or horticulturists, pruning plants and trees for beneficial plant growth and health. Weed eating, edging, removing unwanted sod, brush cutting, and turf care. Removing litter, twigs, leaves, and other debris. Maintaining plant labels and reporting damaged or missing plant labels, utilizing mapping tools, i.e., Survey 123.
Demonstrate the ability to safely operate and maintain all equipment according to the operator’s manuals. Responsible for proper operation and maintenance of tools and equipment.
Monitor and control invasive species and threatening insects, diseases, and nuisance pests. Mix, apply, store, and safely handle herbicides, pesticides, and fungicides
Monitor and maintain Garden water features. Responsible for reporting necessary garden features, equipment, and hardscape repairs to appropriate supervisors. Monitor irrigation equipment and notify supervisors of concerns.
Prepare and maintain the Garden for special events, exhibitions, and other large-scale projects and performs other duties as assigned.


Requirements
Minimum Qualifications:

High School Diploma, GED, or equivalent and 1+ year practical experience in horticulture, landscaping, or related field or an equivalent combination of training, skills, and experience. Must be able to understand and follow all safety requirements, guides, and procedures, and possess a strong interest in plants and their proper culture and care. Basic proficiency with Microsoft Office applications such as Outlook, Excel and Word.


Success Factors:

Efficient and effective in the execution of tasks. Ability to organize work, maintain schedules, and problem-solve. Decision-making skills and the ability to prioritize.
Ability and willingness to adapt to a wide variety of duties and responsibilities in all weather conditions.
Guest service-focused with the ability to relate kindly and respectfully with persons internal and external to the Garden. Must demonstrate the Garden’s Core Values in all relationships at work and behave ethically in all business matters.
Aptitude and experience with safely operating large equipment, such as trucks, tractors, and riding mowers required.
Skilled in using hand tools and operating small power equipment required. Excellent communication skills (verbal and written) are required. Proficient with Microsoft Office.

Preferred Qualifications:

2+ years practical experience in horticulture, landscaping, or related field or an equivalent combination of training, skills, and experience. Demonstrated experience operating equipment used for landscape maintenance such as mowers, weed eaters, tractors, etc.


Physical Requirements:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Demands: Requires significant physical activity such as occasional lifting (50 to 100-lb) with team member assistance several times each day, frequent solo lifting (up to 50 lb), bending, climbing (up to 15 ft), walking over uneven and sloping terrain. Sense of vision and hearing in the normal range with or without correction. Sense of touch and the ability to wear Personal Protective Equipment are required.
Work Environment: Work is performed primarily outdoors in all weather conditions. Exposure to loud, prolonged noises and/or vibrations.

Job descriptions are guidelines that attempt to characterize major duties and responsibilities of employees, and are subject to change as needs and programs change. At Huntsville Botanical Garden they are considered neither inclusive nor exclusive. It is expected that up to 20% of your duties may change annually.


Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.


The Huntsville Botanical Garden supports a culture of inclusion that attracts, inspires, and engages people to achieve success. The Garden is committed to hire and develop employees based on job-related qualifications irrespective of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, or veteran status. To increase diversity in professions related to the public garden realm, we encourage applications from underrepresented minorities, persons with disabilities, and veterans.

Description
Job Title: Facility Maintenance Technician

Department: Facilities & Grounds

Supervisor: Building Maintenance Manager

Supervises: N/A

FLSA Salary Classification: Non Exempt

Last Update: July 2026

Availability: Full time (40hr/week) schedule varies during regular Garden hours to assist with opening and closing duties. Some weekend and evening availability is required.

Position Summary:

Performs the Garden’s daily facility maintenance and services including building maintenance (may include painting, drywall repair, trim carpentry, lighting, pressure washing, electrical, plumbing repair, etc.), janitorial services, safety/security systems, facility setup/support, and program support services in order to provide a safe, healthy, and effective environment that reflects the standards of operation of the organization. Adheres to policies, procedures and systems that support the overall mission and strategies of the organization through maintaining the grounds, assets, support systems, and physical appearance of the Garden in an exceptional manner.


Essential Functions:

Works independently and with other department staff to perform the maintenance of the Garden’s buildings, structures, equipment, incorporating both a responsive repair and preventive maintenance.
Collaborates with other team members to complete projects, support initiatives and provide operational support to a wide variety of programs and events.
Performs regular, documented inspections to identify repairs and improvements required.
Participates in and supports the usage of automated systems needed for records management related to work orders, furniture, equipment, specifications and supplies management.
Assists and escorts 3rd party service providers while performing duties in our facilities
Provides day to day support related to the full range of indoor and outdoor Garden activities, venues, AV and technology systems, furniture and equipment and janitorial services.
Assists in providing a safe and accessible workplace that is maintained in compliance with OSHA, ADA and all other regulatory requirements.
Works collaboratively with members of the facilities and grounds department as well other departments to support both the goals of the department as well as the entire organization.
May occasionally perform duties of Grounds Maintenance Assistant opening and closing the Garden facilities.
Performs other duties as assigned.


Requirements
Minimum Qualifications:

High School diploma or GED required and at least 1 year of experience with interior/exterior painting, drywall repair, or general commercial/residential maintenance required. Strong knowledge of general maintenance disciplines with demonstrated experience in coordinating logistics and services required to provide full-service support. Practical, hands-on experience with a variety of the support services and tools under the scope of the position’s responsibilities including safely operating job-related equipment and tools, including their care and maintenance. Must possess a valid driver’s license, which is subject to insurability and an annual Motor Vehicle Record (MVR) report.


Success Factors:

A commitment to, and ability to effectively convey, the Garden’s mission of connecting people with plants with a genuine passion that also embraces and exemplifies the Garden’s core values.
Strong written and verbal communication skills.
Ability to work under pressure and to meet multiple deadlines with frequent interruptions.
A self-starter who excels at problem solving and the ability to identify issues, and consider multiple solutions. Maintains high standards.
Enthusiastic learner who demonstrates a strong attention to esthetics detail, ability to create schedules and problem solve.
Decision making skills, time management skills and the ability to prioritize.
Physical ability to routinely survey the facilities.


Preferred Qualifications:

Experience with trim carpentry, general construction methods, electrical troubleshooting/wiring methods, plumbing or HVAC maintenance/repair is a plus.
Experience in a complex environment of multi-building campus serving a public 7-day a week operation preferred.
Professional certification(s) in Electrical, Plumbing, Wiring Methods or other related trades are a plus.


Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Demands: Physical Demands: Requires a continuous level of physical activity: frequent lifting and carrying (up to 50 lbs, team lifting of heavier items.), continuous movement traversing over varied terrain, and traveling by vehicles. Occasional local travel required. Sense of vision in the normal range with or without correction. Sense of touch and the ability to wear Personal Protective Equipment required.
Work Environment: Office environment and Garden grounds. Work is performed indoors and outdoors, in all weather conditions.
Equipment: General office equipment, two-way radio, multiple types of vehicles, basic hand power tools.
Job descriptions are guidelines that attempt to characterize essential functions and responsibilities of a job and are subject to change as needs and programs change. At Huntsville Botanical Garden job descriptions are considered neither inclusive nor exclusive. It is expected that up to 20% of your duties may change annually.


Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.


The Huntsville Botanical Garden supports a culture of inclusion that attracts, inspires, and engages people to achieve success. The Garden is committed to hire and develop employees based on job-related qualifications irrespective of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, or veteran status. To increase diversity in professions related to the public garden realm, we encourage applications from underrepresented minorities, persons with disabilities, and veterans.

Applicants from the 8.6 Hiring Event.

General Summary

The part time teller is responsible for providing exceptional customer service to consumer and commercial customers by conducting cash, deposit, and withdrawal transactions efficiently and accurately while in compliance with established policies and procedures. Under the direct supervision of the Head Teller, the part time teller also assists new and existing customers with financial needs and offers products and services to fulfill those needs.



Essential Functions

This position requires flexible hours.



Relationship Development

Identifies and meets customer needs through sales and service with focus on deepening customer relationships
Actively listens for opportunities to cross-sell additional products and services
Answers customer inquiries and refers customers to the appropriate bank representative for specialized products and services
Answers phone courteously within three rings or less
Demonstrates Raving Fans behaviors and use of the Winning Play while creating exceptional customer experiences
Resolves customer complaints regarding sales and service


Branch Operations

Maintain an adequate cash drawer at all times; this includes buying and selling currency to and from the vault, as necessary
Conducts cash, deposit, loan, deposit and withdrawal transactions accurately
Balances cash drawer in accordance with Bank procedures and regulations
Perform as a team member in allocating and coordinating the work flow
Contribute to the fulfillment of the department and bank objectives and goals
Processes night deposits
Completes Teller Hours Worksheet accurately and in a timely manner
Prepares compliance forms, such as, Monetary Instrument Log (MIL), Currency Transaction Report (CTR), etc. accurately and in a timely manner
Operates bank equipment, such as, teller machine, currency counter, cash advance machine, typewriter, etc.
Issues Official Checks and Money Orders
Trains with Head Teller to perform Head Teller duties
Attends branch meetings
Processes credit card cash advances
Performs other duties as assigned


Compliance

Adhere to all regulatory requirements and bank policies and procedures
Resolves any discrepancies involving Currency Transaction Reports (CTR), Monetary Instrument Log (MIL) in a timely manner
Notifies Head Teller of any outage before close of day
Adheres to the Cash Control Procedures
Ensures teller area is secure and all security requirements are followed
Completes required online training assignments in a timely manner


Working Conditions

Generally good with little exposure to noise, extreme temperatures, dust, or other adverse factors.
Considerable effort and eyestrain from continuously verifying accuracy of all work leaving the department.
May be required to stand for long periods of time while providing teller service.


Minimum Level of Preparation and Training

High School diploma or equivalent
One year previous experience with direct customer service interaction required
Previous experience handling cash transactions preferred


Required Abilities, Knowledge, and Skills

Ability to further develop consumer and commercial relationships and cross-sell additional products and services to match customer’s needs and wants
Ability to develop knowledge of the bank’s products, services, and processes
Ability to accomplish multiple objectives in a fast paced environment
Ability to develop a thorough understanding of bank specific software and other basic office equipment
Excellent communication, team-work, and customer service skills
Strong organizational, time management, and presentation skills
Working knowledge of Microsoft Office Applications, such as, Work, Excel, and Outlook




Employees are required to perform other duties as assigned by management that may not be listed. Management reserves the right to change this job description as needed.

General Summary

The part time teller is responsible for providing exceptional customer service to consumer and commercial customers by conducting cash, deposit, and withdrawal transactions efficiently and accurately while in compliance with established policies and procedures. Under the direct supervision of the Head Teller, the part time teller also assists new and existing customers with financial needs and offers products and services to fulfill those needs.



Essential Functions

This position requires flexible hours.



Relationship Development

Identifies and meets customer needs through sales and service with focus on deepening customer relationships
Actively listens for opportunities to cross-sell additional products and services
Answers customer inquiries and refers customers to the appropriate bank representative for specialized products and services
Answers phone courteously within three rings or less
Demonstrates Raving Fans behaviors and use of the Winning Play while creating exceptional customer experiences
Resolves customer complaints regarding sales and service


Branch Operations

Maintain an adequate cash drawer at all times; this includes buying and selling currency to and from the vault, as necessary
Conducts cash, deposit, loan, deposit and withdrawal transactions accurately
Balances cash drawer in accordance with Bank procedures and regulations
Perform as a team member in allocating and coordinating the work flow
Contribute to the fulfillment of the department and bank objectives and goals
Processes night deposits
Completes Teller Hours Worksheet accurately and in a timely manner
Prepares compliance forms, such as, Monetary Instrument Log (MIL), Currency Transaction Report (CTR), etc. accurately and in a timely manner
Operates bank equipment, such as, teller machine, currency counter, cash advance machine, typewriter, etc.
Issues Official Checks and Money Orders
Trains with Head Teller to perform Head Teller duties
Attends branch meetings
Processes credit card cash advances
Performs other duties as assigned


Compliance

Adhere to all regulatory requirements and bank policies and procedures
Resolves any discrepancies involving Currency Transaction Reports (CTR), Monetary Instrument Log (MIL) in a timely manner
Notifies Head Teller of any outage before close of day
Adheres to the Cash Control Procedures
Ensures teller area is secure and all security requirements are followed
Completes required online training assignments in a timely manner


Working Conditions

Generally good with little exposure to noise, extreme temperatures, dust, or other adverse factors.
Considerable effort and eyestrain from continuously verifying accuracy of all work leaving the department.
May be required to stand for long periods of time while providing teller service.


Minimum Level of Preparation and Training

High School diploma or equivalent
One year previous experience with direct customer service interaction required
Previous experience handling cash transactions preferred


Required Abilities, Knowledge, and Skills

Ability to further develop consumer and commercial relationships and cross-sell additional products and services to match customer’s needs and wants
Ability to develop knowledge of the bank’s products, services, and processes
Ability to accomplish multiple objectives in a fast paced environment
Ability to develop a thorough understanding of bank specific software and other basic office equipment
Excellent communication, team-work, and customer service skills
Strong organizational, time management, and presentation skills
Working knowledge of Microsoft Office Applications, such as, Work, Excel, and Outlook




Employees are required to perform other duties as assigned by management that may not be listed. Management reserves the right to change this job description as needed.

General Summary

The part time teller is responsible for providing exceptional customer service to consumer and commercial customers by conducting cash, deposit, and withdrawal transactions efficiently and accurately while in compliance with established policies and procedures. Under the direct supervision of the Head Teller, the part time teller also assists new and existing customers with financial needs and offers products and services to fulfill those needs.



Essential Functions

This position requires flexible hours.



Relationship Development

Identifies and meets customer needs through sales and service with focus on deepening customer relationships
Actively listens for opportunities to cross-sell additional products and services
Answers customer inquiries and refers customers to the appropriate bank representative for specialized products and services
Answers phone courteously within three rings or less
Demonstrates Raving Fans behaviors and use of the Winning Play while creating exceptional customer experiences
Resolves customer complaints regarding sales and service


Branch Operations

Maintain an adequate cash drawer at all times; this includes buying and selling currency to and from the vault, as necessary
Conducts cash, deposit, loan, deposit and withdrawal transactions accurately
Balances cash drawer in accordance with Bank procedures and regulations
Perform as a team member in allocating and coordinating the work flow
Contribute to the fulfillment of the department and bank objectives and goals
Processes night deposits
Completes Teller Hours Worksheet accurately and in a timely manner
Prepares compliance forms, such as, Monetary Instrument Log (MIL), Currency Transaction Report (CTR), etc. accurately and in a timely manner
Operates bank equipment, such as, teller machine, currency counter, cash advance machine, typewriter, etc.
Issues Official Checks and Money Orders
Trains with Head Teller to perform Head Teller duties
Attends branch meetings
Processes credit card cash advances
Performs other duties as assigned


Compliance

Adhere to all regulatory requirements and bank policies and procedures
Resolves any discrepancies involving Currency Transaction Reports (CTR), Monetary Instrument Log (MIL) in a timely manner
Notifies Head Teller of any outage before close of day
Adheres to the Cash Control Procedures
Ensures teller area is secure and all security requirements are followed
Completes required online training assignments in a timely manner


Working Conditions

Generally good with little exposure to noise, extreme temperatures, dust, or other adverse factors.
Considerable effort and eyestrain from continuously verifying accuracy of all work leaving the department.
May be required to stand for long periods of time while providing teller service.


Minimum Level of Preparation and Training

High School diploma or equivalent
One year previous experience with direct customer service interaction required
Previous experience handling cash transactions preferred


Required Abilities, Knowledge, and Skills

Ability to further develop consumer and commercial relationships and cross-sell additional products and services to match customer’s needs and wants
Ability to develop knowledge of the bank’s products, services, and processes
Ability to accomplish multiple objectives in a fast paced environment
Ability to develop a thorough understanding of bank specific software and other basic office equipment
Excellent communication, team-work, and customer service skills
Strong organizational, time management, and presentation skills
Working knowledge of Microsoft Office Applications, such as, Work, Excel, and Outlook




Employees are required to perform other duties as assigned by management that may not be listed. Management reserves the right to change this job description as needed.

General Summary

The full time teller is responsible for providing exceptional customer service to consumer and commercial customers by conducting cash, deposit, and withdrawal transactions efficiently and accurately while in compliance with established policies and procedures. Under the direct supervision of the Head Teller, the full time teller also assists new and existing customers with financial needs and offers products and services to fulfill those needs.



Essential Functions

This position requires flexible hours.



Relationship Development

Identifies and meets customer needs through sales and service with focus on deepening customer relationships
Actively listens for opportunities to cross-sell additional products and services
Answers customer inquiries and refers customers to the appropriate bank representative for specialized products and services
Answers phone courteously within three rings or less
Demonstrates Raving Fans behaviors and use of the Winning Play while creating exceptional customer experiences
Resolves customer complaints regarding sales and service


Branch Operations

Maintain an adequate cash drawer at all times; this includes buying and selling currency to and from the vault, as necessary
Conducts cash, deposit, loan, deposit and withdrawal transactions accurately
Balances cash drawer in accordance with Bank procedures and regulations
Perform as a team member in allocating and coordinating the work flow
Contribute to the fulfillment of the department and bank objectives and goals
Processes night deposits
Completes Teller Hours Worksheet accurately and in a timely manner
Prepares compliance forms, such as, Monetary Instrument Log (MIL), Currency Transaction Report (CTR), etc. accurately and in a timely manner
Operates bank equipment, such as, teller machine, currency counter, cash advance machine, typewriter, etc.
Issues Official Checks and Money Orders
Trains with Head Teller to perform Head Teller duties
Attends branch meetings
Processes credit card cash advances
Performs other duties as assigned


Compliance

Adhere to all regulatory requirements and bank policies and procedures
Resolves any discrepancies involving Currency Transaction Reports (CTR), Monetary Instrument Log (MIL) in a timely manner
Notifies Head Teller of any outage before close of day
Adheres to the Cash Control Procedures
Ensures teller area is secure and all security requirements are followed
Completes required online training assignments in a timely manner


Working Conditions

Generally good with little exposure to noise, extreme temperatures, dust, or other adverse factors.
Considerable effort and eyestrain from continuously verifying accuracy of all work leaving the department.
May be required to stand for long periods of time while providing teller service.


Minimum Level of Preparation and Training

High School diploma or equivalent
One year previous experience with direct customer service interaction required
Previous experience handling cash transactions preferred


Required Abilities, Knowledge, and Skills

Ability to further develop consumer and commercial relationships and cross-sell additional products and services to match customer’s needs and wants
Ability to develop knowledge of the bank’s products, services, and processes
Ability to accomplish multiple objectives in a fast paced environment
Ability to develop a thorough understanding of bank specific software and other basic office equipment
Excellent communication, team-work, and customer service skills
Strong organizational, time management, and presentation skills
Working knowledge of Microsoft Office Applications, such as, Work, Excel, and Outlook




Employees are required to perform other duties as assigned by management that may not be listed. Management reserves the right to change this job description as needed.

Applicants from the 8.6 Hiring Event.

Customer Service Representative

Joe Wheeler EMC
Trinity, AL

Joe Wheeler EMC, located in North Alabama, is seeking qualified applicants for the position of Customer Service Representative.

Candidates must be customer-oriented, professional and possess at least two years’ experience in an office environment with substantial customer contact and/or a bachelor’s degree in a business-related field. Candidates must possess excellent customer service skills with the ability to respond courteously to all customers and maintain high customer satisfaction. Candidates must possess excellent oral and written communication skills as well as problem solving skills. High School Graduate and Accredited College Coursework in Business Math, Principles of Accounting and Business Communications is required. Working knowledge of Microsoft Word, Windows and Excel is required.

Pre-employment testing is required, as well as pre-employment screening. Resumes will be accepted in addition to the application.

If interested, please apply online at www.jwemc.coop

Deadline for applying is August 17, 2026.


Joe Wheeler EMC is an Equal Opportunity Employer

Plastic Recyclers Southeast, Inc. (PRSEI) | Decatur, Alabama | Full Time, Onsite

We buy, sell, and recycle plastic materials, regrind, repro, and wide spec resins, working with manufacturers and processors across the country. We're a growing company built on relationships and speed, and we're looking for the right person to help us keep scaling without losing what makes us good at this.

This role is the backbone of our sales operation. You'll be the person who keeps deals organized, orders accurate, and our systems actually useful, so our sales team can move fast without dropping anything. If you like being the one who makes a fast moving team run smoother, we want to talk to you.

What you'll do: Work directly with our Sales Manager and outside sales team as their right hand on the administrative side of every deal. Create and manage sales quotes, sales orders, and purchase orders, keeping everything accurate and moving. Own our CRM system day to day, so the team always has a clear, current picture of where things stand. Help spot opportunities to grow business with current customers, and bring back relationships that have gone quiet. Jump in on customer service questions and help push deals across the finish line when it counts. Pull together sales reports and performance tracking so leadership has a clear read on the business.

What you bring: Experience in an administrative, customer service, order entry, or sales support role, B2B experience is a plus. Comfort working inside a CRM or order system every day, keeping records accurate even when things move fast. Solid skills in Excel, Outlook, and Teams. Clear communication and the ability to juggle several moving pieces without losing track of the details. A high school diploma or equivalent, an associate's degree is a plus but not required if you've got the right experience.

Nice to have: Experience in plastics, recycling, or industrial distribution. Hands on experience with Pipedrive or a similar CRM platform.

How to apply: Send your resume to [email protected] with "Sales Administrator Application" in the subject line. Tell us a little about why this role caught your eye, we'd genuinely like to know.

Applicants from the 7.8 Lockheed Martin Hiring Event.

Job Description Summary:

Designs, coordinates, conducts and evaluates a variety of training programs for assigned departments; participates in the development and modification of Credit Union operational procedures and their communication as related to Collections, Member Solutions and 3rd Party Vendors. Evaluates, documents, and reports the quality of staff member interactions through call and transaction monitoring.

Essential Duties and Responsibilities:

Develops, implements and conducts training programs cross functionally with departments and leadership teams to improve member satisfaction and ensure all new rules and regulations are communicated and properly implemented in a timely manner. Ensures all programs are expandable and scalable.
Plans and conducts new hire, refresher, and ongoing training programs including but not limited to, soft skills, account services and maintenance, policies, procedures and product information for Collections, Member Solutions staff and 3rd Party collectors.
Serves as a primary resource for other employees including remote, hybrid and in-office staff by mentoring, providing ongoing training and guidance and ensuring all changes in policies and procedures are communicated and understood.
Manages, monitors, and reports on quality of training program and performance of trainees as they progress through the process.
Conducts quality-related reviews of staff performance, evaluating against internal quality standards to ensure proper employee engagement with members and co-workers, interaction handling and technical support skills. Including, but not limited to; call monitoring, review of data entry and transactions processed, and analysis of other performance metrics that influence success. Aids and assists in the review of 3rd party agent quality reviews.
Administers and develops evaluation tools to serve as feedback to determine training success and improvement outcomes. Reports on department key performance indicators and provides coaching when objectives are not met.
Provides specific feedback and corrective action to address quality issues and ensure compliance with quality standards to leadership teams. Maintains observation forms and center monitoring database.
Designs and maintains internal service content system including departmental guides, manuals, and help guides to provide most current product/policy references to staff.
Participates in system testing and evaluation for applicable system updates and other software packages that are used by the various areas that require training.

Company Wide Expectations:

Maintains a professional image and demeanor at all times, consistently demonstrating Credit Union RISE Values and adhering to the Code of Ethics.
Delivers friendly, caring service to internal and external members.
Complies with all applicable State, Federal and NCUA rules and regulations and all Credit Union policies and procedures.
Follow all physical and online security procedures and maintain strict confidentiality of all member information.
Completes all required regulatory and compliance training and maintains required knowledge of Credit Union products and services.
Works scheduled hours and maintains punctuality.
Performs other related duties as assigned or requested.

EDUCATION/EXPERIENCE:

High School Diploma or GED - Required
Training Specific Certification - Required
2 Years -- Progressively responsible experience in a credit union or call center -- Required
2 Years -- Experience developing and delivering/facilitating training in adult settings -- Required
Experience in collections -- Required


Skills/Abilities:

Effectively apply internal/external customer service practices and processes to meet quality service standards and achieve member satisfaction.
Learn and apply information, on a wide range of Credit Union products, services and regulatory compliance requirements, in order to assess member situations and develop solutions.
Communicate in a professional manner and deliver information clearly and effectively. Actively listen to questions, opinions and ideas of others. Use tact and diplomacy in sensitive and confidential situations.
Provide guidance in the resolution of problems utilizing knowledge and experience within areas of responsibility.
Lead and model RISE values and the Code of Ethics through daily interactions and conduct.
Promote and foster excellent member service and teamwork.
Identify learning styles and adapt training and coaching to meet the needs of individual trainees.
Strong interpersonal and communication skills, both oral and written and an ability to interact with all levels of the organization.
Technical writing skill and use correct English including spelling, grammar and punctuation.
Operate computers and use business software and other standard office equipment.
Understand and follow written and oral instructions.
Set priorities and manage one’s own time effectively.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements:

Intermittent standing, sitting, walking, bending and climbing.
Using hands repetitively to handle, feel or operate computers and other standard office equipment.
Reaching with hands and arms.
Intermittent lifting and carrying up to 25 pounds.

WORK ENVIRONMENT:

An employee in this job will experience the following main work environments, others not listed may also be encountered on occasion;

Work Environment

Works in a high call volume, fast paced call center environment.


Redstone Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or status as an individual with disability. All qualified applicants will not be discriminated against on the basis of disability.

We are proud to be a Drug-Free and Tobacco Free Workplace.

Job Description Summary:

Performs a variety of collections activities and utilizes all available resources to reduce delinquent accounts, avoid charge-offs and foreclosures. Interacts with members to gain knowledge and understanding of their financial situation. Creates payment plans to protect the assets of the Credit Union.

Essential Duties and Responsibilities:

Performs collections on delinquent accounts through phone calls, correspondence and follow-up; uses reason and research to find solutions and make payment arrangements; makes recommendations for account charge-offs, repossessions and foreclosures.
Documents and processes departmental work, including but not limited to; verifying for accuracy and completeness, performing research, scanning and filing documents and other materials, retrieving and releasing documents and records.
Performs specialized data entry to prepare a variety of standard materials, documents and reports; updates computer records and databases; completes and processes standard forms related to areas of responsibility.
Updates, flags and closes delinquent accounts; prepares journal vouchers for payments.
Prepares and maintains a variety of reports, including but not limited to; delinquencies, bankruptcies, foreclosures, returned checks and account charge-offs.
Interacts with other departments, attorneys and third party vendors to research and resolve problems and provide requested information.
Maintains records of work performed.

Company Wide Expectations:

Maintains a professional image and demeanor at all times, consistently demonstrating Credit Union RISE Values and adhering to the Code of Ethics.
Delivers friendly, caring service to internal and external members.
Complies with all applicable State, Federal and NCUA rules and regulations and all Credit Union policies and procedures.
Follow all physical and online security procedures and maintain strict confidentiality of all member information.
Completes all required regulatory and compliance training and maintains required knowledge of Credit Union products and services.
Works scheduled hours and maintains punctuality.
Performs other related duties as assigned or requested.

EDUCATION/EXPERIENCE:

High School Diploma or GED - Required
2 Years - Collections Experience - lending or member service experience may be considered - Required

SKILLS/ABILITIES:

Effectively apply internal and external customer service practices and processes to meet quality service standards and achieve member satisfaction.
Learn and apply information, on a wide range of Credit Union products, services and regulatory compliance requirements, in order to assess member situations and develop solutions.
Resolve problems utilizing advanced knowledge and experience.
Communicate in a professional manner and deliver information clearly and effectively. Actively listen to questions, opinions and ideas of others. Use tact and diplomacy in sensitive and confidential situations.
Use correct English including spelling, grammar and punctuation.
Operate computers and use business software and other standard office equipment.
Understand and follow written and oral instructions.
Set priorities and manage one’s own time effectively.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements:

Intermittent standing, sitting, walking, bending and climbing.
Using hands repetitively to handle, feel or operate computers and other standard office equipment.
Reaching with hands and arms.
Intermittent lifting and carrying up to 25 pounds.

WORK ENVIRONMENT:

An employee in this job will experience the following main work environments, others not listed may also be encountered on occasion;
Works in general office environment in a financial services facility.


Redstone Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or status as an individual with disability. All qualified applicants will not be discriminated against on the basis of disability.

We are proud to be a Drug-Free and Tobacco Free Workplace.

Job Description Summary:

Serves as Commercial Insurance Agent for Redstone Services Group by providing sales and service of Property & Casualty insurance products to members for new and existing accounts.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Maintains a professional image and demeanor at all times consistently demonstrating Agency PREPARED Core Values and adhering to the Agency Code of Ethics. Delivers friendly, caring service to internal and external members.
Meets with members; assesses their needs and concerns; explains features and merits of commercial insurances policies offered; recommends amount and type of coverage based on analysis of member's circumstances.
Develop and execute a plan to expand commercial client base and obtain new client accounts. Providing professional risk management advice regarding available products and services
Documents and processes requests for new products and services, including, but not limited to; calculating and quoting premium rates; completing applications, collecting premiums to bind coverage, and determining payment methodology.
Assists policyholders with commercial insurance claims, changes, and renewing or upgrading accounts.
Provide immediate follow up on referrals and with existing client to insure client satisfaction with program and insurance products
Provides technical guidance and assistance to staff; researches and resolves escalated issues and problems.
Provides insurance referral training and works with the Investment Executives to promote financial planning strategies.
Complies with all applicable regulatory requirements, Agency and Credit Union policies and procedures.
Adheres to all security procedures and maintains strict confidentiality of all member information.
Completes training and self-study to achieve and maintain required knowledge of Agency and Credit Union products, services and overall operations.
Completes required on-line regulatory and compliance training, on a semi-annual basis, including but not limited to; Bank Secrecy Act, Anti-Money Laundering and USA Patriot Act.


MINIMUM QUALIFICATIONS:

High School Diploma
3 years Commercial Insurance Industry experience
AL P&C Insurance License
TN P&C Insurance License

SKILLS / ABILITIES:

Effectively apply internal and external customer service practices and processes to meet quality service standards and achieve member satisfaction.
Learn and apply information, on a wide range of Redstone Services Group products, services and regulatory compliance requirements, in order to assess member situations and develop solutions.
Resolve problems utilizing advanced knowledge and experience.
Communicate in a professional manner and deliver information clearly and effectively. Actively listen to questions, opinions and ideas of others. Use tact and diplomacy in sensitive and confidential situations.
Use correct English including spelling, grammar and punctuation.
Operate computers and use business software and other standard office equipment.
Understand and follow written and oral instructions.
Set priorities and manage one’s own time effectively.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Intermittent standing, sitting and walking.
Using hands repetitively to handle, feel or operate computers and other standard office equipment.
Reaching with hands and arms.
Intermittent lifting and carrying between 5 and 25 pounds.

WORK ENVIRONMENT:

An employee in this job works in a general office environment in a financial services facility.


Redstone Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or status as an individual with disability. All qualified applicants will not be discriminated against on the basis of disability.

We are proud to be a Drug-Free and Tobacco Free Workplace.

Job Description Summary:

Interacts with members to gain knowledge and understanding of their financial needs. Performs a variety of collections activities and utilizes all available resources to reduce delinquent accounts, avoid charge-offs and foreclosures. Provides detailed information and promotes products and services to meet member needs and build relationships. Creates payment plans to protect the assets of the Credit Union. A Specialty Collections Representative is distinguished from a Collection Representative in that the employee job duties are more complex in nature and require specialized training to handle bankruptcy, repossessions, foreclosures, litigation, loss mitigation and workouts. They serve as a liaison between the Credit Union, attorneys and third party vendors. A Specialty Collection Representative may also serve as a lead for other employees and assist in training.

Essential Duties and Responsibilities:

Assess member’s needs and concerns; provides consultative services to members regarding appropriate Credit Union products and services.
Utilizes advanced knowledge of workout and loss mitigation options to provide resolutions to members with financial hardships; follow through to ensure member satisfaction.
Serves as a primary resource for other employees by mentoring, providing ongoing training and guidance and ensuring all changes in policies and procedures are communicated and understood.
Complete projects and reports as requested. Perform specialized data entry to prepare a variety of standard materials, documents and reports; updates records and databases; completes and processes standard forms related to areas of responsibility.
Responsible for performing collections on delinquent accounts through multiple communication channels with multiple parties, including but not limited to; members, attorneys, vendors and other departments; managing specialized collection actions, including but not limited to; repossessions, foreclosures, bankruptcy, loss mitigation and workouts on all relevant accounts.
Updates, flags, close delinquent accounts and process payments; prepare and maintain a variety of reporting by processing the appropriate workflows.
Interacts with other departments, attorneys and third party vendors to complete tasks, research and resolve issues. Responsible for preparing and reviewing internal and external documents pertaining to collection activities; including but not limited to, bankruptcy, foreclosure, repossessions and litigation.
Assist members with short sales, Deeds in Lieu and settlement offers; review and submit recommendation to management.

Company Wide Expectations:

Maintains a professional image and demeanor at all times, consistently demonstrating Credit Union RISE Values and adhering to the Code of Ethics.
Delivers friendly, caring service to internal and external members.
Complies with all applicable State, Federal and NCUA rules and regulations and all Credit Union policies and procedures.
Follow all physical and online security procedures and maintain strict confidentiality of all member information.
Completes all required regulatory and compliance training and maintains required knowledge of Credit Union products and services.
Works scheduled hours and maintains punctuality.
Performs other related duties as assigned or requested.

EDUCATION/EXPERIENCE:

Preferred - 4 Year / Bachelors Degree - Business or relevant discipline
Required - 3 Years - Collections experience in a Financial Institution.
Required - 1 Year - Experience in loss mitigation, workouts, bankruptcy, repossession or foreclosures.
Preferred - Knowledge of Fannie Mae servicing.
Preferred - Basic lending experience

SKILLS/ABILITIES:

Effectively apply internal and external customer service practices and processes to meet quality service standards and achieve member satisfaction.
Learn and apply information, on a wide range of Credit Union products, services and regulatory compliance requirements, in order to assess member situations and develop solutions.
Provide guidance and resolve problems utilizing advanced knowledge and experience to analyze situations and provide solutions.
Communicate in a professional manner and deliver information clearly and effectively. Actively listen to questions, opinions and ideas of others. Use tact and diplomacy in sensitive and confidential situations.
Use correct English including spelling, grammar and punctuation.
Operate computers and use business software and other standard office equipment.
Understand and follow written and oral instructions.
Set priorities and manage one’s own time effectively.

Physical Requirements:

Intermittent standing, sitting, walking, bending and climbing.
Using hands repetitively to handle, feel or operate computers and other standard office equipment.
Reaching with hands and arms.
Intermittent lifting and carrying up to 25 pounds.

WORK ENVIRONMENT:

An employee in this job will experience the following main work environments, others not listed may also be encountered on occasion;

Works in a general office environment.


Redstone Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or status as an individual with disability. All qualified applicants will not be discriminated against on the basis of disability.

We are proud to be a Drug-Free and Tobacco Free Workplace.

Door to Door Sales Rep

The ideal candidate will prospect and generate new residential business by performing cold-calls in the field to generate new re-occuring service contracts.

About the Role:
Responsibilities include identifying leads, managing prospects, and acquiring new business while servicing existing clients.

Responsibilities:
Identify leads, manage prospects and close new business
Effectively describe and sell services
Meet established goals and sales quotas

Qualifications:
0-1 years' experience in cold calling sales with strong track record of success 
Experience in door to door sales preferred
Strong presentation, negotiation, and closing skills
Self-motivated and able to work independently to meet or exceed goals

Required Skills:
Strong presentation, negotiation, and closing skills.

Pay range and compensation package:
This position is commission only, along with bonuses for hitting sales goals. Reps typically average between $10,000 and $40,000 per four month summer season, with experienced reps averaging even higher. 

Equal Opportunity Statement

We are committed to diversity and inclusivity.

Store Manager

QuikMart is seeking positive, outgoing, and motivated leaders that love challenges and the opportunity to make a difference in their team’s lives as well as the lives of their customers.

For over 45 years, QuikMart has operated clean, trusted, family-owned, local convenience stores in the Middle Tennessee and Northern Alabama areas.

Store management is a full-time position required to work 50 hours or more a week, which takes on the duties of making sure his/her store operates efficiently and upholds QuikMart family culture.

As a store manager, you must provide and oversee outstanding customer service, provide strong leadership, provide training and coaching for all store employees and work alongside the Regional Supervisor. Additionally, the store manager must maintain high employee retention by focusing on the qualified applicant, developing leaders, and helping the team members understand that they are a part of something bigger than themselves. Maintaining a clean, safe environment is also a necessity by complying with all health and sanitation procedures to ensure the stores and food service areas are presentable and all products are in stock.

Responsibilities may include:
• Creating schedules and dispersing responsibilities to employees
• Checking to see if those responsibilities and assignments are carried out.
• Evaluate staff.
• Provide sales goals.
• Complete inventory for retail/deli
• Invoices
• Deli Orders/Floor Orders
• Cooking/Cool-down Procedures
• Store Inspections
• Morning Paperwork
• Store Inventory
• Deli Inventory
• Register Procedures
• Gas Price Changes
• Knowledge of gas price sign
• Label Making
• Opening/Closing of stores
• MMP training
• Cigarette Order
• Knowledge of cigarette base
• Knowledge about Upselling
• Knowledge about Menu Pricing
• Knowledge about EBT/Incomm machines
• Knowledge about Vendor Delivery Days
• Running Sales Reports
• Flash reports
• ADP
• Store P&L

Furthermore, as an employee of QuikMart, various things are offered such as: competitive salary with the opportunity to make a 10% store profit bonus, paid holidays, vacation, 401K and health insurance.

Assistant Store Manager

Quik Mart is a family-owned chain of convenience stores located throughout Tennessee and Alabama. We work by a culture code which says:
• We are a true team.
• We appreciate each other.
• We are kind.
• We take pride in our work.
If these are your values, join us.

Summary of Duties:
The role of assistant manager is to assist the store manager with various daily operations and responsibilities of running Quik Mart. The assistant manager helps to make our stores run smoothly and works to develop good customer relationships as well as addressing customer service needs. Additionally, the assistant manager helps direct employees while also ensuring that their work is completed in a timely manner. Developing strategies for improving shifts and helping to hit team goals is also a vital component of the assistant manager position. The assistant manager also serves as acting manager when he/she is away. Also, another important aspect of this position is being able to work well with others, which includes being able to manage and motivate others. One other aspect of the assistant manager is to work 2nd and 3rd shifts and weekends. Ultimately the assistant manager should be a flag carrier for our company culture at store level.

Qualifications:
• Invoices
• Deli Orders/Floor Orders
• Cooking/Cool-down Procedures
• Store Inspections
• Morning Paperwork
• Store Inventory
• Deli Inventory
• Register Procedures
• Gas Price Changes
• Knowledge of gas price sign
• Label Making
• Shift Scheduling
• Opening/Closing of stores
• MMP training
• Cigarette Order
• Knowledge of cigarette base
• Knowledge about Upselling
• Knowledge about Menu Pricing
• Knowledge about EBT/Incomm machines
• Knowledge about Vendor Delivery Days
• Running Sales Reports
• Flash reports
• ADP
• Store P&L
• Leadership Skills
• Ability to follow directions
• Responsibility
• Likability
• Decision-making Capability
• Customer Focused

Assistant Store Manager

Quik Mart is a family-owned chain of convenience stores located throughout Tennessee and Alabama. We work by a culture code which says:
• We are a true team.
• We appreciate each other.
• We are kind.
• We take pride in our work.
If these are your values, join us.

Summary of Duties:
The role of assistant manager is to assist the store manager with various daily operations and responsibilities of running Quik Mart. The assistant manager helps to make our stores run smoothly and works to develop good customer relationships as well as addressing customer service needs. Additionally, the assistant manager helps direct employees while also ensuring that their work is completed in a timely manner. Developing strategies for improving shifts and helping to hit team goals is also a vital component of the assistant manager position. The assistant manager also serves as acting manager when he/she is away. Also, another important aspect of this position is being able to work well with others, which includes being able to manage and motivate others. One other aspect of the assistant manager is to work 2nd and 3rd shifts and weekends. Ultimately the assistant manager should be a flag carrier for our company culture at store level.

Qualifications:
• Invoices
• Deli Orders/Floor Orders
• Cooking/Cool-down Procedures
• Store Inspections
• Morning Paperwork
• Store Inventory
• Deli Inventory
• Register Procedures
• Gas Price Changes
• Knowledge of gas price sign
• Label Making
• Shift Scheduling
• Opening/Closing of stores
• MMP training
• Cigarette Order
• Knowledge of cigarette base
• Knowledge about Upselling
• Knowledge about Menu Pricing
• Knowledge about EBT/Incomm machines
• Knowledge about Vendor Delivery Days
• Running Sales Reports
• Flash reports
• ADP
• Store P&L
• Leadership Skills
• Ability to follow directions
• Responsibility
• Likability
• Decision-making Capability
• Customer Focused

Assistant Store Manager

Quik Mart is a family-owned chain of convenience stores located throughout Tennessee and Alabama. We work by a culture code which says:
• We are a true team.
• We appreciate each other.
• We are kind.
• We take pride in our work.
If these are your values, join us.

Summary of Duties:
The role of assistant manager is to assist the store manager with various daily operations and responsibilities of running Quik Mart. The assistant manager helps to make our stores run smoothly and works to develop good customer relationships as well as addressing customer service needs. Additionally, the assistant manager helps direct employees while also ensuring that their work is completed in a timely manner. Developing strategies for improving shifts and helping to hit team goals is also a vital component of the assistant manager position. The assistant manager also serves as acting manager when he/she is away. Also, another important aspect of this position is being able to work well with others, which includes being able to manage and motivate others. One other aspect of the assistant manager is to work 2nd and 3rd shifts and weekends. Ultimately the assistant manager should be a flag carrier for our company culture at store level.

Qualifications:
• Invoices
• Deli Orders/Floor Orders
• Cooking/Cool-down Procedures
• Store Inspections
• Morning Paperwork
• Store Inventory
• Deli Inventory
• Register Procedures
• Gas Price Changes
• Knowledge of gas price sign
• Label Making
• Shift Scheduling
• Opening/Closing of stores
• MMP training
• Cigarette Order
• Knowledge of cigarette base
• Knowledge about Upselling
• Knowledge about Menu Pricing
• Knowledge about EBT/Incomm machines
• Knowledge about Vendor Delivery Days
• Running Sales Reports
• Flash reports
• ADP
• Store P&L
• Leadership Skills
• Ability to follow directions
• Responsibility
• Likability
• Decision-making Capability
• Customer Focused

Assistant Store Manager

Quik Mart is a family-owned chain of convenience stores located throughout Tennessee and Alabama. We work by a culture code which says:
• We are a true team.
• We appreciate each other.
• We are kind.
• We take pride in our work.
If these are your values, join us.

Summary of Duties:
The role of assistant manager is to assist the store manager with various daily operations and responsibilities of running Quik Mart. The assistant manager helps to make our stores run smoothly and works to develop good customer relationships as well as addressing customer service needs. Additionally, the assistant manager helps direct employees while also ensuring that their work is completed in a timely manner. Developing strategies for improving shifts and helping to hit team goals is also a vital component of the assistant manager position. The assistant manager also serves as acting manager when he/she is away. Also, another important aspect of this position is being able to work well with others, which includes being able to manage and motivate others. One other aspect of the assistant manager is to work 2nd and 3rd shifts and weekends. Ultimately the assistant manager should be a flag carrier for our company culture at store level.

Qualifications:
• Invoices
• Deli Orders/Floor Orders
• Cooking/Cool-down Procedures
• Store Inspections
• Morning Paperwork
• Store Inventory
• Deli Inventory
• Register Procedures
• Gas Price Changes
• Knowledge of gas price sign
• Label Making
• Shift Scheduling
• Opening/Closing of stores
• MMP training
• Cigarette Order
• Knowledge of cigarette base
• Knowledge about Upselling
• Knowledge about Menu Pricing
• Knowledge about EBT/Incomm machines
• Knowledge about Vendor Delivery Days
• Running Sales Reports
• Flash reports
• ADP
• Store P&L
• Leadership Skills
• Ability to follow directions
• Responsibility
• Likability
• Decision-making Capability
• Customer Focused

Assistant Store Manager

Quik Mart is a family-owned chain of convenience stores located throughout Tennessee and Alabama. We work by a culture code which says:
• We are a true team.
• We appreciate each other.
• We are kind.
• We take pride in our work.
If these are your values, join us.

Summary of Duties:
The role of assistant manager is to assist the store manager with various daily operations and responsibilities of running Quik Mart. The assistant manager helps to make our stores run smoothly and works to develop good customer relationships as well as addressing customer service needs. Additionally, the assistant manager helps direct employees while also ensuring that their work is completed in a timely manner. Developing strategies for improving shifts and helping to hit team goals is also a vital component of the assistant manager position. The assistant manager also serves as acting manager when he/she is away. Also, another important aspect of this position is being able to work well with others, which includes being able to manage and motivate others. One other aspect of the assistant manager is to work 2nd and 3rd shifts and weekends. Ultimately the assistant manager should be a flag carrier for our company culture at store level.

Qualifications:
• Invoices
• Deli Orders/Floor Orders
• Cooking/Cool-down Procedures
• Store Inspections
• Morning Paperwork
• Store Inventory
• Deli Inventory
• Register Procedures
• Gas Price Changes
• Knowledge of gas price sign
• Label Making
• Shift Scheduling
• Opening/Closing of stores
• MMP training
• Cigarette Order
• Knowledge of cigarette base
• Knowledge about Upselling
• Knowledge about Menu Pricing
• Knowledge about EBT/Incomm machines
• Knowledge about Vendor Delivery Days
• Running Sales Reports
• Flash reports
• ADP
• Store P&L
• Leadership Skills
• Ability to follow directions
• Responsibility
• Likability
• Decision-making Capability
• Customer Focused

Assistant Store Manager

Quik Mart is a family-owned chain of convenience stores located throughout Tennessee and Alabama. We work by a culture code which says:
• We are a true team.
• We appreciate each other.
• We are kind.
• We take pride in our work.
If these are your values, join us.

Summary of Duties:
The role of assistant manager is to assist the store manager with various daily operations and responsibilities of running Quik Mart. The assistant manager helps to make our stores run smoothly and works to develop good customer relationships as well as addressing customer service needs. Additionally, the assistant manager helps direct employees while also ensuring that their work is completed in a timely manner. Developing strategies for improving shifts and helping to hit team goals is also a vital component of the assistant manager position. The assistant manager also serves as acting manager when he/she is away. Also, another important aspect of this position is being able to work well with others, which includes being able to manage and motivate others. One other aspect of the assistant manager is to work 2nd and 3rd shifts and weekends. Ultimately the assistant manager should be a flag carrier for our company culture at store level.

Qualifications:
• Invoices
• Deli Orders/Floor Orders
• Cooking/Cool-down Procedures
• Store Inspections
• Morning Paperwork
• Store Inventory
• Deli Inventory
• Register Procedures
• Gas Price Changes
• Knowledge of gas price sign
• Label Making
• Shift Scheduling
• Opening/Closing of stores
• MMP training
• Cigarette Order
• Knowledge of cigarette base
• Knowledge about Upselling
• Knowledge about Menu Pricing
• Knowledge about EBT/Incomm machines
• Knowledge about Vendor Delivery Days
• Running Sales Reports
• Flash reports
• ADP
• Store P&L
• Leadership Skills
• Ability to follow directions
• Responsibility
• Likability
• Decision-making Capability
• Customer Focused

Assistant Store Manager

Quik Mart is a family-owned chain of convenience stores located throughout Tennessee and Alabama. We work by a culture code which says:
• We are a true team.
• We appreciate each other.
• We are kind.
• We take pride in our work.
If these are your values, join us.

Summary of Duties:
The role of assistant manager is to assist the store manager with various daily operations and responsibilities of running Quik Mart. The assistant manager helps to make our stores run smoothly and works to develop good customer relationships as well as addressing customer service needs. Additionally, the assistant manager helps direct employees while also ensuring that their work is completed in a timely manner. Developing strategies for improving shifts and helping to hit team goals is also a vital component of the assistant manager position. The assistant manager also serves as acting manager when he/she is away. Also, another important aspect of this position is being able to work well with others, which includes being able to manage and motivate others. One other aspect of the assistant manager is to work 2nd and 3rd shifts and weekends. Ultimately the assistant manager should be a flag carrier for our company culture at store level.

Qualifications:
• Invoices
• Deli Orders/Floor Orders
• Cooking/Cool-down Procedures
• Store Inspections
• Morning Paperwork
• Store Inventory
• Deli Inventory
• Register Procedures
• Gas Price Changes
• Knowledge of gas price sign
• Label Making
• Shift Scheduling
• Opening/Closing of stores
• MMP training
• Cigarette Order
• Knowledge of cigarette base
• Knowledge about Upselling
• Knowledge about Menu Pricing
• Knowledge about EBT/Incomm machines
• Knowledge about Vendor Delivery Days
• Running Sales Reports
• Flash reports
• ADP
• Store P&L
• Leadership Skills
• Ability to follow directions
• Responsibility
• Likability
• Decision-making Capability
• Customer Focused

Assistant Store Manager

Quik Mart is a family-owned chain of convenience stores located throughout Tennessee and Alabama. We work by a culture code which says:
• We are a true team.
• We appreciate each other.
• We are kind.
• We take pride in our work.
If these are your values, join us.

Summary of Duties:
The role of assistant manager is to assist the store manager with various daily operations and responsibilities of running Quik Mart. The assistant manager helps to make our stores run smoothly and works to develop good customer relationships as well as addressing customer service needs. Additionally, the assistant manager helps direct employees while also ensuring that their work is completed in a timely manner. Developing strategies for improving shifts and helping to hit team goals is also a vital component of the assistant manager position. The assistant manager also serves as acting manager when he/she is away. Also, another important aspect of this position is being able to work well with others, which includes being able to manage and motivate others. One other aspect of the assistant manager is to work 2nd and 3rd shifts and weekends. Ultimately the assistant manager should be a flag carrier for our company culture at store level.

Qualifications:
• Invoices
• Deli Orders/Floor Orders
• Cooking/Cool-down Procedures
• Store Inspections
• Morning Paperwork
• Store Inventory
• Deli Inventory
• Register Procedures
• Gas Price Changes
• Knowledge of gas price sign
• Label Making
• Shift Scheduling
• Opening/Closing of stores
• MMP training
• Cigarette Order
• Knowledge of cigarette base
• Knowledge about Upselling
• Knowledge about Menu Pricing
• Knowledge about EBT/Incomm machines
• Knowledge about Vendor Delivery Days
• Running Sales Reports
• Flash reports
• ADP
• Store P&L
• Leadership Skills
• Ability to follow directions
• Responsibility
• Likability
• Decision-making Capability
• Customer Focused

Assistant Store Manager

Quik Mart is a family-owned chain of convenience stores located throughout Tennessee and Alabama. We work by a culture code which says:
• We are a true team.
• We appreciate each other.
• We are kind.
• We take pride in our work.
If these are your values, join us.

Summary of Duties:
The role of assistant manager is to assist the store manager with various daily operations and responsibilities of running Quik Mart. The assistant manager helps to make our stores run smoothly and works to develop good customer relationships as well as addressing customer service needs. Additionally, the assistant manager helps direct employees while also ensuring that their work is completed in a timely manner. Developing strategies for improving shifts and helping to hit team goals is also a vital component of the assistant manager position. The assistant manager also serves as acting manager when he/she is away. Also, another important aspect of this position is being able to work well with others, which includes being able to manage and motivate others. One other aspect of the assistant manager is to work 2nd and 3rd shifts and weekends. Ultimately the assistant manager should be a flag carrier for our company culture at store level.

Qualifications:
• Invoices
• Deli Orders/Floor Orders
• Cooking/Cool-down Procedures
• Store Inspections
• Morning Paperwork
• Store Inventory
• Deli Inventory
• Register Procedures
• Gas Price Changes
• Knowledge of gas price sign
• Label Making
• Shift Scheduling
• Opening/Closing of stores
• MMP training
• Cigarette Order
• Knowledge of cigarette base
• Knowledge about Upselling
• Knowledge about Menu Pricing
• Knowledge about EBT/Incomm machines
• Knowledge about Vendor Delivery Days
• Running Sales Reports
• Flash reports
• ADP
• Store P&L
• Leadership Skills
• Ability to follow directions
• Responsibility
• Likability
• Decision-making Capability
• Customer Focused

Assistant Store Manager

Quik Mart is a family-owned chain of convenience stores located throughout Tennessee and Alabama. We work by a culture code which says:
• We are a true team.
• We appreciate each other.
• We are kind.
• We take pride in our work.
If these are your values, join us.

Summary of Duties:
The role of assistant manager is to assist the store manager with various daily operations and responsibilities of running Quik Mart. The assistant manager helps to make our stores run smoothly and works to develop good customer relationships as well as addressing customer service needs. Additionally, the assistant manager helps direct employees while also ensuring that their work is completed in a timely manner. Developing strategies for improving shifts and helping to hit team goals is also a vital component of the assistant manager position. The assistant manager also serves as acting manager when he/she is away. Also, another important aspect of this position is being able to work well with others, which includes being able to manage and motivate others. One other aspect of the assistant manager is to work 2nd and 3rd shifts and weekends. Ultimately the assistant manager should be a flag carrier for our company culture at store level.

Qualifications:
• Invoices
• Deli Orders/Floor Orders
• Cooking/Cool-down Procedures
• Store Inspections
• Morning Paperwork
• Store Inventory
• Deli Inventory
• Register Procedures
• Gas Price Changes
• Knowledge of gas price sign
• Label Making
• Shift Scheduling
• Opening/Closing of stores
• MMP training
• Cigarette Order
• Knowledge of cigarette base
• Knowledge about Upselling
• Knowledge about Menu Pricing
• Knowledge about EBT/Incomm machines
• Knowledge about Vendor Delivery Days
• Running Sales Reports
• Flash reports
• ADP
• Store P&L
• Leadership Skills
• Ability to follow directions
• Responsibility
• Likability
• Decision-making Capability
• Customer Focused

Assistant Store Manager

Quik Mart is a family-owned chain of convenience stores located throughout Tennessee and Alabama. We work by a culture code which says:
• We are a true team.
• We appreciate each other.
• We are kind.
• We take pride in our work.
If these are your values, join us.

Summary of Duties:
The role of assistant manager is to assist the store manager with various daily operations and responsibilities of running Quik Mart. The assistant manager helps to make our stores run smoothly and works to develop good customer relationships as well as addressing customer service needs. Additionally, the assistant manager helps direct employees while also ensuring that their work is completed in a timely manner. Developing strategies for improving shifts and helping to hit team goals is also a vital component of the assistant manager position. The assistant manager also serves as acting manager when he/she is away. Also, another important aspect of this position is being able to work well with others, which includes being able to manage and motivate others. One other aspect of the assistant manager is to work 2nd and 3rd shifts and weekends. Ultimately the assistant manager should be a flag carrier for our company culture at store level.

Qualifications:
• Invoices
• Deli Orders/Floor Orders
• Cooking/Cool-down Procedures
• Store Inspections
• Morning Paperwork
• Store Inventory
• Deli Inventory
• Register Procedures
• Gas Price Changes
• Knowledge of gas price sign
• Label Making
• Shift Scheduling
• Opening/Closing of stores
• MMP training
• Cigarette Order
• Knowledge of cigarette base
• Knowledge about Upselling
• Knowledge about Menu Pricing
• Knowledge about EBT/Incomm machines
• Knowledge about Vendor Delivery Days
• Running Sales Reports
• Flash reports
• ADP
• Store P&L
• Leadership Skills
• Ability to follow directions
• Responsibility
• Likability
• Decision-making Capability
• Customer Focused

Quik Mart Team Member

Quik Mart is a family-owned chain of convenience stores located throughout Tennessee and Alabama. We work by a culture code which says:
• We are a true team.
• We appreciate each other.
• We are kind.
• We take pride in our work.
If these are your values, join us.

Quik Mart is seeking positive, outgoing, and motivated individuals who want to make a difference in our customers’ daily lives.
For over 45 years, Quik Mart has operated clean, trusted, family-owned, local convenience stores in Middle Tennessee and Northern Alabama. We offer flexible schedules and the opportunity to make a great income as well as the challenge to move up within our company. We also offer:
• Paid vacation
• Paid holidays
• Full and part-time schedules
• 401k Plan (eligible after 90 days)
• Bereavement Pay
• Insurance (eligible after 90 days)

Essential Functions:
• Help Customers: Greet, be friendly, and helpful when customers come to the store. Make sure they leave happy.
• Scan and Bag Items: Use a scanner to ring up items that customers want to buy.
• Make Transactions: Get money from customers when they pay for their things. Make sure you give the right change if they pay with cash.
• Keep Items Stocked: Make sure the store has enough products on the shelves for customers to buy.
• Prepare Food: If needed, cook, and serve food like cookies, pastries, and drinks.
• Perform Janitorial Duties: Clean bathrooms, take out trash, and wash dishes.

Requirements
• Pass a drug test.
• Be available to work on weekends and holidays.
• Learn to use the cash register and handle money.
• Be friendly and good at talking to customers and coworkers.
• Manage more than one task at the same time.
• Lift things that weigh up to 50 pounds (like cases of milk, soda, etc.).
• Follow the store's dress code and grooming rules.

Other Duties
This job description does not list all the things you might do in this job. Your tasks and what
you are responsible for can change at any time, even without warning.

Quik Mart Team Member

Quik Mart is a family-owned chain of convenience stores located throughout Tennessee and Alabama. We work by a culture code which says:
• We are a true team.
• We appreciate each other.
• We are kind.
• We take pride in our work.
If these are your values, join us.

Quik Mart is seeking positive, outgoing, and motivated individuals who want to make a difference in our customers’ daily lives.
For over 45 years, Quik Mart has operated clean, trusted, family-owned, local convenience stores in Middle Tennessee and Northern Alabama. We offer flexible schedules and the opportunity to make a great income as well as the challenge to move up within our company. We also offer:
• Paid vacation
• Paid holidays
• Full and part-time schedules
• 401k Plan (eligible after 90 days)
• Bereavement Pay
• Insurance (eligible after 90 days)

Essential Functions:
• Help Customers: Greet, be friendly, and helpful when customers come to the store. Make sure they leave happy.
• Scan and Bag Items: Use a scanner to ring up items that customers want to buy.
• Make Transactions: Get money from customers when they pay for their things. Make sure you give the right change if they pay with cash.
• Keep Items Stocked: Make sure the store has enough products on the shelves for customers to buy.
• Prepare Food: If needed, cook, and serve food like cookies, pastries, and drinks.
• Perform Janitorial Duties: Clean bathrooms, take out trash, and wash dishes.

Requirements
• Pass a drug test.
• Be available to work on weekends and holidays.
• Learn to use the cash register and handle money.
• Be friendly and good at talking to customers and coworkers.
• Manage more than one task at the same time.
• Lift things that weigh up to 50 pounds (like cases of milk, soda, etc.).
• Follow the store's dress code and grooming rules.

Other Duties
This job description does not list all the things you might do in this job. Your tasks and what
you are responsible for can change at any time, even without warning.

Quik Mart Team Member

Quik Mart is a family-owned chain of convenience stores located throughout Tennessee and Alabama. We work by a culture code which says:
• We are a true team.
• We appreciate each other.
• We are kind.
• We take pride in our work.
If these are your values, join us.

Quik Mart is seeking positive, outgoing, and motivated individuals who want to make a difference in our customers’ daily lives.
For over 45 years, Quik Mart has operated clean, trusted, family-owned, local convenience stores in Middle Tennessee and Northern Alabama. We offer flexible schedules and the opportunity to make a great income as well as the challenge to move up within our company. We also offer:
• Paid vacation
• Paid holidays
• Full and part-time schedules
• 401k Plan (eligible after 90 days)
• Bereavement Pay
• Insurance (eligible after 90 days)

Essential Functions:
• Help Customers: Greet, be friendly, and helpful when customers come to the store. Make sure they leave happy.
• Scan and Bag Items: Use a scanner to ring up items that customers want to buy.
• Make Transactions: Get money from customers when they pay for their things. Make sure you give the right change if they pay with cash.
• Keep Items Stocked: Make sure the store has enough products on the shelves for customers to buy.
• Prepare Food: If needed, cook, and serve food like cookies, pastries, and drinks.
• Perform Janitorial Duties: Clean bathrooms, take out trash, and wash dishes.

Requirements
• Pass a drug test.
• Be available to work on weekends and holidays.
• Learn to use the cash register and handle money.
• Be friendly and good at talking to customers and coworkers.
• Manage more than one task at the same time.
• Lift things that weigh up to 50 pounds (like cases of milk, soda, etc.).
• Follow the store's dress code and grooming rules.

Other Duties
This job description does not list all the things you might do in this job. Your tasks and what
you are responsible for can change at any time, even without warning.

Quik Mart Team Member

Quik Mart is a family-owned chain of convenience stores located throughout Tennessee and Alabama. We work by a culture code which says:
• We are a true team.
• We appreciate each other.
• We are kind.
• We take pride in our work.
If these are your values, join us.

Quik Mart is seeking positive, outgoing, and motivated individuals who want to make a difference in our customers’ daily lives.
For over 45 years, Quik Mart has operated clean, trusted, family-owned, local convenience stores in Middle Tennessee and Northern Alabama. We offer flexible schedules and the opportunity to make a great income as well as the challenge to move up within our company. We also offer:
• Paid vacation
• Paid holidays
• Full and part-time schedules
• 401k Plan (eligible after 90 days)
• Bereavement Pay
• Insurance (eligible after 90 days)

Essential Functions:
• Help Customers: Greet, be friendly, and helpful when customers come to the store. Make sure they leave happy.
• Scan and Bag Items: Use a scanner to ring up items that customers want to buy.
• Make Transactions: Get money from customers when they pay for their things. Make sure you give the right change if they pay with cash.
• Keep Items Stocked: Make sure the store has enough products on the shelves for customers to buy.
• Prepare Food: If needed, cook, and serve food like cookies, pastries, and drinks.
• Perform Janitorial Duties: Clean bathrooms, take out trash, and wash dishes.

Requirements
• Pass a drug test.
• Be available to work on weekends and holidays.
• Learn to use the cash register and handle money.
• Be friendly and good at talking to customers and coworkers.
• Manage more than one task at the same time.
• Lift things that weigh up to 50 pounds (like cases of milk, soda, etc.).
• Follow the store's dress code and grooming rules.

Other Duties
This job description does not list all the things you might do in this job. Your tasks and what
you are responsible for can change at any time, even without warning.

Quik Mart Team Member

Quik Mart is a family-owned chain of convenience stores located throughout Tennessee and Alabama. We work by a culture code which says:
• We are a true team.
• We appreciate each other.
• We are kind.
• We take pride in our work.
If these are your values, join us.

Quik Mart is seeking positive, outgoing, and motivated individuals who want to make a difference in our customers’ daily lives.
For over 45 years, Quik Mart has operated clean, trusted, family-owned, local convenience stores in Middle Tennessee and Northern Alabama. We offer flexible schedules and the opportunity to make a great income as well as the challenge to move up within our company. We also offer:
• Paid vacation
• Paid holidays
• Full and part-time schedules
• 401k Plan (eligible after 90 days)
• Bereavement Pay
• Insurance (eligible after 90 days)

Essential Functions:
• Help Customers: Greet, be friendly, and helpful when customers come to the store. Make sure they leave happy.
• Scan and Bag Items: Use a scanner to ring up items that customers want to buy.
• Make Transactions: Get money from customers when they pay for their things. Make sure you give the right change if they pay with cash.
• Keep Items Stocked: Make sure the store has enough products on the shelves for customers to buy.
• Prepare Food: If needed, cook, and serve food like cookies, pastries, and drinks.
• Perform Janitorial Duties: Clean bathrooms, take out trash, and wash dishes.

Requirements
• Pass a drug test.
• Be available to work on weekends and holidays.
• Learn to use the cash register and handle money.
• Be friendly and good at talking to customers and coworkers.
• Manage more than one task at the same time.
• Lift things that weigh up to 50 pounds (like cases of milk, soda, etc.).
• Follow the store's dress code and grooming rules.

Other Duties
This job description does not list all the things you might do in this job. Your tasks and what
you are responsible for can change at any time, even without warning.

Quik Mart Team Member

Quik Mart is a family-owned chain of convenience stores located throughout Tennessee and Alabama. We work by a culture code which says:
• We are a true team.
• We appreciate each other.
• We are kind.
• We take pride in our work.
If these are your values, join us.

Quik Mart is seeking positive, outgoing, and motivated individuals who want to make a difference in our customers’ daily lives.
For over 45 years, Quik Mart has operated clean, trusted, family-owned, local convenience stores in Middle Tennessee and Northern Alabama. We offer flexible schedules and the opportunity to make a great income as well as the challenge to move up within our company. We also offer:
• Paid vacation
• Paid holidays
• Full and part-time schedules
• 401k Plan (eligible after 90 days)
• Bereavement Pay
• Insurance (eligible after 90 days)

Essential Functions:
• Help Customers: Greet, be friendly, and helpful when customers come to the store. Make sure they leave happy.
• Scan and Bag Items: Use a scanner to ring up items that customers want to buy.
• Make Transactions: Get money from customers when they pay for their things. Make sure you give the right change if they pay with cash.
• Keep Items Stocked: Make sure the store has enough products on the shelves for customers to buy.
• Prepare Food: If needed, cook, and serve food like cookies, pastries, and drinks.
• Perform Janitorial Duties: Clean bathrooms, take out trash, and wash dishes.

Requirements
• Pass a drug test.
• Be available to work on weekends and holidays.
• Learn to use the cash register and handle money.
• Be friendly and good at talking to customers and coworkers.
• Manage more than one task at the same time.
• Lift things that weigh up to 50 pounds (like cases of milk, soda, etc.).
• Follow the store's dress code and grooming rules.

Other Duties
This job description does not list all the things you might do in this job. Your tasks and what
you are responsible for can change at any time, even without warning.

Quik Mart Team Member

Quik Mart is a family-owned chain of convenience stores located throughout Tennessee and Alabama. We work by a culture code which says:
• We are a true team.
• We appreciate each other.
• We are kind.
• We take pride in our work.
If these are your values, join us.

Quik Mart is seeking positive, outgoing, and motivated individuals who want to make a difference in our customers’ daily lives.
For over 45 years, Quik Mart has operated clean, trusted, family-owned, local convenience stores in Middle Tennessee and Northern Alabama. We offer flexible schedules and the opportunity to make a great income as well as the challenge to move up within our company. We also offer:
• Paid vacation
• Paid holidays
• Full and part-time schedules
• 401k Plan (eligible after 90 days)
• Bereavement Pay
• Insurance (eligible after 90 days)

Essential Functions:
• Help Customers: Greet, be friendly, and helpful when customers come to the store. Make sure they leave happy.
• Scan and Bag Items: Use a scanner to ring up items that customers want to buy.
• Make Transactions: Get money from customers when they pay for their things. Make sure you give the right change if they pay with cash.
• Keep Items Stocked: Make sure the store has enough products on the shelves for customers to buy.
• Prepare Food: If needed, cook, and serve food like cookies, pastries, and drinks.
• Perform Janitorial Duties: Clean bathrooms, take out trash, and wash dishes.

Requirements
• Pass a drug test.
• Be available to work on weekends and holidays.
• Learn to use the cash register and handle money.
• Be friendly and good at talking to customers and coworkers.
• Manage more than one task at the same time.
• Lift things that weigh up to 50 pounds (like cases of milk, soda, etc.).
• Follow the store's dress code and grooming rules.

Other Duties
This job description does not list all the things you might do in this job. Your tasks and what
you are responsible for can change at any time, even without warning.

Quik Mart Team Member

Quik Mart is a family-owned chain of convenience stores located throughout Tennessee and Alabama. We work by a culture code which says:
• We are a true team.
• We appreciate each other.
• We are kind.
• We take pride in our work.
If these are your values, join us.

Quik Mart is seeking positive, outgoing, and motivated individuals who want to make a difference in our customers’ daily lives.
For over 45 years, Quik Mart has operated clean, trusted, family-owned, local convenience stores in Middle Tennessee and Northern Alabama. We offer flexible schedules and the opportunity to make a great income as well as the challenge to move up within our company. We also offer:
• Paid vacation
• Paid holidays
• Full and part-time schedules
• 401k Plan (eligible after 90 days)
• Bereavement Pay
• Insurance (eligible after 90 days)

Essential Functions:
• Help Customers: Greet, be friendly, and helpful when customers come to the store. Make sure they leave happy.
• Scan and Bag Items: Use a scanner to ring up items that customers want to buy.
• Make Transactions: Get money from customers when they pay for their things. Make sure you give the right change if they pay with cash.
• Keep Items Stocked: Make sure the store has enough products on the shelves for customers to buy.
• Prepare Food: If needed, cook, and serve food like cookies, pastries, and drinks.
• Perform Janitorial Duties: Clean bathrooms, take out trash, and wash dishes.

Requirements
• Pass a drug test.
• Be available to work on weekends and holidays.
• Learn to use the cash register and handle money.
• Be friendly and good at talking to customers and coworkers.
• Manage more than one task at the same time.
• Lift things that weigh up to 50 pounds (like cases of milk, soda, etc.).
• Follow the store's dress code and grooming rules.

Other Duties
This job description does not list all the things you might do in this job. Your tasks and what
you are responsible for can change at any time, even without warning.

Quik Mart Team Member

Quik Mart is a family-owned chain of convenience stores located throughout Tennessee and Alabama. We work by a culture code which says:
• We are a true team.
• We appreciate each other.
• We are kind.
• We take pride in our work.
If these are your values, join us.

Quik Mart is seeking positive, outgoing, and motivated individuals who want to make a difference in our customers’ daily lives.
For over 45 years, Quik Mart has operated clean, trusted, family-owned, local convenience stores in Middle Tennessee and Northern Alabama. We offer flexible schedules and the opportunity to make a great income as well as the challenge to move up within our company. We also offer:
• Paid vacation
• Paid holidays
• Full and part-time schedules
• 401k Plan (eligible after 90 days)
• Bereavement Pay
• Insurance (eligible after 90 days)

Essential Functions:
• Help Customers: Greet, be friendly, and helpful when customers come to the store. Make sure they leave happy.
• Scan and Bag Items: Use a scanner to ring up items that customers want to buy.
• Make Transactions: Get money from customers when they pay for their things. Make sure you give the right change if they pay with cash.
• Keep Items Stocked: Make sure the store has enough products on the shelves for customers to buy.
• Prepare Food: If needed, cook, and serve food like cookies, pastries, and drinks.
• Perform Janitorial Duties: Clean bathrooms, take out trash, and wash dishes.

Requirements
• Pass a drug test.
• Be available to work on weekends and holidays.
• Learn to use the cash register and handle money.
• Be friendly and good at talking to customers and coworkers.
• Manage more than one task at the same time.
• Lift things that weigh up to 50 pounds (like cases of milk, soda, etc.).
• Follow the store's dress code and grooming rules.

Other Duties
This job description does not list all the things you might do in this job. Your tasks and what
you are responsible for can change at any time, even without warning.

The Shipping associate reports directly to the Shipping Manager. The Shipping performs all shipping functions including but not limited to sorting, stacking, carrying, and moving product, scanning product, and loading product onto trailers for accurate, on time delivery to customers. The shipping associate demonstrates behavior that supports AWBC core values.

Roles and Responsibilities

Stacks or moves product from conveyor belts to skids.
Operates shrink wrap machine according to standards.
Verifies shipments against manifest before they are loaded on the trucks.
Loads product skids on truck trailers.
Responsible for following all safety rules, regulations and guidelines.
Performs other duties as assigned.
Qualifications and Education Requirements

High school diploma preferred or equivalent.
Preferred Skills

Previous warehouse experience preferred.
Prior experience using radio-frequency scanner preferred.
Physical and Environmental Requirements

Must Be Able To:
Stand for 8-12 hours.
Walking short distances through the department/building.
Use hands/arms to operate required equipment and repetitive motion activities.
Lift objects up to 50 lbs. with or without assistance.
Communicate with or without an assistive device.
Hear with or without an assistive device.
Speak in English with or without an assistive device.
Bend, stoop or crouch while performing daily activities of the job.
Reading and writing skills required.
Pass a written test and perform the skills for evaluation demonstrating PIT proficiency.
Must be able to work in variable work locations.

Job Description:

The Driver reports directly to the Transportation Manager. The Driver is responsible for operating the company’s motor vehicles and carrying out courier functions. The driver demonstrates behavior that supports AWBC core values. AWBC/BAM Truck Drivers are Over the Road Team Operators.

Roles and Responsibilities

Ensure personal and public safety through safe and courteous driving.
Drive company vehicles to pick up or drop store deliveries at assigned times.
Deliver important documents to required destinations.
Ensure that all deliveries have been signed and delivered to the correct recipient.
Operate tractor and trailers including 28’ trailers pulled in tandem and straight trucks.
Make deliveries to BAM/2nd and Charles stores in a timely and accurate manner. This will include loading and unloading of freight by hand of up to fifty pounds. Verify both piece counts on product delivered to and returned from customers and accurately complete all BOL’s and other paperwork.
Provide excellent Customer Service by keeping BAM and stores aware of any delays and assisting stores in reporting delivery discrepancies.
Always keep vehicle clean and maintained.
Perform preventative and regular maintenance on vehicle.


Qualifications and Education Requirements

· Must hold a valid Commercial Class-A Driver’s License
· Must have a driving record in Good Standing per MVR.
· Must be at least 21 years old.
· Can safely operate the motor vehicle they will be driving.
· Is physically qualified to operate the vehicle in accordance with DOT REG Sec. 391.41.
· Has a currently valid commercial motor vehicle operator’s license issued by his/her state of residence.
· Has provided a list of violations as required by DOT REG Sec. 391.27.
· Is not disqualified to operate a motor vehicle under DOT REG Sec. 391.15; and
· Has successfully completed a road test or its equivalent DOT REG (Sec. 391.31, 391.33).
Preferred Skills

Must Have:

· Ability to operate tablet for pay and HOS logs
Must possess excellent organizational skills and be able to establish priorities.
· Excellent written and verbal communication skills.
Physical and Environmental Requirements

Continuously stand up to 4 hours.
Walking short distances through the department/building.
Use hands/arms to pick and carry product and operate required equipment.
Lift objects up to 50 lbs. with or without assistance.
Speak in English with or without an assistive device.
Hear with or without an assistive device.
Read and write legibly. Including very small print.
Listen to information, and follow directions provided through an electronic headset.
Continuously stand, stoop, bend, kneel, reach, push/pull, scanning, counting, keying orders, cleaning, carrying, and move freight. Including repetitive motion.

Job Description Summary:

Interacts with the member to gain knowledge and understanding of their financial needs. Utilizes all available resources to provide the best solution to ultimately enrich the member experience. Accurately and efficiently documents and processes the full range of member transactions to ensure member satisfaction.

Job Description:
**Starting Pay $17.00**

ESSENTIAL DUTIES AND RESPONSIBILITIES:

- Greets members; assesses their needs and concerns; takes initiative to develop solutions to ensure member satisfaction.

- Documents and processes member transactions, including but not limited; to deposits, withdrawals, payments and other services.

- Provides information and promotes appropriate products and services to match member needs.

- Performs routine branch duties such as, assisting with open and closing procedures and maintaining supplies.

EDUCATION / EXPERIENCE:

- High school diploma.

- A minimum of two years prior customer experience or cash handling experience.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- Intermittent standing, sitting and walking.
- Using hands repetitively to handle, feel or operate computers and other standard office equipment.
- Reaching with hands and arms.
- Intermittent lifting and carrying between 5 and 25 pounds.

Job Description Summary:
Account Manager at Redstone Insurance Services will create long-term, trusting relationships with our clients and be at the frontline for new business growth and client retention. Being sales and results oriented with an equal focus on providing extraordinary customer care to each and every client. Interact with producers and customer service personnel to help the business meet its objectives. Participates in the claims process, including claim submission, follow-up and overall communication. Investigates and answers billing questions. Acts as primary point of contact for existing clients to provide a consistent level of care and attention to all clients.

Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

- Maintains a professional image and demeanor at all times consistently demonstrating Agency PREPARED Core Values and adhering to the Agency Code of Ethics.
- Delivers friendly, caring service to internal and external members.
- Manage a portfolio of existing personal and commercial client accounts to grow and maintain client relationships.
- Requotes existing plans during the renewal process to be a good steward of client needs with respect to cost efficiency.
- Become acquainted with, and a robust user of, the Agency Management System.
- Interact with producers and customer service personnel as needed to help the business consistently meet its growth and service objectives.
- Training, mentoring and motivating support staff.
- Initiates renewal process for existing clients, and discusses and creates renewal strategy.
- Directs referrals to appropriate Insurance Specialists based on region.
- Participates in the claims process, including claim submission, follow-up, and overall communication. Investigate and answer billing questions.
- Research coverages and rates to provide choices for our clients.
- Create and maintain relationships with our insurance company partners.
- Deliver superior customer service while adhering to guidelines and workflows.
- Complies with all applicable regulatory requirements and Agency policies and procedures.
- Adheres to all security procedures and maintains strict confidentiality of all member information.
- Completes training and self-study to achieve and maintain required knowledge of Agency and Credit Union products, services and overall operations.
- Completes required on-line regulatory and compliance training, on a semi-annual basis, including but not limited to; Bank Secrecy Act, Anti-Money Laundering and USA Patriot Act.
- Works scheduled hours and maintains punctuality.
- Performs other related duties as assigned or requested.

MINIMUM QUALIFICATIONS:

To perform this job satisfactorily, an employee must be able to carry out each essential duty competently.

The requirements listed below are representative of the education, experience, skills and abilities required.

EDUCATION / EXPERIENCE

5+ years’ experience as a Personal Lines Producer/CSSR

Bachelor’s Degree in Business Administration or related field – Preferred

Special Training, Licenses and/or Certificates Required

Alabama Property and Casualty License

Alabama Life and Health License - must be able to obtain within 90 days

SKILLS / ABILITIES:

- Effectively apply internal and external customer service practices and processes to meet quality service standards and achieve member satisfaction.
- Learn and apply information, on a wide range of Credit Union products, services and regulatory compliance requirements, in order to assess member situations and develop solutions.
- Resolve problems utilizing advanced knowledge and experience.
- Individuals must be goal driven, self-motivated and comfortable with individual accountability while also being collaborative and comfortable working in a high-paced team environment.
- Strong computer skills.
- Self-motivating and positive attitude.
- Superior organizational and communication skills, flexibility, an eye for detail, and an ability to work independently.
- Self-motivating, client caring, and team oriented.
- Communicate in a professional manner and deliver information clearly and effectively. Actively listen to questions, opinions and ideas of others. Use tact and diplomacy in sensitive and confidential situations.
- Use correct English including spelling, grammar and punctuation.
- Operate computers and use business software and other standard office equipment.
- Understand and follow written and oral instructions.
- Strong time management skills with the ability to prioritize and work efficiently

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- Intermittent standing, sitting and walking.
- Using hands repetitively to handle, feel or operate computers and other standard office equipment.
- Reaching with hands and arms.
- Intermittent lifting and carrying between 5 and 25 pounds.

WORK ENVIRONMENT:

An employee in this job works in a general office environment in a financial services facility.

Job Description Summary:
Under the guidance of the General Manager of RISE Security Service, utilizes all available resources to provide support and prompt response to requests, tasks, and objectives (as detailed below). Serves as a resource to RISE clients while demonstrating excellent communication skills and efficient service.

Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

- Remains alert and observant for all unauthorized activities on and around client locations.

- Perform continuous monitoring of all client locations through use of alarm and video management systems.

- Respond to alarms and alerts quickly and appropriately based on Standard Operating Procedures.

- Report all suspicious or potential criminal activity that is observed on client property to the appropriate local law enforcement, client, or security team as needed.

- Complete activity and incident reports as necessary.

- Records alarm activity including all false, actual, and test alarms to a reviewable log for audit review.

- Remains in Alarm Receiving Center at all times unless relived by another officer or by maintaining contact with the phone system by using a wireless phone headset.

- Maintain professional language, subjects, and behavior while communicating to all persons.

- Keep uniform, personal grooming, and general appearance consistent with RISE uniform standards.

- Maintain client confidentiality for their operations and personnel.

- Assist local staff with opening and closing procedures (if necessary).

Other duties as assigned:

MINIMUM QUALIFICATIONS:
- To perform this job satisfactorily, an employee must be able to carry out each essential duty competently.

- The requirements listed below are representative of the education, experience, skills and abilities required.

EDUCATION/EXPERIENCE:
High School diploma or equivalent

Obtain and maintain Alabama State Regulatory Board Unarmed Security Officer license

SKILLS/ABILITIES:

- Effectively apply internal and external customer service practices and processes to meet quality service standards.

- Learn and apply information, on a wide range of security service, as well as compliance requirements, in order to assess security concerns and help develop security solutions.

- Resolve problems utilizing knowledge and experience.

- Communicate in a professional manner and deliver information clearly and effectively. Actively listen to questions, opinions and ideas of others. Use tact and diplomacy in sensitive and confidential situations.

- Use correct English including spelling, grammar and punctuation.

- Operate computers and use business software and other standard office equipment.

- Understand and follow written and oral instructions.

- Set priorities and manage one’s own time effectively.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intermittent standing, sitting and walking.

Using hands repetitively to handle, feel or operate computers and other standard office equipment.

Reaching with hands and arms.

Intermittent lifting and carrying between 5 and 25 pounds.

Job Description Summary:
The Driver/Messenger with RISE Armored Services is responsible for driving armored vehicles, replenishing ATMs, delivering/picking up from branch and retail locations, supporting Cash In Transit operations. This position ensures the accountability and security of all assigned mobile liabilities, ensuring safety and security standards are maintained, and provides cash and coin service to clients. Utilizes all available resources to provide support and prompt response to requests, tasks, and objectives. Serves as a resource to clients while demonstrating excellent communication skills and efficient service.

Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

- Drive armored vehicles on designated routes providing service to customer locations such as branch delivery/pick up, performing ATM replenishment/deposit pick up, and safe replenishment/deposit pick up

- Load/unload vehicle inventory including multiple bags, boxes, and cassettes

- Secure inventories by executing controls and ensuring compliance with security procedures

- Seek to reduce risk exposure when performing container transactions

Report all incidents, events, discrepancies and faults regarding the vehicle or daily assigned work

- Documents and processes departmental work, including but not limited to; completing required reports and documents, verifying for accuracy and completeness, and submitting necessary files before end of shift

- Ensures compliance with all Security industry codes and standards, regulatory requirements and RISE policies and procedures as well as all applicable Local, State and Federal laws and regulations.

- Adheres to all security procedures and policies and maintains strict confidentiality of all client information

- Completes training and self-study to achieve and maintain required knowledge of security practices, services and overall operations

- Works scheduled hours and maintains punctuality

- Other duties as assigned

MINIMUM QUALIFICATIONS:
- To perform this job satisfactorily, an employee must be able to carry out each essential duty competently.

- The requirements listed below are representative of the education, experience, skills and abilities required.

EDUCATION/EXPERIENCE:
- Must be 21 years of age in accordance with US DOT standards and ASRB requirements

- Valid driver’s license with 3 years driving history

- High School diploma or equivalent

- CIT operation, security industry, military, or law enforcement experience preferred

- Obtain and maintain relevant State Regulatory Board Armed Security Officer license

- Obtain and maintain a Medical Examiners Certificate via US DOT approved medical examiners

SKILLS/ABILITIES:
- Effectively apply internal and external customer service practices and processes to meet quality service standards.

- Learn and apply information, on a wide range of security service, as well as compliance requirements, in order to assess security concerns and help develop security solutions.

- Resolve problems utilizing knowledge and experience.

- Communicate in a professional manner and deliver information clearly and effectively. Actively listen to questions, opinions and ideas of others. Use tact and diplomacy in sensitive and confidential situations.

- Use correct English including spelling, grammar and punctuation.

- Operate computers and use business software and other standard office equipment.

- Understand and follow written and oral instructions.

- Set priorities and manage one’s own time effectively.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- Intermittent standing, sitting and walking.

- Using hands repetitively to handle, feel or operate computers and other standard office equipment.

- Reaching with hands and arms.

- Ability to lift at least 50 pounds while maintaining a secure environment.

WORK ENVIRONMENT:

An employee in this job works in an armored vehicle or occasionally in a financial services facility.

This may include exposure to extreme heat, cold, or other weather conditions.

Job Description Summary:
Under the guidance of the General Manager of RISE Security Service, utilizes all available resources to provide support and prompt response to requests, tasks, and objectives (as detailed below). Serves as a resource to RISE clients while demonstrating excellent communication skills and efficient service.
Job Description:
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Remain alert and observant for all unauthorized activities on and around assigned location

- Perform hourly patrols of assigned locations including interior and exterior public areas but not including areas deemed restricted to patrols by clients

- Report all suspicious or potential criminal activity that is observed on client property

- Complete activity and incident reports as necessary

- Maintain presence in highly visible public locations to deter and prevent unauthorized or prohibited behaviors

- Maintain professional language, subjects, and behavior while on assignment

- Keep uniform, personal grooming, and general appearance consistent with Rise uniform standards

- Maintain client confidentiality for their operations and personnel

- Assist local staff with opening and closing procedures (if necessary)

Other duties as assigned:

MINIMUM QUALIFICATIONS:
To perform this job satisfactorily, an employee must be able to carry out each essential duty competently.

The requirements listed below are representative of the education, experience, skills and abilities required.

EDUCATION/EXPERIENCE:
High School diploma or equivalent.

Obtain and maintain Alabama State Regulatory Board Unarmed Security Officer license.

SKILLS/ABILITIES:
- Effectively apply internal and external customer service practices and processes to meet quality service standards.

- Learn and apply information, on a wide range of security service, as well as compliance requirements, in order to assess security concerns and help develop security solutions.

- Resolve problems utilizing knowledge and experience.

- Communicate in a professional manner and deliver information clearly and effectively. Actively listen to questions, opinions and ideas of others. Use tact and diplomacy in sensitive and confidential situations.

- Use correct English including spelling, grammar and punctuation.

- Operate computers and use business software and other standard office equipment.

- Understand and follow written and oral instructions.

- Set priorities and manage one’s own time effectively.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- Intermittent standing, sitting and walking.

- Using hands repetitively to handle, feel or operate computers and other standard office equipment.

- Reaching with hands and arms.

- Intermittent lifting and carrying between 5 and 25 pounds.

Job Description Summary
Interacts with the member to gain knowledge and understanding of their financial needs. Utilizes all available resources to provide the best solution to ultimately enrich the member experience. Accurately and efficiently documents and processes the full range of member transactions to ensure member satisfaction.
Job Description:
**Starting Pay $17.00**

ESSENTIAL DUTIES AND RESPONSIBILITIES:

- Greets members; assesses their needs and concerns; takes initiative to develop solutions to ensure member satisfaction.

- Documents and processes member transactions, including but not limited; to deposits, withdrawals, payments and other services.

- Provides information and promotes appropriate products and services to match member needs.

- Performs routine branch duties such as, assisting with open and closing procedures and maintaining supplies.

EDUCATION / EXPERIENCE:

High school diploma.

A minimum of two years prior customer experience or cash handling experience.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- Intermittent standing, sitting and walking.
- Using hands repetitively to handle, feel or operate computers and other standard office equipment.
- Reaching with hands and arms.
- Intermittent lifting and carrying between 5 and 25 pounds.

Job Description Summary:

Responsible for the engineering, design, and topology for the credit union’s multi-layered network and security infrastructure. Administers, plans and manages the configuration, installation and maintenance of the credit union’s local area network and wide area network (LAN/WAN), firewall, and content analysis infrastruc­ture and equipment; monitors and manages LAN/WAN performance trends, making recommendation for improvements; participates in day-to-day technical installation, administration, troubleshooting and maintenance of virtual private network and third-party interfaces; assists in evalu­ating and acquiring new infrastructure technologies, equipment and systems; manages disaster recovery plans for data, circuits and firewall configurations; and performs other related duties as assigned or requested.
Job Description:

Essential Duties and Responsibilities:

- Responsible for the design, configuration, and testing of the networking topology, monitoring and administration software, networking hardware, and associated operating system.
- Responsible for the administration of a multi-layered network infrastructure; maintains redundant network communications to multiple branch offices, the Co-Location, RFCU’s offsite disaster recovery data center, the dual/load balanced internet circuits. Administers the network load balancer, internet proxy and numerous network appliances. Administers enterprise wireless network appliances, to include LTE Cradlepoints for ITMs and offsite locations, along with management of WI-FI access points.
- Administers multi-layered security controls to include multiple enterprise firewalls and internet proxy solution to protect RFCU’s network; troubleshoots internet related communication issues; evaluates geo-location and firewall protocols to mitigate potential security concerns. Ensure the network infrastructure are protected from potential malware and viruses, identifying and making recommendation of areas where security can be improved, keeping up to date on ever-changing cyber-threats
- Oversees the Network Administrator and Network Specialist position in the research, analysis, evaluation, and assessment required for purchase and implementation of network hardware and software
- Escalation support for network support; performs network systems diagnostics, testing and administration tasks on firewalls, routers and switches; troubleshoots, diagnoses and resolves or coordinates the resolution of user problems and complaints with equipment and service providers; establishes and reviews preventative maintenance schedules.
- Serve as a lead on network and firewall infrastructure projects, including credit union expansion into new markets, departmental moves, build-outs, and new constructions.
- Works closely with the Information Security team to install security patches and firmware to ensure proper security measures are in place; makes recommendation for improvement to further protect the Credit Union’s infrastructure.
- Oversees the installation, customization, configuration, testing, optimization, and maintenance of the network and firewall equipment and software, to include firewalls, servers, routers and switches.
- Responsible for monitoring and trending network and firewall performance, making recommendation for optimization and improvements
- Receives and creates implementation procedure requests for new or enhanced network infrastructure services including moves, adds or changes, and setup of related hardware and software.
- Analyzes, troubleshoots and resolves network problems and applications access issues; reinstalls and configures software; reboots servers/appliances; works with users to assist with troubleshooting of network hardware and applications.
- Makes programming changes on a large, complex network communications switch system to add, move and/or modify network users, equipment, lines and automated services; maintains system databases on physical locations, descriptions, access privileges and routing protocols for network users and services.
- Performs day-to-day administration, maintenance, modification, troubleshooting, repair and support of network, firewall and VoIP communications systems and equipment including Cradlepoints, switches, routers, network analyzer, TCP/IP, VXLAN, BGP, and OSPF protocols and other complex, state-of-the-art network communications systems and services.
- Coordinates technical network and telecommunications infrastructure planning to ensure appropriate automated system connections to all credit union branches and facilities and third-party data interfaces in order to meet credit union needs and requirements.
- Troubleshoots, identifies and isolates causes of systems and equipment problems and failures and determines timely solutions; works with users and other infrastructure staff to correct problems and document solutions.
- Researches, evaluates and orders hardware and software based on specifications; works directly with vendors to test and purchase new hardware and software; develops policies and procedures and participates in installing, configuring and running software and hardware; develops and manages annual budget for network systems.
- Training new staff on network and security related procedures and ensure that new staff are aware of company communication policies
- Maintains up-to-date technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional associations.

Company Wide Expectations:

- Maintains a professional image and demeanor at all times, consistently demonstrating Credit Union RISE Values and adhering to the Code of Ethics.
- Delivers friendly, caring service to internal and external members.
- Complies with all applicable State, Federal and NCUA rules and regulations and all Credit Union policies and procedures.
- Follow all physical and online security procedures and maintain strict confidentiality of all member information.
- Completes all required regulatory and compliance training and maintains required knowledge of Credit Union products and services.
- Works scheduled hours and maintains punctuality.
- Performs other related duties as assigned or requested.
EDUCATION/EXPERIENCE:

Minimum Qualifications:

To perform this job satisfactorily, an employee must be able to carry out each essential duty competently. The requirements listed below are representative of the education, experience, skills and abilities required.
An equivalent combination of education and experience may be considered.
Education Requirements

4 Year / Bachelors Degree - Information Systems, Information Technology, Computer Science or a closely related field - Required
Network+ certification - Required
Security+ certification - Preferred
Experience Requirement

7 Years - Responsible experience in the installation, configuration, troubleshooting, repair, maintenance, upgrade and performance monitoring of network and firewall infrastructures - Required

SKILLS/ABILITIES:


- Network architectures and theory and principles of network and firewall design and integration, including topologies and protocols.
- Principles, practices, methods, tools and utilities of systems/network/firewall administration and maintenance.
- Principles, methods and techniques for installation, configuration and operation of network and firewall systems, hardware and devices.
- Methods and techniques for performing connectivity testing and troubleshooting, including the uses of diagnostic tools and equipment.
- Programming theory and languages applicable to RFCU’s platform/network operating systems.
- Perform complex network and firewall administration functions in a multi-platform network environment accurately and efficiently.
- Troubleshoot and resolve complex and ambiguous hardware, software and connectivity problems.
- Effectively apply internal and external customer service practices and processes to meet quality service standards and achieve member satisfaction.
- Learn and apply information, on a wide range of Credit Union products, services and regulatory compliance requirements, in order to assess member situations and develop solutions.
- Resolve problems utilizing advanced knowledge and experience.
- Communicate in a professional manner and deliver information clearly and effectively. Actively listen to questions, opinions and ideas of others. Use tact and diplomacy in sensitive and confidential situations.
- Use correct English including spelling, grammar and punctuation.
- Operate computers and use business software and other standard office equipment.
- Understand and follow written and oral instructions.
- Set priorities and manage one’s own time effectively.

PHYSICAL DEMANDS::

Physical Demands Disclaimer:

- The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements:

- Intermittent standing, sitting, walking, bending and climbing.
- Using hands repetitively to handle, feel or operate computers and other standard office equipment.
- Reaching with hands and arms.
- Intermittent lifting and carrying up to 25 pounds.

WORK ENVIRONMENT:

Work Environment Disclaimer:

An employee in this job will experience the following main work environments, others not listed may also be encountered on occasion;
Work Environment

Works in a typical technology office environment.